OBJECTIVE:

Utilize my extensive experience in Program and Project Management, and Business Analysis in diverse information technology verticals serving as a highly disciplined, reliable and dedicated employee. Obtain a position that can leverage my Techno - Functional capabilities in the field of Information Technology, Supply Chain Management, Application Development, Databases, Networking and Information Security, Change Management and Business Process Re-Engineering disciplines.

TECHNICAL SKILLS

Extensive People Skills Leadership of Multiple Concurrent IT Transformation Projects. People/Soft skills include Listening, Negotiation, Team Building, Conflict Management, Problem Solving, Coaching, Mentoring, Political and Cultural Awareness, Decision Making, Trust Building, Influencing, Communication and Motivation. Developed various employees and establish employee growth assessments to improve the overall capabilities of the organization. Expert in motivation of employees.

Numerous experiences in the creation and maintenance of Business Cases, Business Benefit Analysis, Project ROI analysis, and project kick-off documents, including High Level and Detailed level project estimates. Extensive knowledge in creation and management of Project Charters, Project Management Plans, Scope Management Plans, Change Control Processes, Requirement Traceability Matrixes, Schedule Management Plans/Controls, Integrated Time Schedule Cost Management Plans, Quality Management Plans-Quality Measurements, Process Improvement Plans, Communication Management Plan, Resource Management Optimization and Leveling Activities, Risk Management Plans-Assessments, Procurement Management and Contract Change and Control Processes for standalone and enterprise software custom built and COTS applications

Extensive skills in creation of MSA, SOW, RFP /SLA Technical agreements and IT Solution BRD-FRD-TRD blue print documents. Application and software specific experiences in development of application GUI prototyping, conceptual screen mock-ups, interface requirements, data migration documents, project risk assessments, product or process specifications, realization documents such as project communication activities, project training activities, project performance and reports, application cut over plans, code development and review activities, quality assurance application testing activities including system integration and interface test plans, data migration activities, network migration-upgrades. Extensive experience in Predictive Life Cycle approaches such as Waterfall or iterative Lifecycle approaches using Agile, Scrum, Lean, Kanban development lifecycle approaches.

PROFESSIONAL EXPERIENCE

Datacenter Consolidation/Migration Program Manager

Confidential, MI

Learned the tool, processes, and systems specific to Chrysler: Smartsheet-PMO, MSTS, Clarity, SharePoint, G-Suite, and Asset Tracker.

Assessed the gap in tools and artifacts needed for the program.

Planned and define strategy to start migrations, using SmartSheet.

Acquired, planned, and scheduled resources to start the work: IBM, EMC, Offshore/Onshore, Palmer, and Oracle.

Created templates for all migrations for MS Project migration plan, for Excel requirement gathering, and for MS Word migration outline for each application, for all PMs in the program to follow.

Created PPT presentation for training program teams for major migration functions such as decommissioning and ServiceNow special report usage for Operation teams.

Arranged for financial planning and execution

Created schedule for execution - grouping the application migrations based on technology categories

Started communication planning, status calls, and requirement gatherings.

Conducted asset inventories for all DCs.

Created a new processes specific to the data center migrations, and also for what FCA did not have: decommissioning process, change management process for data center specific moves, and network change process.

Created new overall PMO Project Management processes and deliverables for the newly established tool, Smartsheet.

Created two major collaboration modules in SmartSheet for Data Center Migration teams to use. One for decom of systems and storage after the migration, and another one for network changes and analysis among number of FCA teams as well as vendors.

Provided executive weekly status calls, risks, issues, and impacts, as well as progress.

Worked with all engaged teams to resolve migration related issues, and provide risk and impact assessment and reports to business units as well as IT leadership.

Attended number of change management weekly-meetings, as well as End-Users’ weekly call to address any concerns they might have, or provide an overall progress status to their leadership.

Worked with number of vendors and teams to accomplish the set forth goals and projects.

