Project Manager/Resource Manager Resume Kent, OH - Hire IT People

PROFESSIONAL SUMMARY:

PMP certified Project Management Professional with extensive experience managing medium to large software projects, process improvement initiatives and vendor relationships. Articulate communicator with demonstrated ability to build teams and collaborate with all corporate levels, colleagues and customers. Dedicated, results - oriented team leader with experience driving efficiency and productivity. Experience managing vendors, supervisors, operational teams, graphic artists, business analysts and software development resources. Active listener, persuasive negotiator and decision maker. Responsible leader who builds business relationships and delivers results. Industries include Higher, Print Publishing and Medical Supplies.

SKILLS SUMMARY:

Agile (Scrum Master) Project Management
Resource Planning and Negotiation
Requirements Definition/Planning
Confidential - RFP, Negotiation and Metrics
Department and Staff Management
Business-IT Liaison
Strategic Planning
Project Planning and Monitoring
Conversion Planning and Execution
Printing Production Knowledge (Web/Offset)
Budget Development and Reporting
Effective Communicator
Performance Appraisal Development
Productivity Improvement
Application Support Management
Defect Resolution/Management
Strategic Planning
Team Building and Communication

EXPERIENCE:

Confidential, Kent, OH

Project Manager/Resource Manager

Responsibilities:

Direct reports = 6 software developers
~ 1334 billable project management hours logged in 2016
Performance management
Liaison with Academic Affairs and Student Affairs
Agile Scrum Master
Project Planning - Schedules and Timelines
Waterfall project mgmt. methodologies
Resource Negotiation
Story/Requirements gathering
Risk Management
Change Control Management
Scope Management
Issue Resolution
Communication Planning and Execution

Confidential, Twinsburg, OH

Project Manager

Responsibilities:

Project Plan Development/Management
Change Control Management
Project Communications Management
Business and System Requirements Gathering
Scope Documentation
Functional and Technical Design Review
Test Case Development
Business Requirements
Coordinate Demos
Timeline Development
Issue Resolution

Confidential, Hudson, OH

Process/Project Manager

Responsibilities:

Project Manager for Pagination Software in-source project (implemented on-time)
Software Confidential
Risks and Issues Management
Change Control Management
Represent Graphics and Pagination Teams
Business and System Requirements Development
Functional and Technical Design Review
Manage Conference Room Pilots
Manage End User
Manage Trouble Shooting
Confidential
PMO/Vendor Liaison
Lean Process Team-Initial
Manage Test Case Development
BPO Vendor Experience

Staff Manager

Confidential

Responsibilities:

Merger and Transition Integration Team
Managed Printing Plant Vendor
Managed Distribution Vendors
Negotiated Secondary Distribution Contract
Coordinated Efficient Transfer of >500,000 directories
Managed Auto Fleet Vendor
Negotiated Fleet SLA for 74 units
Responsible for 2 Owned Facilities, 6 Leased Spaces
Facilities Capital Budget Preparation
Reported to Vice President of Production

Staff Manager, Production Support

Confidential

Responsibilities:

Managed Core System Conversion Team
Liaison between IT and Business
Managed Printing Vendor
Reported to Director of Production
Printing Plant Vendor/Contract Management ~ $9 million
Process Management-Best Practice Recommendation
Managed Application Support
Department Charter

Graphics Production Manager

Confidential

Responsibilities:

Total Staff Responsibility = 27
Strategic Planning
Resource Capacity Plan Modeling
Collaborated on Job Reclassification Program
Reported to Vice President of Production

Production Supervisor

Confidential

Responsibilities:

Developed Performance Measurements
Printing Plant Contact
Quarterly Printer Meeting Participant
Computed Monthly Department Statistics
Reported to Graphics Manager
Strategic Planning

Confidential, Twinsburg, OH

Production Supervisor

Responsibilities:

Responsible for Completion and Printing of Direct Mail Campaigns
Managed Printing and Service Bureau Vendors
Coordinated Mass Mailings
Management Advisor for Quality Action Team
Developed Performance Measurements
Assisted in Compilation of Company Handbook

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Project Manager/resource Manager Resume

Kent, OH

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