SUMMARY:

• Information Technology professional offering comprehensive and vast experience in application development, DW ETL, re - engineering/migration, upgrade, conversion programs/projects and support/maintenance with working business knowledge in Credit Risk systems and Wealth Management.
• Around 10 years of E2E Confidential experience in handling high visibility, business critical software development, BI-DW/MDM and modernization/re-engineering projects ranging from budget of $50K to $3M with duration of 4 months to 18+ month projects.
• Around 6 years of Agile Scrum experience in coaching, guiding, facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and demonstrations. Also played key role in guiding teams through transition from waterfall to Agile development.
• Proven ability to lead software development projects in various architecture/frameworks and technologies that include (and not limited to) J2EE, Java, PLPC Guidewire, Ab-Initio, MSBI, ASP, Visual Confidential ++, Visual Basic, TenFold, UA Framework, Oracle, SQL Server, and IMS DB.
• Excellent track record of managing and leading projects with effective planning and achieve high-quality deliverables, meet timelines and budgetary targets as customer/business expectations.
• Strong knowledge in Personal Lines P& Confidential insurance business domain as well as understanding of evolutionary competitive changes & expectations in Insurance industry.
• Fully aware of Policy Life Cycle from Quote, Submission, Change, renewal, cancellation, reinstatement, rewrite. Other components of policy like account details, product model, coverage, exposures, discounts, surcharges, forms, effective dates, Credit, MVR, premium etc.,
• Good understanding of Claims systems work flow, that includes First Notice of Loss, loss details, parties involved, claims reimbursement, aggregate limits, recoveries, reserves & other claim financial components.
• Complete understanding of Guidewire PolicyCenter, Claim Center & its integration systems and flow that include Rating, Docs & Forms, Billing Center, Agent Management System, Account/Contact management system, Risk Reports, Business Intelligence/Reporting and MyAccount

SKILLS/STRENGTHS:

Agile-Scrum, Insurance Domain, Guidewire PC, Java/JEE, DW-BI, Quality Assurance and Global Delivery Model.

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Managed projects by following PMP processes including Scope & Change Management, Time & Cost Management, Quality Management, Risk Management, Communications & HR Management and Integration Management. Procurement Management followed as needed in the projects.
• Work directly with Business team, Business System Analysts, Technology and Quality teams to determine and translate business requirements into technology solutions and identify key technical deliverables and testing strategy.
• Prepare Work breakdown structure (WBS), followed by estimations then come-up with project budget with contingency. Keep controls to avoid/fix variances and closely monitor critical path activities.
• Pro-actively anticipate project risks & issues and ensures adequate mitigation is put in place.
• Responsible for maintaining project document repository that includes (and not limited to) Project Charter, Business & System Requirements, Architecture Design documents, Project Plans, Review records, Test plans, Risk/Issue log, Meeting notes, Business & IT Sign-off mails.
• Preparation of weekly and monthly reports including (and not limited to) Status reports, Project Health report, Presentations.
• Also played active role in PM CoE (PMO) team, contributed for standardization and improvement of processes, ensure effective governance, setup document libraries and access controls.
• In the role of Agile Coach, ensure teams are practicing the core agile principle of collaboration, prioritization, team accountability, visibility and continuous improvement.
• Applied Lead / Assist / Observe pattern for Agile practice adoption
• Coach team members on Agile processes and Scrum methodology during transformation and helped them to adopt to new framework.
• Extended help in preparing the overall planning, make sure that team is following agile processes, help team to answer all the questions on the agile processes
• Guide the team and product owner on how to use Agile/Scrum practices and bring value to product development.
• Assess the Scrum Maturity of the team and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team.
• In the role of Scrum Master, organize and facilitate release planning, sprint planning, daily stand-ups, backlog grooming, demo sessions, retrospectives and other agile development related activities.
• Work closely with Product Owners and Team to establish priorities and determine delivery dates.
• Track velocity and spring/release progress closely and take action if have any deviations from sprint goal. Also identify and remove impediments and made team to focus on sprint goals.
• Track and communicate scrum metrics to leadership team this includes velocity, capacity, sprint release progress, carry over tasks and retrospective outcomes.
• Have 2 years of experience in using XP (Extreme Programming) practices that includes Pair Programming, Refactoring, Simple design, Test Driven development and Continuous Integration.
• Have experience/exposure on other Agile approaches like Kanban, FDD, SAFe, Automation testing and Continuous testing.