Result: over 1500 business applications were migrated, over 4500 servers were migrated either via VM transfer or physical move. The targeted data centers are in the next phase for closure.

Senior Infrastructure Project Manager

Confidential, Detroit, MI

Goal: exit out of 6 data centers into two newly build locations, and decommission the older ones.

Milestones:

Learned tools, processes, and systems related to the organization and this program: APEX-PMO, SharePoint, ServiceNow, PFMA, Clarity, FieldGlass, IMAX, SAP, RIMS, and MS Office tools (including Visio and Project).

Assessed the gap in tools and artifacts needed for the program.

Created templates for all migrations for MS Project migration plan, for Excel requirement gathering, and for MS Word migration outline for each application, for all PMs in the program to follow.

Created new processes for ID creation, engaging 5 teams to sync up with each other in a cooperative effort.

Created new process for change management during the migrations, which did not exist until then.

Performed gap analysis and created a new Operational Readiness Certification for all migrations for data center consolidation program, which was adopted later on as an organizational artifact to be used for all projects.

Created a new process and tool for decommissioning, with training, presentation, and form artifacts a complete package to be used in the PMO tools methodology, APEX.

Created an asset Lifecycle Management methodology to be used with ServiceNow tool, in a Visio diagram.

Deployed an organizational asset tracking system, along with a first ever organizational asset inventory for the new data centers.

Travelled to number of Data Center sites as part of decommissioning process to manage the process as well as confirmation of data protection and destruction.

Created a gap analysis strategy and tool for the application teams to evaluate their operational gaps, helping them to identify where the documentation and support gaps are to prevent P1/P2 emergency calls.

Organized a group of IT teams for a group ITIL training and certification with a vendor.

Improved IT project estimated model tool for accuracy and better estimates for technology selection and implementation, as well as cost allocation and assessment.

Created SharePoint sites for individual application migration status, and collaboration among all stakeholders.

Provided executive weekly status calls, over financial, risks, issues, and impacts, as well as progress.

Worked with number of vendors and teams to accomplish the set forth goals and projects.

Graduate Student Instructor

Confidential - Flint, MI

Goal: help undergraduate students with business and math courses, and prevent the drop out.

Milestones:

Learned tools, processes, and systems related to the organization and this program: Blackboard, SharePoint, and MS Office tools (including Visio and Project).

Established a dedicated classroom for Q&A for problems and projects related to each course.

Created a Blackboard classroom with help contents related to each business and match courses.

Result: the drop-out improved, by 35% less drop-out.

Senior Infrastructure Project Manager

Confidential, MI

Goal: decommission 12 data centers, and hand over the buildings and spaces.

Milestones:

Learned tools, processes, and systems related to the organization and this program: SharePoint, Runbook, Clarity CA, ComIT, Discovery, IGL, Nexus, PCM, Webdiva, connected backup, MS Office tools (including Visio and Project), and Maximo.

Assessed the gap in tools and artifacts needed for the program.

Conducted a mass asset inventory at each DC.

Planned execution of each data center decommission.

Create site map, for asset locations, based on their type, in Visio, for helping on site tech to find the devices faster.

Created an MS Project template for all migrations for all PMs in the program to follow.

Conducted almost a daily decom event, with an average of 15 teams on the call.

Provided executive weekly status calls, over financial, risks, issues, and impacts, as well as progress.

Created SharePoint sites for individual device decom status

Worked with number of vendors and teams to accomplish the set forth goals and projects.

Results: over 2300 network gear, and 27000 servers were decommissioned.

Infrastructure Project Manager

Learned tools, processes, and systems related to the organization and this program: Numera-FootPrint, Basecamp PM, Juniper, JIRA, wiTECH, Clarify, MS Office, MS Project, and Visio.

Created training material in German for dealers, for the new wiring diagram software and its Hardware to be deployed.

Scheduled an installation and training with each dealer.

