SUMMARY:

• 7 plus years of experience in the IT Industry with experience as Product Owner, Scrum Master, and Business Analyst.
• Excellent understanding of complete SDLC (Software Development Life Cycle) processes and working in Complex applications involving end to end flow. Expert in Agile - Scrum, Kanban, SAFe - Scaled Agile Framework and SPOTIFY principles and process.
• Understand the overall roadmap as determined by the Product Manager and/or Business and partner to create and maintain product backlog that reflects PI objectives. Continuously manage priorities in-line with business need.
• Interacting with Product Management and/or external Clients in creation of Epics and Features into user stories. Elaboration, Grooming and Prioritization of Product Backlog.
• Work closely with scrum team to translate roadmap into team specific release plan and sprint plan.
• Good understanding of client needs by analyzing and understanding the scope and business objective to meet end customer need and suggest enhancements by identifying latest technology implementation by tools and user experience.
• Worked with Program Management and product management in requirements gathering, creation of release plan and schedules, and facilitating project execution, deployment and closure.
• Identified the interdependencies as uncovered during planning sessions. Played an active role in removing/mitigating impediments impacting the Agile Team/Sprint Goals. Reviewed stories that are completed by development team in a sprint against acceptance criteria and UX.
• Lead the design and requirements meetings for the project. Interacted with product management, project management and development teams to develop a strong understanding of the project and business objectives.
• Helped team defining acceptance criteria and define the definition of done. Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases.
• Collaborated with all the stakeholders to increase the team's velocity by adopting the lessons learned from each retrospective. Mentored and coached multiple agile teams on agile methodology and Scrum values and process.
• Gauges team performance through partnership with other Scrum Masters and Product Managers & Owners, identify team improvements, and identify/assess levers to accelerate team s transformation.
• Provided feedback and guidance to senior leadership, transformation leads and managers on issues of critical importance in achieving business objectives.
• Facilitated all agile ceremonies for Release and sprint planning, daily standup meeting, demo, retrospective, backlog grooming, sprint planning processes, PI Planning as well as all other scrum ceremonies, and empower team commitment to sprint delivery.
• Collaborated with other Scrum Master in the Release Train for Solution Delivery. Collaborated with stakeholders to increase the team's velocity by adopting the lessons learned from each retrospective. Mentored and coached multiple agile teams on agile methodology and Scrum values and process. Gauged team performance through partnership with other Scrum Masters and Product Managers & Owners, identified team improvements, and identified/assessed levers to accelerate team s transformation. Provided feedback and guidance to senior leadership, transformation leads and managers on issues of critical importance in achieving business objectives.
• Have the ability to manage in a complex matrix environment, interacting with multiple stakeholders, organization executives, business owners and presenting with various metrics and dashboard reports for project productivity and efficiency.
• Drove delivery and continuous improvement by utilizing feedback and metrics to identify areas of opportunity and focus on improving team dynamics by establishing collaborative partnerships and implementing continuous integration, lead cross functional and cross divisional team achieving swift adoption.
• Provided input into new products, processes, standards or plans in support of the business and Quality Assurance.
• Effectively lead the project team to align with the business objectives, project schedule, and project budget.
• Responsible for escalating, assisting and follow-through on resolution of issues related to delivery of technology solutions.
• Strong skills include creativity, innovative, skills to adapt with new functional areas and work environment quickly, good client communication. Expertise in technical and leadership.

TECHNICAL QUALIFICATIONS:

Operating Systems: Windows 8/7/2000/2007/ vista/XP/NT/10, UNIX, Linux

Languages: C, C++, Java, XML, HTML. ASP, ASP.NET, Java Script, Angular JS, Node JS Mule soft, C sharp

Data Bases: Oracle, PL/SQL, SQL Server, Toad

Methodologies: Waterfall, V-Model, Agile (Scrum), SAFe, Spotify

Defect Tracking: Quality Center - HP ALM, Clear Case, Jira, Bugzilla, Rational

IDE: Eclipse, Visual Studio

Agile Tool: CA-ALM Rally, JIRA, QC

CICD Integration Tool: Octopus, Jenkins

Source/Version Control: Bit Bucket, GitHub, TFS

Workspace Tool: Confluence, SharePoint

Code Analyzer Tool: HP Fortify

Security Tool: CyberArk, gMSA, TVM

Platforms: ASP, .Net, Java

Software Processes: SDLC (Software Development Life Cycle) and STLC (Software Testing Life Cycle), Defect Life Cycle

Tools: and Utilities MS Office, MS Project

EMPLOYMENT HISTORY:

Confidential

Product Owner- Scrum Master

Environment: Windows, UNIX

Platform: Dot NetTools Used: JIRA, Octopus, Confluence, Angular JS, Java, Dot Net, C Sharp, Web API, HP Fortify, Oracle PowerShell, TFS, gMSA, CyberArk, TVM, SWPR.

