Sr. Project Manager/Sr. Business Analyst - SRE Team Resume Columbia, MD - Hire IT People

SUMMARY:

Experienced Project Management Professional and Certified ScrumMaster with successful career leading multiple, distributed, agile teams in software development and cloud operations. Stellar record of delivering projects on time and within scope. Effectively leads cross functional teams and collaborates with stakeholders of all levels to define requirements, prioritize work, identify risks, set expectations, facilitate coordination, track progress, and communicate project status.

TECHNICAL SKILLS:

Project Management, Agile (Scrum, Kanban), ITIL, Atlassian Suite (Jira, Confluence), Master Scheduling, Stakeholder Management, Product Ownership, Personnel Coordination

PROFESSIONAL EXPERIENCE:

Confidential - Columbia, MD

Sr. Project Manager/Sr. Business Analyst - SRE Team

Organized, rationalized and resourced project-based and unplanned interrupt work for the teams responsible for provisioning, monitoring and maintaining the production environment for Confidential 's performant cloud-based E-mail service that sends 15 Billion messages per month.
Owned and managed the Confidential Enterprise Cloud Build Schedule - defining requirements and negotiating handover date with the customer success team, resourcing and scheduling the work, and providing updated status for approximately 30 successful cloud build handovers that were hosted in either the US or EU.
Served as the Project Manager for the successful creation Confidential EU - a multi teamed cross-department effort - working with the leads of various teams to define requirements, manage scope, track progress, manage issues and dependencies, and ensure cross team coordination.
Led several different distributed teams in a Kanban framework, facilitating agile ceremonies of daily standups, groomings and retrospectives, and championing agile processes.
Engaged stakeholders of all levels and in various departments (Customer Success, Application Security, Compliance, Deliverability, etc) and collaborated with SRE Team leadership to own and manage product backlogs.
Served as Jira Administrator - creating and managing various Jira projects, boards and workflows - for various teams.

Confidential - Exton, PA

Project Manager

Organized, facilitated and coordinated three major, synchronized product line releases featuring up to 11 software products for the MicroStation (CAD content creation) and ProjectWise (CAD content management) product lines.
Maintained Commercial/Beta release requirements, organized/managed release requirement meetings and hosted overall project retrospectives.
Managed the master product schedule for the entire product line, monitored release progress, tracked various product/feature dependencies between Scrum teams and monitored and facilitated mitigation of product line-level project risks.
Organized and directed sprint reviews for all 15 Scrum teams involved in the product line releases.
Created and maintained various SharePoint project dashboard websites that displayed latest project statistics and risks empowering management to make well-informed decisions on the project.

Product Manager

Confidential

Managed 5 major product releases throughout entire lifecycle, including design, development, certification and post-release phases for Bentley View, Bentley Redline and MicroStation Power Draft software products.
Wrote raw marketing material, conducted software demonstrations, and responded to customer inquiries.
Served as ScrumMaster for Design Review and Visualization Scrum teams (among others) with responsibilities including organizing and running Sprint planning meetings, facilitating daily stand-ups and print retrospectives, assisting Product Owners in the creation and maintenance of product backlogs, coaching team members on Scrum, and assuring adherence to the Scrum process.
Acted as Product Owner for Derivatives Scrum team, writing and prioritizing user stories and related acceptance criteria, and participating in Sprint planning meetings.
Defined and prioritized release feature sets, tracked user feedback, bugs and competitive product offerings and acted as Project Liaison between internal project teams and external consultants.