Transformation Program Manager/project Manager Resume
SUMMARY:
- 21+ years of Work Experience that includes 12+ Years of Project Management, Portfolio/Program Mgmt in Software Development and IT Infrastructure, Global Delivery including Confidential Mainframe & Web applications involving
- Defining Project Strategy, Goals & Requirement Analysis and High/Detail level Design Scheduling, Cost Estimation, Development, Testing, Support UAT, Release & Implementation Team Management ensuring Integrity, Quality with Experience in different Industries Experience in Structured Project Management Methodologies (Waterfall, Agile, Lean)
- Project Management and Portfolio/Program Management
- Strong background in Project Management Life Cycle from inception to deployment & till operation
PROFESSIONAL EXPERIENCE:
Transformation Program Manager/Project Manager
Confidential
- Worked as Transition & Transformation Manager for multiple Financial clients and successfully completed the transition efforts
- Managing Multiple Infrastructure Projects of Server Builds of Critical Legacy Application remediation, SQL DB tuning & udpates, Underwriting Claim Center Upgrade, Claim Financials and different types of infrastructure requirements, SFTP, SMTP, SFDC, Datapower & 3rd Party File Transfer & Firewall Implementation as needed for Projects/Program
- Ensure working closely with the Customer team right from initiating and leading Kick - off until the implementation cut-over successfully and weekly reporting as needed by the Account
- Ensure the Risks are foreseen, documented and handled prompt & appropriate, Issues are addressed & resolved and escalated with sense of urgency
- Ensure the both ways reporting promptly with Customer and Confidential coordinating Confidential ’s Contracting and subcontracting companies as needed
- Completion of Delivery Completion Documents and get signed off by client and update all closure logs
- Have worked on RFPs with all the components needed for the bidders that include Project description, purpose, timeline & the needed elements of the budget
- On the dual role, Acting as Transition Project Manager for all the workstreams under the Middleware Tower transitioning services from Confidential to the new Vendor of the Client thru the different phase of Knowledge Acquisition, Secondary & Primary shadowing and the cut-over.
Environment: Wintel, VMWare, AIX, Linux, Storage (SAN/NAS), Intel & Unix Server Builds in Cloud, AD, Oracle, Sybase, SQL Database, Middleware, ETL Informatica, Networking VLANs & VIPs, SFTP, SMTP, SFDC, Datapower, MS Project, MS Visio, Confidential Notes, PgMP, IPWC.
Sr. Project Manager
Confidential, Columbus, OH
- Project Managing the Justice ORPOS Integration Component & Lane Bryant Catherines ORPOS Integration Component that support the middleware Integration part for the whole Justice POS Project using Oracle Fusion Middleware with ODI and OSB in SOA.
- Project Management role comprises of scope management, High Level & Detail Design, Conduct & Lead review Sessions, Project Scheduling/Planning & Cost management.
- Ensure updating Customer Leadership Team with accurate Project Status using Weekly Status Report & Monthly Status reports with details of Project Status, Progress, Accomplishment
- Ensure the Risks are foreseen, documented and handled prompt & appropriate, Issues are addressed & resolved and escalated with sense of urgency leading teams in this Offshore-Onsite Model
- Involved on regular CCB (change control board) and change management due to the technology migration from legacy to Oracle Fusion Middleware to find potential opportunity for any scope change
- Project were implemented to 5 Pilot Stores; roll outs for remaining stores were underway. Managed the Release & Deployment of all the Sprints that I was project managing including leading the team in the deployment of Development, SIT, UAT & PRODUCTION Environments.
Environment: Oracle Fusion Middleware, MS Project, SharePoint, SOA, ODI (Oracle Data Integrator), OSB (Oracle Service Bus), Java, HP ALM, FrontRange
Account Porfolio Manager & Program/Project Manager
Confidential
- Portfolio Management of multiple business units for the leading European Financial Enterprises strengthening the service request delivery
- Determine the set of plans by which the portfolio business objectives and strategy will be met & the controls to enable adjustment before failure
- Managing high-level business issues and risks specific to the portfolio that may cross several project / programmer boundaries and follow escalation process as needed
- Portfolio reporting, interfaces with RFS Mgrs, Dispatchers, TSM leads, Status reporting to Executives & customer, Portfolio meetings with Customers to discuss status, issues, risks, resolutions
- Portfolio Management of business units that comes under the Mainframe & Midrange, IT Service Management and Head Office departments in leading Bank in Denmark
- Server Builds, Decommissioning, Server Upgrades, Storage UPgrades are some of the Infrastructure Operations that are being Project Managed by the PMs.