Responsibilities:

• Agile Team Lead for the Security Response Team (SRT) for entire Data management portfolio for about 5 teams(onshore and offshore) providing them guidance, coaching and direction towards maturing and optimizing Agile execution methodologies through the constant improvement of Agile application principles and processes.
• Ensured the development teams are practicing the Agile principles and SCRUM/KANBAN Best Practices.
• Getting the Security related Requirements, Communicate them to the teams and ensure teams are working accordingly.
• Understand the overall roadmap as determined by the Product Manager and/or Business and partner to create and maintain product backlog that reflects PI objectives. Continuously manage priorities in-line with business need.
• Interacting with Product Management and/or external Clients in creation of Epics and Features into user stories.
• Elaboration, Grooming and Prioritization of Product Backlog.
• Work closely with scrum team to translate roadmap into team specific release plan and sprint plan.
• Good understanding of client needs by analyzing and understanding the scope and business objective to meet end customer need and suggest enhancements by identifying latest technology implementation by tools and user experience.
• Worked with Program Management and product management in requirements gathering, creation of release plan and schedules, and facilitating project execution, deployment and closure.
• Identified the interdependencies as uncovered during planning sessions. Played an active role in removing/mitigating impediments impacting the Agile Team/Sprint Goals. Reviewed stories that are completed by development team in a sprint against acceptance criteria and UX.
• Provide guidance, coaching and direction towards maturing and optimizing Agile execution methodologies through the constant improvement of Agile application principles and processes.
• Lead the design and requirements meetings for the project. Interacted with product management, project management and development teams to develop a strong understanding of the project and business objectives.
• Helped team defining acceptance criteria and define the definition of done. Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases.
• Identified, owned and removed impediments for team on a daily basis. Reach out to the organization network to remove impediments before they become blockers
• Identified sprint and project risks and offering any potential mitigation strategies.
• Tracked metrics of team progress, productivity and use the metrics to help the team get better.
• Collaborate closely with the Product Owner and Stakeholders to facilitate release management across teams to coordinate release scheduling.
• Facilitated Daily standups, Backlog grooming sessions for SRT and Scrum of Scrums meetings with multiple teams.
• Made recommendations for continuous improvement to enhance effectiveness and play active role in organization agile transformation.
• Worked with Business stakeholders and Product Managers and Owners for Creation of Features and prioritization, User stories, Acceptance Criteria, and facilitating project execution by calculating the Velocity and Capacity of team, deployment and closure of release for the quarter.
• Worked with collaboration and productivity technology services leaders and teams providing guidance around adoption and adherence to standard lean agile practices/processes and adoption of Lean Agile as a cornerstone of internal transformation change initiative.
• Worked and arranged meeting with Stakeholders, Program managers, Business Process Engineers and other Product Owners to identify the areas that can possible have security issues and prepared guidelines document with help of Architects and SME’s to prevent these vulnerabilities from reoccurring again.
• Visualized flow of work, controlling Work in Progress (WIP), managing queue sizes and batch optimization of work.
• Responsible for leading and conducting PI Planning involving multiple internal and external teams.
• Responsible for taking the updates, identifying and removing the roadblocks in the Scrum of scrum conduction every week.
• Provided day-to-day leadership, direction, and coaching to the team(s) to encourage adoption of agile practices best-practices.
• Lead backlog grooming activities and facilitate clarification on requirements and stories. Ensure stories and tasks are properly estimated.
• Wrote, review and track quality standards processes and procedures followed for quality assurance.
• Facilitate with product owner to review of design and Architecture documents with the Development and Test team. Interact with product management, project management and development teams to develop a good understanding of the project and business objectives.
• Reviewed new and modified programs, including documentation, diagrams and flow charts to determine if the program will function in accordance with client needs and specifications/requirements.
• Translated Service Owner requirements into a deliverable project plan and test scenarios and ensure the team has good understanding of the business/ functional/ system requirements.
• Worked with clients for successful rollout of new applications or features to production.

