Senior Property Manager Resume
OBJECTIVE: To secure a property/facilities management position in a well-established organization with a stable environment that will lead to a lasting relationship.
CORE COMPETENCIES
Ability to understand employer’s assets, management concepts, and practices to determine how I may add value. A solid understanding of business/real estate terms, economic concepts and principles, also marketing/leasing concepts and techniques. Use analysis methods to collect, and analyze information to develop strategies. Understand and apply project and financial management, managerial concepts, and practices. Communicate clearly when speaking in meetings, during face to face discussions, when delivering formal presentations, and when promoting ideas, concepts, and services to internal and external entities. Always demonstrate a commitment to ethics, professionalism, flexibility, self-motivation, technical competence and very detail-oriented; make it clear to the personnel under my supervision that the same is expected from them.
PROFESSIONAL EXPERIENCE
Confidential,New York, NY February 2007 – November 2009
Senior Property Manager
Responsible for the physical and financial integrity of multiple properties, nearly 7.5 million total square footage, to operate at maximum efficiency and productivity. Areas under my direction were security, fire/life safety, construction, tenant relations, financial, procurement, code compliance, etc. Maximize returns in accordance with the owner’s objectives. Lead and supervise a large union and non-union staff of managers, administrators, engineers, porters and laborers and drive performance within a thorough work environment, also the effective application of conflict resolution techniques when necessary. Develop and implement policies and procedures for the property managers and ensure compliance with corporate guidelines and all laws/regulations. Develop operating budgets and capital plans and proactively monitor/control expenditures to stay within guidelines and reduce costs. Establish management metrics to track and drive improvements; prepare accurate reports as needed. Conduct regular inspections of properties and make certain deficiencies are corrected. Monitor the usage of all utilities to insure best management and lowest costs of total energy usage. Strong on energy management projects. Review the proper receipt and tracking of tenant and contractor insurances. Provide high level of tenant service and resolve any complaints and issues that are not resolved at building level or as needed. Ability to read architectural and MEP plans, and other types of drawings. Review, approval, and oversight of all tenant improvement projects and tenant improvement (TI) reimbursements. Significant experience and understanding of lease administration and enforcement. Establish and examine contract specifications and bidding. Also, enforce agreements with vendors to establish expectations and timeframes. Control cost by managing vendors and on-going evaluation of service contracts. Respond to any emergencies that may arise at the buildings on an around-the-clock basis, as needed. Complete reporting to and assist upper management and owner with special projects, and other work.
Confidential,New York, NY January 2000 – February 2007
Project/Property Manager
Oversee and supervise all details of New York State public/private development project, which included the full range of the development cycle from land acquisition through purchase or condemnation to the operation of properties once constructed and occupied. Performed fundamental financial/budget analysis as part of normal management duties, including tracking of all revenue streams to ensure receipt. Administer the maintenance contracts for 21 acres of open space and parks. Lease administration to ensure developers adhere to various payments and deadlines. Organize corporate board meetings, events, and other inter-agency functions; extensive interchange of information with the partner agencies. (Port Authority of NY & NJ and NYC Economic Development Corp.), also organize/ attend public hearings. Prepare Request for Proposals (RFP), Request for Information (RFI) and Request for Qualifications (RFQ) and be involved with process from beginning to end. Complete consultant and contractor/vendor questionnaires. Respond to public data requests. Assist Financial Project Manager in processing of all invoices, timely exchange and analysis of the accruals and/or receipts. Coordinate with all Empire State Development Corp. (parent agency) departments that support QWDC. Provide leadership and oversee day-to-day management related to the project.
Confidential,New York, NY February 1995 – January 2000
Project/Facilities Manager
Responsible for physical condition, and maintenance of equipment at the corporation\'s offices, including the New York State Governor’s office. The selection of outside contractors, payments, and record keeping for same. Perform annual inspections of 110 state mortgaged projects located throughout the state. Evaluating physical condition, noting deficiencies, and make recommendations to senior vice president. Work with other government agencies in notifying owners of needed repairs, code violations, and/or improvements to insure health and safety of occupants. Attend meetings with local officials, other project related staff, such as contractors, engineers, and architects. Assist with assuring projects comply with all federal, state, and local regulations as required.
EDUCATION
Bachelor Degree in Facilities Management & Associate Degree in Construction Management
TECHNICAL SKILLS
Effective use of a computer to access software applications for sending email, searching for information, performing E-business transactions, and managing files, data, and information. Programs include Word, Excel, PowerPoint, Photoshop, PaintShop, AutoCAD, Aware, MRI Accounting, E-Time Payroll system, Building Management Systems and others.