SUMMARY:

• Project and program manager with 10+ years experience managing software development, SDLC, Agile/SCRUM Framework, RAD, JAD, QA, testing, integration, PLM (Product Lifecycle Management), organization change and interactive (web, mobile apps, games) projects. Excel in team leadership with internal and offshore teams.

PROFESSIONAL EXPERIENCE:

Mobile Program Manager Consultant

Confidential

• Steer Scrum Masters towards business objectives and project completion
• Resource planning of local, onshore and offshore partners
• Project and Program budget planning
• Hiring process and onboarding of new Scrum Masters
• Project governance, SDLC and Agile framework adherence
• Scrum Master, running planning, grooming, stand - ups, sprint reviews
• Impacted the organization with the following organizational change management actions:
• Support resource reductions and new team team setups
• Negotiated with Product Owners and Scrum Masters new feature commitments based on new resource structure
• Created Program KPI's to track budget, quality, deliverables and resource allocation
• KPI for resource allocation included resource x competence matrix to address the initial resource reduction, new team setup and features to be delivered on the next sprints
• Guided Scrum Masters on creation and planing using sprint theming
• Program and individual projects financial management (budgeting, forecast, predictions)
• Reporting and communication to senior management (C-Suite level)

Partner/Owner - Project and Program Manager Consultant

Confidential

• Digital Project Management Office - PMO
• Program management for Digital portfolio within Creata
• Organizational changes:
• Move of development supplier from Cambodia to Costa Rica
• Created (hire, work process) internal development ans QA team in Shenzhen, China
• Defined work flow between teams in USA, Costa Rica, China and Australia
• Transition team from Waterfall to Agile Framework
• Coached teams into Agile and Kanban methodologies
• Implementation of project management tools - Jira and AtTask (Workfront)
• Established and tracked KPI goals for the program
• Write and review pitch presentations and RFPs
• Hire and managed vendors
• Direction on project and technical solutions
• P&L Management of all Digital Offices (NA, LATAM, Australia)
• Created Knowledge repository using Sharepoint
• Project Manager
• Project management using Agile/Rapid Application Development (RAD)/Joint Application Development (JAD) methodologies
• Used Jira for Agile development and bug tracking
• Used Microsoft Project to to manage project time plans and roadmaps (later used AtTask/Workfront)
• Management of resources, suppliers and cross functional teams
• Weekly reports to senior management
• Project budget and financial planning
• Worked with Business Analysts and Technical Leads for scope definition and technical direction
• Creation of project charters, communication plans, risk analysis and mitigation planning
• Successfully delivered web, mobile and eCommerce projects
• Magento eCommerce integration with ERP for sales (Financial Management), product stock and fulfillment (Order Management) eCommerce Order Management System upgrade with IBM Websphere
• Mobile applications for iOS and Android, using Corona, Objective-C and Java
• IT/Security system tests (website/software/servers) - security audits
• Project IT infrastructure (servers, databases, firewalls, load balancers)

Confidential

Senior Project Manager

• Project manager of Confidential 's LATAM 2010 FIFA Worldcup sweepstakes
• Project launched in 16 LATAM countries (10 webs ites in total), 5 languages
• Lead UX design, development and QA/UAT tests
• Technical project manager, responsible for software development and IT infrastructure
• Managed a lean Agile team, meaning all team members were not confined on their roles, but would work in different roles to help the team to succeed
• Weekly project reporting to senior management in LATAM and US
• Risk analysis and mitigation planning, budget planning and tracking, communications plan, QA strategy and test plans
• Managed onshore and offshore teams
• Managed concurrent projects on web and mobile environments
• Direct reports from project managers in Buenos Aires (Argentina) and Mexico

Project Manager

Confidential

• Transition from Waterfall to Agile and implementation of best practices
• Increased on-time deliveries and overall quality of the product in a period of 9 months
• Facilitated organizational change moving development from India to Brazil
• Provide weekly statuses for senior management
• Resource management of team in India and Brazil
• QA strategy and plan
• Risk analysis and action plan to mitigate risks
• Test infrastructure implementation for UAT
• SDLC and governance process and documentation, making sure the project was in compliance with audits

Integration & Verification Software Project Manager

Confidential

• Project manager for QA and system integration using Kanban
• Project strategy used Continuous Integration and Test Automation to increase quality and fast delivery of hot fixes
• Project consisted of IT/System infrastructure and application integration
• Risk management and mitigation planning, specially on data management/recovery, network capacity and system integration
• Successfully delivered project solution and exceeded product goals
• Managed international team of 13 resources, using 1/3 of the total capacity of UAT Lab.
• Reporting to PMO in Germany and to Product Owners from Ericsson Headquarters in Sweden
• Manage project budget in excess of 4M USD
• SDLC and governance process and documentation, making sure the project was in compliance with audits

Project Manager

Confidential

• PLM (Product Lifecycle Management) Project Manager - responsible to support the lifecycle of software packages and product maintainability
• Managed multiple concurrent market projects
• Selection and prioritization of ticket solutions, system changes, integration tests and implementation
• Test automation scripts using TTCN and wireshark
• SDLC and governance process and documentation, making sure the project was in compliance with audits

Project Manager

Confidential

• Product knowledge transfer from Ireland to Brazil
• Project involved hands on training, software and hardware transfer/planning

TECHNICAL SKILLST echnologies: C/C++, PHP, MySQL, Javascript, Java, J2EE, Lua, ObjectiveC, .NET, HTML5, iOS, Android, C#

Databases: MySQL, PostgreSQL; Oracle, SQL Server

Applications: Microsoft Office, Sharepoint, Visio, Confluence, Service Now, Lotus Notes, Outlook, Google Docs, Bamboo, Google Analytics, ERP

Planning Tools: Microsoft Project, Workfront, Jira, Rally Mantis, zpmTask, Basecamp, HP ALM (Application Lifecycle Management)

Web servers: TCP/IP, network

CRM: vTiger, Zoho, Odoo, SugarCRM