Confidential

Scrum Master

Environment: Windows, UNIX

Platform: Angular JS, ASP, .Net, Node JS

Tools Used: CA- Rally, Jenkins,JDK, Jenkins, Bit Bucket, Confluence, Angular JS, Node JS, Java, Dot Net, SOAP UI,, MS Office Suite (Excel, Word, PowerPoint, Access, Visio, Project), Quality Center, SQL, JAVA, MS share point, Adobe Reader, UML, JIRA.

Responsibilities:

• Worked as Scrum Master for the agile projects.
• Used JIRA for the Planning, tracking, and managing all issues of the Software development projects.
• Prioritize the backlog and manage the product backlog.
• Manage the sprints, that include sprint planning, daily stand-up, backlog refinement meetings, retro etc.
• Develop the deployment plan and manage the release.
• Manage stakeholder interactions, Architects, Developers, and distributed teams.
• Manage the project artifacts, schedules, monitor the progress, and ensure that project goals are met.
• Provided general guidance to team members on agile principles and best practices and ensured the scrum teams followed them.
• Hands on experience on agile software development methodologies, values, and procedures.
• Empower and lead the teams’ effectively thorough analysis, decision-making, and problem resolving.
• Implement a hybrid model of waterfall and scrum methodology.
• Establish the Lean PM Process and create the PM artifacts.
• Ensure that the dashboard / reports are delivered to the customers on time.
• Ensure that data center migration issues were resolved and were successful.
• Manage DBAs, Architect, Developers, and Testers.
• Use Project Professional and SharePoint as PM Tools.
• Interacted with business partners concerning project specifications, which resulted in increased satisfaction levels upon completion.
• Assisted project manager in project schedule maintenance and risk management.
• Acted as a leader for different groups within the project.
• Built and developed effective working relationships with both internal clients and external clients, providing project progress updates and managing expectations as necessary.
• Demonstrate strong MS PowerPoint skills in order to create Executive-level presentations.
• Effectively worked with business, technical and design teams to develop requirements, prioritize enhancements, translate into Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs) and drive projects to completion.
• Conducted analytical review meetings as required with business stakeholders and subject domain experts to acquire the necessary details to write functional specifications.
• Facilitated the clarification of specification issues as they arise during the software development process.
• Ensured accuracy, completeness, and clarity of specifications.
• In cases where business requirements or scope documents were not provided, assisted in gathering business requirements from the appropriate sources.
• Played a key role in training internal and external customers on application functionality.
• Worked with large scale data, namely, analyzed merchandising and R&D in both companies prior to the merger.
• Learned supplier relations in both companies and created consolidated database about supplier interactions.
• Wrote SQL statement in Oracle for extracting data.
• Responsible for importing the test cases from MS-Excel to Quality Center.
• Demonstrated strong MS Excel skills in order to facilitate consolidation and analysis of data.
• Maintained accuracy and integrity of data record information.
• Provided enhancements and improvements to budget and consolidation tools, including creating consolidation templates as needed.
• Summarized financial outputs into charts, tables and/or other presentation-friendly materials for executive-level use.
• Promoted to Agile Transformation Program Manager for SAFe Agile implementation.

Confidential

Product Owner

Environment: Windows, UNIX

Platform: Java, ASP, .Net

Tools Used: Quality Centre (HP - ALM), JIRA, AOTS, IBM- Rational, SharePoint

Responsibilities:

