Professional Profile:

IT Management professional with most recent experience as a Program Manager focusing on complete Data Center Infrastructure. Also, extensive experience in Application Development and Support and a proven track record in designing and developing large-scale applications from concept to completion on schedule. Highly skilled at translating client system requirements into technical programming specifications that result in high performance, high-quality software products that meet or exceed client expectations.

As Manager of Global Systems Development at The Hertz Corporation, managed a $40 million global system development project with a multi-phase roll out across Europe, US/Canada, and Asia Pacific.

SECURITY CLEARANCE: Top Secret

Strengths:

• Application Development Mgmt
• Technical Support Mgmt
• Worldwide System Integration
• Project Delivery
• Structured Development Lifecycle
• Application Integrity
• Real-time Application Development
• Detail Oriented
• Team Development
• Problem Resolution
• Application Design
• Database Design

CAREER EXPERIENCE:

Confidential, Jan 2010 – Feb 2011
Technical Support Program Manager
Tinker AFB Contract

• Managed Data Center MS Windows System Admins, UNIX/LINUX System Admins, SQL DBAs, Oracle DBAs, SAN/NAS support, and Configuration Management, utilizing Dell, Sun Solaris, EMC, NetApp, and Netbotz hardware.
• Provided a high level of support for development team enabling quick turnaround for changes and being able to implement many new enhancements on schedule.
• Improved quality of staff and team cohesiveness by hiring better skilled members.
• Changed procedures to improve the number of outages and overall stability of the environment when making enhancements.
• Developed policies and procedures to gain control of change management and provide improvement of quality control for the Data Center.
• Cleaned up a very bad implementation of the physical computer room hardware.
• Responsibilities included maintenance, patching, and upgrade schedules for all systems, backup and recovery processes, hardware maintenance and installations, software upgrades, development of policies and procedures to obtain CMMI certification, environment monitoring, (cameras, temperature, humidity).

Confidential, Oklahoma City OK March 1995 – June 2009
Manager, Global Systems Development

• Managed Project Leaders and staff of 60 programmers to develop a Global real-time Daily Report of Business and Accounts Receivable Systems, replacing 30 legacy systems
• Managed staffing/budgeting for over 100,000 man hours of contract labor
• Ensured validity of database design for stability in 24/7 availability of a 4 terra-byte database, and enforced database techniques to maintain sub-second response
• Saved $10M gaining control of outstanding receivables by implementing the Global Accounts Receivable system in the European community
• Saved $500,000 annually expediting daily deposits, by implementing real-time processing and getting same day daily transactions to the bank
• Developed a central repository for credit card encryption to be used by the entire shop utilizing DB2, stored procedures, MQSeries, and Mega Cryption
• Saved $7.7M in fines satisfying credit card company audit requirements, by implementing the credit card encryption central repository meeting deadlines

Confidential, Oklahoma City OK Sep 1988 - Feb 1995
Manager, Field Systems Development

• Managed Project Leaders and staff of 50 programmers supporting Field Systems Development
• Maintained software upgrades, including licensing and purchasing, for over 40 PC applications
• Managed project to transfer all European Financial Systems and support to the United States to facilitate the eventual replacement of the systems
• Guided the development of the initial DB2 systems in the shop to update technology for the Purchase Order and Daily Cash systems
• Developed and implemented a nationwide Vehicle Tracking System, and a Daily Vehicle Planning System in the United States for over 600,000 vehicles

Confidential,Oklahoma City OK May 1984 - Aug 1988
Project Leader, Financial Systems/Field Systems

• Managed the migration project to move all the Field Systems processing and support from the New York Data Center to the OKC Data Center, enabling the closure of the New York Data Center, resulting in substantial savings to Hertz
• Designed, developed, and implemented a Daily Report of Business System consisting of over 300 online data entry operators
• Responsible for support and enhancements of the Financial/Field Systems, including vehicle planning and tracking, and hand held check-in units

Confidential, Oklahoma City OK Sep 1978 - Apr 1984
Senior Programmer Analyst

• Developed a very complex system integration process, automating the data feed from the Counter Systems to the Financial Accounting System
• Designed, developed, and implemented an online Warranty Registration and Claims Tracking System, automating the procedures of a manual, paper-oriented department
• Supported and maintained the Fleet Accounting/Financial Systems

Education:

• Associates of Computer Science

TRAINING:

CICS and the Web Circle Training (2004)
Project Leadership IBM Global Services (2001)
Project Management IBM Global Services (1998)
Object Oriented SOLARC (1996)
Power Builder SOLARC (1996)
DB2 Database IBM Global Services (1995)
System Supervision Hertz (1990)