Confidential, Cleveland, OH

Project Manager and Scrum Master

Responsibilities:

• Involved in feasibility analysis, requirements gathering, Solution design sessions, and planning.
• Understand business objectives by analyzing requirements in collaboration with business analysts, architects, technical and QA teams then come-up with comprehensive technical solution, development plan and testing strategy for the project.
• Work with technical team in design discussions, determine tasks to perform, come-up schedules and track the team progress.
• Identify all Integration team and dependencies with them and determine detailed execution plan.
• Guide the team and product owner on how to use Agile/Scrum practices and bring value to product development.
• Assess the Scrum Maturity of the team and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team.
• Organize and facilitate backlog grooming, sprint planning, daily stand-ups, demo sessions, retrospectives, release planning and other agile development related activities.
• Helped the team and the product owner to define agreeable Definition of Done and Definition of Ready.
• Supporting and mentoring the Product Owner on grooming and maintaining the product backlog.
• Work closely with Product owner and team in gathering business objectives and requirements then compose into functional and technical user stories.
• Establish backlog priorities and determine sprint/release goals in collaboration with Product owner and team.
• Educated team on relative sizing estimation, encouraged to use “Estimably” game in VersionOne tool to do estimation activity.
• Remove team impediments by working with external teams
• Track daily sprint burndown chart and work with team if have any major deviations during the sprint.
• Work with Confidential team to come-up with detail testing strategy, test plan and test case design for functional and system Integration Testing.
• Maintain project document repository that includes Project Charter, Business & System Requirements, Architecture Design documents, Test plans, Risk/Issue log, Business & IT Sign-off mails.

Confidential, Madison, WI

Program/Project Manager and Scrum Master

Responsibilities:

• Single point of contact for business team, all I/S teams and third-party Mobile App provider (vendor).
• Involved in feasibility analysis, requirements gathering, design, build, testing till production deployment followed by warranty support.
• Work closely with Product owners and team in gathering business objectives and requirements then compose into functional and system user stories in collaboration with business analysts and architects.
• Work closely with Product Owners and Team to establish priorities and determine sprint/release goals.
• Organize and facilitate sprint planning, daily stand-ups, backlog grooming, demo sessions, retrospectives, release planning and other agile development related activities.
• Coach team members on Agile processes and Scrum methodology during transformation and helped them to adopt to new framework.
• Extended help in preparing the overall planning, make sure that team is following agile processes, help team to answer all the questions on the agile processes
• Encourage development teams to take ownership and accountability to attain quality work and deliver Sprint goals.
• Lead and manage Guidewire PolicyCenter team, determine technical work items for user interfaces, product model, work order/jobs, activities, configuration changes.
• Also identify Guidewire PolicyCenter changes for web services, plug-ins, messaging, GUnits, data model and schema changes and some/few of them have integration with other systems.
• Work with Guidewire PolicyCenter Integration (internal) teams that include MyAccount, Rating system, Agent management system, Documents & forms, Business Intelligence teams and identify dependencies and determine detailed execution plan.
• In TFS, update epics, features and user stories and park them in future Sprints as (tentatively) planned.
• Update capacity for all resources in TFS for every sprint and assign resources to user stories.
• Team update each user story with tasks to perform with efforts required to complete.
• Team used best Agile practices like XP(Extreme Programming) that includes Pair Programming, Refactoring and Continuous Integration.
• Track daily sprint burndown chart and work with team if have any major deviations during the sprint.
• In parallel, worked with vendor to understand mobile app specifications, technical integrations, security features then work and align on Amfam-vendor implementation plan including testing and (iOS and Android) app push to app stores.
• Decompose above work items to tasks and also identify key milestones for all teams (including vendor) then Prepare Integrated Master Plan in MS-Project to track project schedule and have close monitoring of critical path.
• Facilitate Solution meeting by engaging enterprise and application architects, business analysts, technical & QA teams and integration teams.
• Review project estimates, budget, schedule, risks/issues with Business sponsor/owner and acquire necessary approvals.
• Work with Quality Assurance teams come-up with detail testing strategy, test plan and test case design for system Integration Testing.
• Track and communicate scrum metrics to leadership team this includes velocity, capacity, sprint release progress and retrospective outcomes.
• Business will perform user acceptance test and provide sign-off for production deployment.
• During warranty, responsible to track for defect leakage, perform RCA, defect fixes, re-test then deployment to Production. Also track project escape rate.
• Work on closure activities including (and not limited) facilitate lessons learning session, upload all project documents to EDMS, close Clarity project and close project in gate tracker.

