SUMMARY
An experienced IT professional with strong technical, analytical, communication skills, research acumen and more than six years of work experience in Scrum Master, Project Manager, Business Analyst and Software Developer roles.

WORK EXPERIENCE

Confidential,Cincinnati, OH Scrum Master/ Project Manager/ Software Engineer Oct 11- Aug 12

• Facilitate product development and fulfillment by adopting ‘Scrum’ Agile development methodology.
• Made decisions that impacted the future state and carefully balance company’s vision and lean mottos.
• Mapped client requirements with Product Offerings and determine direction.
• Conducted Requirement gathering sessions, brainstorming sessions, daily 15-Minute Stand-up Meetings and Sprint Reviews.
• Collaborate with cross-functional teams to gather business requirements related to ongoing development using Agile Estimating and Applied User Stories.
• Identified User Stories, milestones and created work breakdown structure, scheduling and resource allocation.
• Maintained Product Backlog, Sprint Backlogs, Scrum notes, Task Boards, Scrum Planning Boards, Sprint Planning Boards and Road Maps.
• Develop workflows, processes, set up project environments, version control systems and issue tracking systems
• Performed bug diagnosis and recommend solutions to the developers.
• Mentored team members on the processes/ tools/version control systems.
• Customized an open-source project management system, Redmine according to project’s needs and installed plugins to optimize team’s performance.
• Performed Load Testing to optimize systems and processes.
• Designed Information Radiators for status communication like Burn down charts, scrum task boards.
• Single point of Contact on providing recommendations on product capabilities and effective delivery of products to the client.
• Performed Server Administration and Environment Configuration on Rackspace and Amazon Clouds
• sInstalled tools like nginx to improve application performance on the production environment.

Confidential,Buffalo, NY Business Analyst/Software Developer Oct 09- Sep 11

Group: Confidential,

• Conducted detailed analysis of the applications and made recommendations to optimize the usage of Services.
• Conducted Scrum meetings and maintain Sprint backlogs.
• Defined commercialization strategy for Small Business Innovation Research proposal and assist with proposal writing.
• Developed Normalized and Efficient Schema Translation in a Flexible Object Relational Model.
• Performed requirements elicitation, brainstorming, requirement management and communication.
• Performed Solution Assessment and validation, recommended right tools after assessing the system requirements, usability, feasibility and productivity. Also developed proof of concept / principle for the ideas.
• Develop RESTful web services using PHP, MySQL, Python
• Steered the test-driven development in Service Oriented Architecture (SOA), to improve agility by defining appropriate testing strategy, lead unit-testing efforts with PHPUnit, and implementing continuous integration platform PHPUnderControl. Also performed integration testing, user acceptance testing and debugging of the applications.
• Lead testing of RESTful Service classes using cURL in PHPUnit.
• Lead requirements analysis and develop UML diagrams in Mac A&D, a system analysis and design tool used to track requirements and create class model, object model, task model, state model, process model, data model.
• Mentor interns on the processes/ tools of the group.
• Developed a user-centric Help or FAQ system for developed applications for effective usage of the system capabilities.
• Created a work break-down structure, scheduling, resource allocation to determine critical paths using a project management tool called DotProject. Tracked Micro-deliverables, both features and issues using a tool called Redmine.
• Prepared user Manual, use case document of the Experiment Scheduling System (ESS) of SNS. Also tested the application against all the use cases, documented the fixes required.

Confidential,Buffalo, NY IT Intern/Data Analyst Intern Mar 09 to Aug 09

Suggested, created and automated stand-alone and integrated reports like agent-call statistics using crystal reports by integrating it with MS SQL server using tables, views and stored procedures. Created automated jobs to perform periodical activities. Tailored actionable reports according to client’s need. Performed business intelligence activities.

Confidential,Chennai, India

Client: Confidential, Assistant Systems Engineer/Team Leader Sep 07 to Jun 08

• Worked in an enhancement project developing the item maintenance applications.
• Held the responsibility of preparing project plan collecting requirements from the clients, documenting requirements, presenting to the clients and was single point of contact at offshore, exposed to all the stages of software development
• Analyzed client’s information system to verify scalability of the application as new Target.com items are created in the database and to ensure the Service Level Agreement (SLA) was adhered to
• Performed internal audit of deliverables to comply with the quality assurance standards and gained conversance with CMMI, Six Sigma, COBIT, Change management and Information Technology Infrastructure Library (ITIL).