• Involved in the requirement gathering and development of project scope for an in-house project and served as a liaison between the client and the developers.
• Effectively analyzed, reviewed and documented various stages of SDLC, which is project specific.
• Follow SDLC, Waterfall, and Agile scrum methodology.
• Worked closely with the design team and gathering of user requirements to increase the capability and competence and bring expertise and skills together.
• Playing dynamic role by connecting and establishing network with various sources in order to get the work done.
• Gathering requirements from clients so that the regional requirements are met
• Created business requirement documents and functional documents
• Exceptional communication skills aimed at effective interaction between the clients and the team, so that the agreements between project team and businesses are maintained
• Worked on all phases of SDLC lifecycle and in an agile environment
• Crucial in taking part in the meetings with different businesses and IT stakeholders to be transparent to the changes and progress that is to be made in the project.
• Engage with business leaders, product owners and stakeholders to remove impediments and refine the sprint backlog.
• Assisting the team to create the acceptance criteria that define “done” for the developed features.
• Responsible in creating user stories in JIRA, following up with developers
• Following effective Scrum methodology by organizing daily stand up meetings and setting goals daily.
• Support the product owner and to clear the product backlog and organize retrospect meetings to brainstorm ideas with the team.
• Facilitating Scrum planning, review and retrospect meetings
• Played a crucial role in testing the user stories before pushing the functionalities into Dev phase.
• Responsible in creating user diagrams and process flow diagrams using Microsoft Visio
• Created documentation for the end users.

Confidential

Scrum Master-Business Analyst

Environment: Windows, UNIX

Platform: Java, ASP, .Net

Tools: Used: Quality Centre (HP - ALM), JIRA, AOTS, IBM- Rational, SharePoint

Responsibilities:

• Facilitated and managed meeting sessions with committee of SMEs from various business areas including the accounting, operations, IT, and reporting teams.
• Gathered High Level Business Requirements (HILBERs) and Detail Level Business Requirements (DLBRs) from client and stakeholders through interview process.
• Created and developed Business Requirement Document (BRD) and Functional Specifications Document (FSD) using Quality Center
• Analysis and documentation of detailed requirements and design for IT and business efforts to include review, change and approval processing.
• Participated in JAD sessions with the business, developers, and other stakeholders.
• Have done data modelling and process diagrams using VISIO.
• Participated and monitored in all phases of SPRINT.
• Elicited Business requirements and business needs as part of an Agile Scrum team.
• Actively involved in testing, creation of test plans and test scripts.
• Supported multiple product teams by tracking inter-team dependencies and ensuring those were being mitigated by working with the Product Owner by maintaining a risk log and creating a plan.
• Analyzed the Business Process along with the prior project documentation for complete understanding of the project and contribute in the Business Process Model re-engineering and optimization.
• Interviewed SME’s (subject matter experts) and RMR’s (risk management representatives) in order to better understand the business process.
• Performed extensive Document Reviews and GAP analysis to develop a thorough understanding of AS-IS business process model and TO-BE business process model.
• Conducted high-level requirement gathering sessions with Business Owners, risk analyst and concerned teams for requirement elicitation via JAD sessions, Interviews and Brainstorming sessions.
• As a Scrum Master, facilitated and conducted the Backlog Grooming Meeting, sprint planning meeting, the daily scrum standup meeting and Scrum of Scrums.
• Supported the Product Owner and the management in creating product roadmap and KPI’s for the product.
• Led story writing sessions with an aim of decomposing the scope into epics and user stories with product owners. Also, worked on the acceptance criteria for the above developed user stories.
• Developed and analyzed the Sprint/Product burn down chart to calculate the team’s velocity and track sprint progress. This was then utilized for planning of the upcoming sprints. Used Jira to plan and track the sprints.
• Resolved impediments faced by the scrum team at the team and the organizational level.
• Developed mock-ups and wireframes along with the screen designs using Axure.
• Performed Impact Analysis, Feasibility Study, Cost-Benefit Analysis and Return on Investment (ROI) to mitigate certain risks associated with the project and project output.
• Worked with the Product Owner to partner with market research and create a comprehensive competitor analysis report and present it to the management.
• Involved in the migration process from MOSS 2007 to SharePoint 2010 and steps to be taken by site owner and end users.
• Prepared testing data for the User Acceptance Testing as well as guided the business testers during UAT
• Involved in Scrum Sprint Planning Sessions, Backlog Grooming, Sizing, Sprint retrospectives & Reviews, Daily Standups, User Stories, and Acceptance Criteria.
• Responsible to make sure the team performance meets the SLA’s set by the leadership and complete ownership of internal audit of the team to meet the SLA’s.
• Created Use Cases / Activity Diagrams / State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams thus defining the Data Process Model and Business Process Model.
• Prepared various daily, weekly, and periodic reports.
• Conducted Data validation using SQL Queries and statements
• Acted as a SharePoint admin for the project site, responsibility includes monitoring shared files and timely updates.
• Controlled site permission (participants, editors etc.)
• Prepared requirement package deliverables, Process Flows Charts, User guide, Performance/Traceability Matrix, Record Retention Policy, Document Filling System, Operating Model, and Change Management.
• Actively involved in testing, creation of test plans and test scripts.
• Used Test Director for bug and defect tracking. Coordinated with the developers on defect status on a regular basis.