Confidential

Responsibilities:

• Involved in execution of this partner model for Guidewire PolicyCenter team from requirements gathering, design, build, testing till production deployment followed by warranty support.
• Understand business objectives by analyzing requirements in collaboration with business analysts, architects, technical and QA teams then come-up with comprehensive technical solution, development plan and testing strategy for the project.
• Identify key technical deliverables for Guidewire PolicyCenter team and decompose them into technical tasks then come-up with detailed estimates, project schedule and critical path.
• With support of Product Owner and team build product backlog items for all identified requirements/deliverables.
• Work closely with Product Owners and Team to establish priorities and determine sprint/release goals.
• Organize and facilitate sprint planning, daily stand-ups, backlog grooming, demo sessions, retrospectives, release planning and other agile development related activities.
• Manage sprint backlog items, tasks and Scrum boards (physical or virtual).
• Proactively manage dependencies and identify & remove impediments and ensure team to focus on sprint goals.
• In Rally, update user stories and park them in future Sprints and assign resources to user stories.
• Team update each user story with tasks to perform with efforts required to complete.
• Team used best Agile practices like XP(Extereme Programming) that includes Refactoring, Test Driven Development and Continuous Integration .
• Monitor daily sprint burn down chart take action if have any deviations from sprint/release goals.
• Determine velocity and help team to select user stories for future sprints during sprint planning.
• Identify all Integration team and dependencies with them and determine detailed execution plan.
• Work with Testing team, come-up with functional and integration testing strategy and test case plans. Review with business and get sign-off to baseline test plans.
• Provide support during warranty and responsible for all defects fixes found during warranty.
• Provide weekly detailed dashboard updates to program team with overall RGY status with issues/risks.
• Worked on closure activities including (and not limited to) facilitate lessons learning session, upload all project documents to EDMS, close Clarity project and close project in gate tracker.

Confidential, Weston/Plantation, FL

E2E Project Manager and Scrum Master

Responsibilities:

• Played key role in making proof of concept successful to this initiation to full-fledge project in GRAT portfolio.
• Split the project in multiple work streams by business functionality-wise that helped consumers to consume the web services and get re-engineering benefits in phased manner. ensure teams are practicing the core agile principle of collaboration, prioritization, team accountability, visibility and continuous improvement.
• Applied Lead / Assist / Observe pattern for Agile practice adoption
• Coach team members on Agile processes and Scrum methodology during transformation and helped them to adopt to new framework.
• Participated in backlog grooming, prioritization of product backlog items, sprint planning and sprint backlog.
• For every sprint, maintained Burn Down chart, facilitated Show & Tell (demo) sessions and had retrospective sessions.
• Work with technical team in design discussions, determine tasks to perform, come-up schedules and track the team progress.
• Driven JADR sessions to review the architecture with Java Expert committee, this helps to find the technology compliances and their observations.
• Facilitated sessions for testing teams to come up with test strategy and perform test execution in SOAP UI tool.
• Prepare and share weekly status reports with leadership team that contains overall project progress, deviations, risks/issues and mitigation plans.
• Gather leadership approvals at the end of each phase then move onto next phase.
• Delivered all phases with high-quality on time with zero variance in the budget and met leaders expectations.

Confidential, South Barrington/Northbrook, IL

Lead Developer, BSA, PM and SM

Responsibilities:

• Involved in due diligence and pilot project that helped to acquire full-fledged projects.
• Preparation of statement of work (SOW) and monitor performance to ensure that project commitments are met as specified in contracts (Management).
• Facilitated with AGILE in all locations that helped teams to understand the new SDLC methodology
• Gather estimates from all impacted/engaged teams and prepare project budget with contingency
• Participate in drafting user stories, preparation of product backlog, sprint planning and sprint backlog.
• For every sprint, maintain Burn-down chart, conduct retrospective call and Demo sessions.
• Gather leadership approvals at the end of each sprint then move to next sprint.
• Actively participate in technical design discussions and provide suggestions/recommendations to the technical teams.
• Design, manage, and document logical and physical data models and data dictionaries
• Helped team in troubleshoot and tune SQL query performance using various tools like explain, plans and auto trace
• Track and monitor project progress, address open issues and closely monitor critical path activities.
• Preparation of weekly Status reports for leadership team.
• Responsible for delivery within the cost, time and quality intact.
• Responsible for end to end implementation of IDM - CLAIMS warehouse and IDM - POLICY warehouse covering over 30 dimension tables and 4 fact tables involving processing of over billions of records.
• Responsible to review TDD (Technical Design Document), Low Level Document, Low level design/ graph templates with overall data flow and components.
• Review of Unit test Plans, Integration Plans along with Unit and Integration testing.
• Provide QC support along with Production support.
• Performance improvement and code reviews, peer reviews.
• Client discussions/ presentations related to ETL architecture/ framework, process flow, data flow over Webex.
• Preparation of weekly Status reports for leadership team.
• Responsible for delivery within the cost, time and quality intact.