SUMMARY

Professional Profile: 10+ years of Payroll Implementation Experience

Payroll Consultant Ï Payroll Management Ï Project Management Ï Payroll Accounting
HRMS Management Ï Full Life Cycle Implementations Ï Payroll Tax Management
Leverage Technology/ Process Development Ï Leadership / Relationship Management

Payroll / Project Manager Confidential, 2011 – 2012

• Manage the payroll team of six direct reports for 6000 employee’s partner with a highly complex and perplex business model for 18 diverse healthcare plans in multi states.
• Manage the day to day activities of payroll operations including but not limited to, procedures, compliance, supporting the payroll team, establishing, delivering and monitoring service level commitments, delegation of day to day work request.
• Work closely with core departments to ensure accuracy, service delivery and effortless process flow.
• Provide strategic direction, implement best practices, set operational policies, ensure payroll compliance, and provide value ad information to internal and external requests.
• Providing successful leadership and direction that includes: all aspects of staffing, employee training and development, guiding, mentoring, coaching, and performance management.
• Perform requisitions, staff selection, on-boarding, training and collaborate with Talent management team.
• Provide optimal customer service through the highest level of professionalism to all customers.
• Train associates on executing and managing SLAs, SOWs plus project plans successfully.
• Advocates change in the payroll functional area as it pertains to policies and procedures, business process improvements and leveraging current technology to its maximum potential.
• Manage department resources according to business needs while maintaining minimal overtime expense.
• Ensuring federal, state, and local taxes, social security contributions, employee benefit contributions, fringe benefits, garnishments and other deductions to ensure accuracy of employee paychecks.
• Involved with business development of multiple complex project plans and implementations.
• Manages SAS70 / SOX compliance and approval of all payrolls and internal payroll controls.
• Manage 45 multiple state compliance for all Federal, Local and State Payroll Tax regulations.
• Verifying and validating all Weekly, Bi-Weekly, Monthly, Quarterly and Annual Tax filings to ensure accurate tax deposits/returns with multi-state registration and tax kit set up.
• Manage and plan year process and W-2 processing for 14 multiple FEIN\'s.
• Manage migration of acquisitions, mergers, conversions and implementations.
• Collaborate with executive management teams on strategic planning and objectives for future services.
• Manage and facilitate as System Administrator for ESS, MSS and ADP IPAY.
• Manages timekeeping systems for audit to maintain accuracy, timeliness and manager / employee training.
• Drive Resolution and Relationship management as the liaison between clinics, HR, HRIS and Payroll.
• Manage frequent challenges and complex company changes while maintaining compliance.

Sr. Payroll/ Project Manager Confidential, 2008 - 2010

• Manage large hands on payroll department for North America directing a staff of ten processing weekly, bi-weekly, semi-monthly and monthly payrolls for 10,000 employees.
• Multi state and multi state tax filing employer operating in more than 46 states throughout the US.
• Accountable and responsible for full cycle payroll processing for 22 locations in North America.
• Manage the Off Cycle Payroll process for special payments processed outside of regular cycle.
• Manage 10 FEINs and multi state tax filings through Ceridian Tax Service with balancing,

Funding, reconciliation and start up tax kits for new implementation with heavy tax activity.

• Managed all payroll records ensuring compliance with federal, local and state regulations.
• Manage all year-end activities including W2 processing, tax filings and year-end adjustments.
• Manage Garnishment administration with extensive communication to agencies and courts.
• Maintain current payroll regulations and maintain a strong payroll knowledge base.
• Manage and modify employee workload to ensure timely receipt of product and services.
• Develop team members through coaching, counseling, guiding, mentoring and training activities.
• Implement project plans improving operational metrics, business case development & performance.
• Project Manager for migration of acquisitions, mergers, conversions and implementations.

Prepare and execute excellent communication, facilitation and presentation with ongoing project plans.

• Develop a protocol for future enhancements throughout North America Payroll team.
• Business Development Manager responsible for new business development for Payroll, Human Resources,

In addition, Benefits consulting and outsourcing services through vendor management.

• Collaborate with executive management teams on strategic planning and objectives for future services.
• Direct and manage Share Services Program with ongoing implementations to consolidate, reallocate

In addition, simplify products and services that deliver cost reductions. (ESS, MSS, Pay Cards, etc.)