Client: Confidential, Assistant Systems Engineer Dec 06 to Sep 07

• Performed change management, application systems maintenance, bug fixes, issue tracking and resolved production problems within the timeframe of the given SLA for the various sales, finance, payroll and inventory applications.
• Automated some routine activities to improve resource utilization and trained new entrants on it.

Client: Confidential, Assistant Systems Engineer Trainee May 06 to Dec 06

• Identified test scenarios and designed, implemented, executed and debugged test cases and functional and regression scripts for a healthcare application called Vipr analyzing application design specification. Automated test cases to find bugs resulting in an overall system improvement by 30%.
  

EDUCATION

Master of Science in Management Information Systems
Bachelor of Technology in Electrical and Electronics Engineering

ACADEMIC PROJECTS/RELEVANT COURSE WORK

• Business Process Modeling/Enterprise Models: Worked on different case-studies like Disney to optimize business processes involved by performing modeling, retrieving process performance information and identifying the potential or actual bottlenecks and opportunities for cost savings or other improvements. Developed a white paper on ‘Implementation of BI in a university’ after determining Key Performance Indicators (KPI).
• Systems Analysis and Design: Performed the functions of a systems/business analyst using Unified Modeling Language (UML) through various diagrams like Use-case, Activity diagram for the AS-IS and TO-BE system.
• Decision Support Systems: Constructed Decision Tree using the Information Gain calculations. Conducted Association analysis, Predictive Modeling Neural networks, Regression and Cluster Analysis using SAS E-Miner.
• Strategy and IT Alignment-Management of Globally Distributed Services: Applied strategy map and balance score card principals to study competitive strategy of “Best Buy Inc” along with its operational strategies and made proposals to improve the internal processes. Worked on different case studies related to off-shoring, delivery models in understanding the management issues/strategies while managing Globally Distributed Services.Submitted a research paper on TCS-Nielsen deal discussing the various aspects of the delivery model.
• Information Technology Project Management: Determined the projected cost, schedule, critical paths, solution for projects off-track and the estimated cost and time variance for the projects using MS Project; PMBOK.
• Modern Database Management: Implemented entity-relationship models of business rules, conceptual and database modeling in Microsoft Access. Performed projects on Database Analysis/Design,Data Warehousing, ERP
• Technology Management and E-business: Developed a business plan and marketing plan for our model business MyGeek Shopping Service. Have thoroughly analyzed differential pricing techniques while solving case studies.
• Information Assurance: Basics of SAS 70, Information Security Acts. Solved business cases related to various security issues, identifying risks, cyber security controls and risks, business continuity plans. Submitted a research paper analyzing the information security policies in Jamaica. Researched on Information Systems design challenges related to the mitigation of extreme events.

SKILLS

• Languages: PHP, Java, JavaScript, AJAX, JQuery, C, HTML, XML, JSON, COBOL, JCL, CICS
• Operating Systems: UNIX, Mac O/S, MVS-Mainframes, Microsoft Vista -Office, DOS
• Databases: MySQL, DB2, MS SQL Server, Microsoft Access, Oracle
• Version-Control: Subversion, GIT
• Testing Tools: PHPUnit, Cruise Control, Selenium, Load Runner and HP Quality Center
• Tools: Amazon Cloud Services, Rackspace, Salesforce.com, Crystal Reports, SAS EMiner, Mac A&D, Zend Studio, Eclipse, dotProject, Redmine, JIRA, COOL: GEN, Pinpoint, ARIS, igrafx (BPM)

CERTIFICATIONS:

• IBM DB2 Certified Database Associate and Application Developer
• SUN Certified Java Programmer
• ITIL Certification, HIPAA and Performance Test Engineer Certification from Tata Consultancy Services (TCS)
• ass in graduate and undergraduate schools.