Arranged shipping for each dealer packages, including all hardware.

Result: deployed more than 135 units.

Infrastructure Project Manager

Confidential

Goal: move a mainframe from Flint to Baton Rouge in south.

Milestones:

Learned tools, processes, and systems related to the organization and this program: Wendia-POB-PMO, CPSI, First Coast Sys, HMS, IDX, Q-Tel, McKesson HBOC, Koronos, Meditech, MS Office, MS Project, and Visio.

Created project plan to move a mainframe, iSeries 550.

Engaged all other application owners for migrations. Main applications were Koronos, financial application (proprietary)

Gathered requirement for the move.

Scheduled a move.

Arranged shipping for the hardware.

Result: moved the hardware and brought on-line the system at the target location along with all other applications to be connected to the mainframe on schedule.

Project Implementation Specialist

Confidential

Delivered 36 projects

Learned tools, processes, and systems related to the organization and this program: DOW Methodology 4.0, Accenture Methodology ADM, eTime, Artes, Clarity CA, Clarify, iGraphix, Niku, Asset Center, Adaytum, eDiscovery, Interwoven, Peoplsoft, SAP, SOX-PMO, MS Office, MS Project, and Visio.

Highlights of projects:

• Asset Center, eDiscovery
• SAP R2/R3, BI, JV
• Number of international projects, specific to the business

Learning an extensive in-house developed tools and methodology to perform the projects: Clarity, Niku, MS Office tools, DOW Methodology, ACN Methodology

Prepared number of deliverables as part of each project, planning, implementation, test, development, change control, etc.

Project Manager

Confidential

Learned tools, processes, and systems related to the organization and this program: Blackboard, OpenSchools, Progress and SQL DB, OpScan, Equitrac, Teleform, COE, Content Filter, Easy IEP, EDP, EETRK, EployeeWEB, GradeWise, HRS, Medicaid, Palm, ParentWeb, PolyPlot, Report Builder, SPM, SRSD, TeacherWeb, VEDS, Belmanage-Asset, Accounting-Equitrac, Cardreader, MS Office, MS Project, and Visio.

Deployed and implemented Windows server 2000 for number of applications

Deployed Multi-Functional printers to 5 major GISD buildings, along with their Accounting software and authentication application.

Deployed Blackboard for the first time in Confidential, as well as creating training courses for each district’s technical staff and teachers.

Created troubleshooting documents for technical staff, for all related servers and systems, including Blackboard.

Deployed Asset system for the first time in ISD, and performed an inventory of all assets in all buildings.

Created a secured communication website for Superintendents to share and communicate their notes. This was an in-house Java program.

Deployed CEO imaging system for GISD to start archiving and automating number of business functions.

Deployed transportation system, PolyPlot and OpScan, which eliminated weeks of waiting for bus driver test result from days to real-time result.

Systems Engineer / Project Manager

Confidential

Learned tools, processes, and systems related to the organization and this program: IBM OS/2, MAC, Windows platforms, Clarity CA, AdMan, PWW (Project Workbench for Window), Tracker, Scopus-PacMan, Catalina, Harvest CCC, SMS,, MS Office, MS Project, and Visio.

Conducted a PMO setup project methodology to deploy systems to SuperKmart.

Setup a new grocery systems at SuperKmart.

Built and deployed new UNIX servers for grocery departments at SuperKmart stores.

Conducted a mass inventory at Troy HQ, HW and SW.

Deployed new desktops at Troy HQ.

Implemented an OS upgrade at Troy HQ.

Discovered a Y2K glitch with a grocery HW, and awarded for that in 1999, before the Y2K transition happened.

Promoted three times during my residency at Confidential, Team-tech Lead, System Developer, and Systems Engineer/PM.

Worked with number of vendors and teams to accomplish the set forth goals and projects.

Participated in opening one of the SuperK stores, by helping with shelving and price tagging of grocery items.