- Have worked on RFPs with all the components needed for the bidders that include Project description, purpose, timeline & the needed elements of the budget
- Have managed Projects of data center migration and build outs considering hardware-software reusability ensuring optimal cost incurred deploying right resources and minimizing bubble period understanding complexity of application size and external vendor dependencies
- Managed Projects of Server Migration Planning and implementation of Racking Powering and cabling of on different category of servers - Bronze, Silver, Gold & Platinum that differs by the HIGH Availability
- Communication Planning, Onboarding & off boarding, KPI targets, coordinate with other LOB’s
- Regular review of all the Projects with PMs with 22 PMs and TDMs reporting to me from India, Denmark & Malaysia managing Portfolios that have 30 to 35 Projects/Programs with budget ranging from 50 K to 1 M USD with a total budget of more than 10 Million USD.
- Serve as 1st point of escalation for customer and for the PMs. Provided integration between the various different project teams and review calls to track progress and inter-dependent milestones
- Ensure PMs meet the Project Security Compliance for the projects & Projects meet audit requirement.
- Program Management for multiple IT Infrastructure Projects for a Australia based world’s leading resourcing company with a budget of Million USD to save 5 M USD Annually.
- Managed multiple IT Infrastructure Projects concurrently for a US based Multi Billion Dollar Insurance company using Microsoft Project Plan and Rational Portfolio Manager
- Managed multiple IT medium & complex Projects bringing the projects from RED RAG Status to GREEN RAG Status focusing on addressing & resolving all the key issues & mitigating all high risks
- Managed Transition Projects of various Operational Accountability Models for Americas & Canada’s to transition 120+ FTE of work in Global Delivery model.
- Perform weekly & monthly S-curve and Dashboard reporting and Financial Reporting
- Manage the creation of change request and attend the CAB calls to justify as needed
- Work with Steady State & Application teams, Change management team and external vendor
- Completion of Delivery Completion Documents and get signed off by client
Environment: Wintel, UNIX(Solaris, AIX), SAN, NAS, AD, Network, Oracle, SAP Environment, MS Project, Rational Portfolio Manager, MS Visio 2010, Confidential Maximo, BMC Remedy, Lotus Notes
Contractor
Confidential, Columbus, OH
- Worked as a consultant, to provide effective solutions at Customer Billing Systems in Billing division of Confidential Co to support the integration initiative and conversion of billing for Nationwide (NI) Property policies from FPS to Billing Advantage.
- Supported the project besides coordinating System Testing Team, analyzing major Issues, providing strategically plan and resolutions and submitted business reports
Environment: COBOL II, JCL, DB2, VSAM, CICS, OS/390, TSO/ISPF, ChangeMan, Mercury QC.
Analyst Consultant
Confidential, Columbus, OH
- Worked as an Analyst at Ohio Public Employees Retirement System of Ohio State Government in the Annual Statement MP Employer Matching Amount calculation change Project for year of 2006.
- Worked as Analyst in the Annual Statement Confidential Employees Contribution Rate Change by providing high level & detailed design, streamlined the system in robust way to accommodate the new changes
Environment: COBOL II, JCL, DB2 7.0, VSAM, OS/390, TSO/ISPF, SPUFI, ENDEVOR, QUICKEDIT, DCLGEN, PRINCETON.
Project Manager
Confidential, St. Louis, MO
- Worked as Project Manager, has provided effective solutions to SBC the communication company for the project PICS/DCPR, an Application for ordering, provisioning, inventory and payment of bills
- Managed the Onsite and Offshore Team, Conducted JAD Sessions; Managed Scope, Schedule and Cost
- Managed Risks & Issues, Provided Weekly & Monthly reports, Prompt Escalations as needed
Environment: MS Project, VS COBOL II, JCL, DB2 7.0, VSAM, CICS, TSO/ISPF, SPUFI, ENDEVOR, FILEAID, FILENET/PANAGON, MS Visio 2000, AIX in RS/6000.