• Manage Ceridian Payroll / HRIS system and collaborate with Benefits / HR to manage applications.
• Develop Payroll Matrix to track the complexity of payroll activities for North America.
• Maintain risk management through SAS 70 / SOX compliance plus gap analysis for internal controls.
• Provide executive management team with online reporting access for departmental reports.
• Develop and maintain a positive Partnership with the payroll provider to ensure accurate resolutions.
• Maintain a high level of accuracy through six sigma lean management strategy and new customer care methodology to defuse escalations, identify root cause with corrective actions provided from audits, validation process and optimal customer service.
• Manage the administration of qualified and non-qualified stock purchase plan.
• Manage Benefits systems application projects for open enrollment, new plan year upgrades.
• Collaborate with Accounting, Benefits, Human Resources and Corporate Tax departments to maintain company compliance.

Sr. Payroll Consultant Confidential, 2006 - 2008

• Provided consulting services to clients with integrated systems in all aspects of HRIS, Human Resources,

Benefit Administration, Payroll Management, Compliance and Payroll Tax Administration.

• Client base ranged up to 15000 employees, locally and nationally with 100% travel.
• Expert working knowledge of multiple payroll related systems (ADP, Ceridian, PeopleSoft, and SAP, etc).
• Performed gap analysis to identify the root cause and execute a project plan for corrective action.
• Maintain excellent interpersonal skills and superior oral and written communication skills.
• Provide implementation planning, fit analysis, testing rollout and post-implementation support.
• Managed multiple parallel projects, meet client deadlines and obtain measurable results.
• Project Manager assists clients in the selection, implementation, and production support of applications.
• Use in-depth consulting skills, business knowledge and packaged solutions expertise to integrate technology into clients’ business environment in order to achieve client expected business results.
• Deliver presentations to clients with resolutions for best practice recommendations.
• Managed business development identifying new prospects with outsourcing services, securing client relationships for functional and technical reference.

Payroll Subject Matter Expert (SME) Confidential, 2005 - 2006
Manage five direct reports that processed 5000 employees for all pay cycles.

• Payroll process is executed utilizing SAP HR/Payroll software.
• Coached, mentored and trained the payroll team for a successful department.
• Conducted employee performance appraisals ad objectives through monthly coaching plans.
• Managed client escalations while successfully meeting the SLAs contacts.
• Supervised the day-to-day full cycle payroll process plus areas of benefits, garnishments and tax.
• Managed and approved weekly off cycles for payments not processed with the regular payroll cycle.
• Process bonuses, commissions, deferred compensation, garnishments and restricted stocks payments.
• Implemented process improvements to develop an effective process flow.
• Manage all escalations outside normal scope of the process through optimal customer service.
• Process Canadian payrolls including expatriates, relocation and tax filing.
• Develop and implemented effective process and procedures for the payroll department.

Payroll Consultant Confidential, 2000 – 2005

• Provide consulting services to clients by managing payroll operations for 5000 employees

Utilizing the PeopleSoft, SAP, Ceridian, ADP and directing a staff of four payroll associates.

• Implemented check process with proper levels of service, accuracy, efficiency and timeliness.
• Develop and documented new payroll process and procedures.
• Implemented automated general ledger interface between Ceridian Payroll System and Kronos.
• Implement of Ceridian HPW Payroll Systems and maintained HRIS system.
• Conduct training classes for the implementation of HR, Benefits and Payroll modules.
• Manage the preparation, reconciliation and distribution of W-2’s and year-end process.

COMPUTER SKILLS

ADP Enterprise, ADP E-Trime, ADP Pay Expert, ADP PCPW Payroll, ADP Tax Service, AD TotalPay, ADP PPS,
JD Edwards Enterprise 9.0, PeopleSoft Human Resources 8.8, PeopleSoft Query, Excel, MSWord, ADP ezLabor Manager Time & Attendance, Office Timesheet, and ADP Report Smith, ADP WGPS, ADP Garnishment Services, Ceridian HPW, Ceridian Self Service, Ceridian Enterprise Online Reporting, Power Query, Simplex, Kronos 6.3, Primavera 6.0, SAP HR/Payroll, TALX, Outlook, MS Office, Wachovia Connection, COMDATA Iconnect, JD Edwards, Concur, Ceridian Payment Solutions, Ceridian Wage Attachment, Ceridian HRIS Administrator.