Confidential

Business Analyst

Environment: Windows, UNIX

Platform: Java, ASP, .Net

Tools Used: Quality Centre (HP - ALM), JIRA, IBM- Rational, TFS

Responsibilities:

• Worked as BA to build an internal website to track all day to day activities across all the departments and branches of Confidential .
• Responsibilities include: Project initiation and planning activities; Requirements elicitation and verification; Creation of time, cost, risk, and change control management plans. Resource management of matrixed teams and adherence to schedule. Identification of critical path tasks, parallel, independent, and semi-parallel tasks to drive the project toward its earliest completion date; Monitoring of all scheduled tasks and progress; Create and publish status updates and deliver presentations and status reports to upper management.
• Was responsible for creating status reports and risk analytics to brief senior level management.
• Created project plans, mile stones to obtain business sign off from stakeholders, business leads and held meetings with them to better understand business, individual needs and track progress.
• Worked with offshore teams and Infrastructure during product deployments.
• Providing operational support and maintenance for the Identity & Access Management team.
• Operations includes managing end to end infrastructure with Identity and Access management, where we were assigned to Change tickets, Incidents and Problem tickets to work on new requirements or changes from existing application.
• Collected data from Various Heterogeneous database/files like MS SQL, ORACLE, Flat File, MS Access, EXCEL sheets and used complex data conversion to target.
• Create and maintain scripts for functional regression, defects, and performance testing Analyze web applications performance and load testing using Dynatrace.
• Conducted daily Scrum standups and maintained backlogs for various projects simultaneously.
• Trained new resources on how to use Agile and Scrum methodologies.
• Worked on Business Analysis Document (BAD) and Functional Specification Documentation (FSD) to communicate to the stakeholders, end users and technical team.
• Used Visio to represent the graphical interface of workflows.
• Worked on high level design for Confidential ’s critical research records repository.
• Acted as Scrum Master and organized daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.
• Performed and Documented Requirements gathering to define scope of work, Test Plan, Work Breakdown Structure and Project deliverables.
• Created Functional Business Requirement Specifications and System Impact Specifications.
• Worked closely with Product Owners to define scope and ensure clear communication with teams.
• Broke down the product vision into user stories, created storyboards, wrote specifications, prioritized features, built consensus, and coordinated product schedules with a team of engineers and designers.
• Documented all communications, processes, data and considerations involved in the project.
• Created Use Case documents and Process Flow diagrams using Microsoft Visio for all System Functionalities.
• Involved in the analysis of the existing credit card processing system, mapping phase according to functionality and data conversion procedure.
• Involved in Data Conversions and Gap Analysis from source systems to updated technologies using custom SQL scripting from Relational Solutions.
• Acted as a liaison between the client and project teams throughout the Software Development Life Cycle (SDLC) of the project.
• Assigned tasks among development team monitored and tracked progress of project following agile methodology.
• Conducted weekly Review and Problem-solving meetings on milestones.
• Created and maintained Meetings and Action Item documentation logs.
• Created Screen designs for the development team to ensure client’s requirement were adequately represented.
• Created Requirement Traceability Matrices for testing purposes using Microsoft Excel.
• Creating requirements and process documentation for Electronic Data Interchange (EDI) between the accessioning and reporting teams.
• Documented and managed the product and sprint backlogs, conducted daily standups, produced status updates for stakeholders using various Agile management tool
• Extracted data from Oracle database with MS Access, and performed SQL query, data analysis and verification.
• Organized Joint Application Development (JAD) sessions with Business, Development and Functional teams.
• Created and tracked Defects and Requirements using Mercury Quality Center.
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
• Conducted Functional and Regression Testing using automation testing tool - Quick Test Pro (QTP), identified application errors and interacted with developers to resolve technical issues.
• Maintained BUG reports for internal evaluation of the product using Quality Center.
• Participated in regular project status meetings related to testing.