SUMMARY:

• Test Management Mainframe Testing Web services Testing Database Testing Scrum Master
• Impressive, fast track management career driven by challenges and a desire to be successful in all endeavors and supporting various aspects of the software development life cycle in order to deliver superior results by acting as a liaison between the client community and the software delivery organization to ensure that application meets business needs
• Anuradha has total 13 years of experience in IT industry and relevant 5 years of experience in Agile methodologies and Certified Scrum Master (CSM) from Scrum Alliance
• 2+ years of experience as Project/Test Manager and Scrum Master
• Strong experience in preparing the Test Plan, FRA, Test Summary Report, etc.
• Expertise in both Manual and Automated Testing, Mobile Testing on various Operating systems like Android 2.3 & 4.X version, IOS - 5,6,4 and Windows devices
• Domain Expertise in Banking, Insurance, Retail, Utilities and Health Care Industries.
• Resourceful Confidential maintaining business relationship with clients to achieve quality product and service norms by resolving their service related critical issues
• Working experience with HP Quality Centre (ALM), QTP/UFT.
• Expertise in validating different applications developed using Confidential products/Technologies such as WebSphere Customer Center, Web sphere Integration developer and Mainframes applications.
• Experience in testing Web-Service using Soap UI, Postman and REST Client.
• Ensure test coverage goals through Requirements Traceability Mapping.
• Well-versed with various testing methodologies like Integration Testing, Regression Testing, System Testing (Functional and non-Functional) and Acceptance Testing etc.
• Good analytical and problem solving skills. Able to quickly adapt to new environments and learn new technologies.
• Experience in managing the team and team’s work throughout test plan development and test execution.
• Drive defect prevention through analysis of root causes and process improvement.
• Experience in involving FRD, BRD review meetings
• Involvement in testing phases like Test Planning, Test Design, Test Data, Test Execution, Defect Reporting, and Test Status Reporting with closure phase.
• Good experience in Cross browser (Regression) testing using I.E, Chrome and Firefox.
• Experienced in leading multiple project teams, implementing QA processes, developing test strategies
• Excellent communication & interpersonal skills with strong analytical, team building, problem solving and organizational abilities
• Involved in Managing the Team Effectively with on-time delivering the quality output.
• Facilitate various Scrum activities such as: Release Planning, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
• Facilitate daily Scrum activities such as: Stand-Ups, updates to Burn-Down spreadsheets and charts, Backlog reviews, as well as impromptu meetings as needed
• Remove dependencies reported by the team, which could require cross-team collaboration and or escalation, possibly up to executive management
• Facilitate a good and respectful Scrum environment, conditioning and empowering the team to be self-managed
• Communicate and work directly with the Product Owner to consistently maintain the Product Backlog
• Assure basic fundamentals of iterative and incremental development
• Understand the value of commitments to delivery made by a development team
• Build team cohesion and fosters good communication between various development teams
• Measure and improve team productivity
• Communicate all stakeholders are informed of schedules and timelines, statuses, issues, mitigation's and all other information necessary or requested

TECHNICAL SKILLS:

Operating Systems: Windows (7, Vista, XP, 2000 & 98), Linux, Unix

Languages: C, C++, Core Java and TSL

Microsoft Technologies: Visual Studio (C#.Net, ASP.Net, ADO.Net, VB), SharePoint 2007, TFS in VSTS

Confidential Tools/Technologies: Confidential Mainframes (JCL, CICS, TSO, VSAM), DB2, WCC, RPM, Confidential Rational Clear Quest

HP Tools: HP-QTP (8.0, 9.2, 10.0)/UFT, QC 9.2

BPM Tool: PEGA 6.2

Backend Databases: MS-Access, SQL Server 2008, Oracle 8i, DB2

Scripting Technologies: XML, HTML, VB Script

Tools: Rally, JIRA

Web services: Soap UI, Postman, Rest Client

PROFESSIONAL EXPERIENCE:

Confidential

Cloud Migration Scrum Master

Responsibilities:

• Onsite-Offshore coordination.
• Facilitate daily Scrum activities such as: Stand-Ups, updates to Burn-Down spreadsheets and charts, Backlog reviews, as well as impromptu meetings as needed
• Facilitate various Scrum activities such as: Release Planning, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
• Design and build Cloud service models for Infrastructure as a Service, Platform as a Service and Software as a Service (Amazon Web Services and Azure Cloud).
• Migration of infrastructure, data, and applications out of legacy data centers into cloud and hybrid environments (public and private).
• Understanding of Customer infrastructure and application environment and designing the process for migrating applications to Cloud environment.
• Re-factoring/Re-platforming legacy applications as per client requirements and assisting in configuring, testing, deploying the applications.
• Automating Cloud Infrastructure and application deployment which will eventually reduce the time and effort in provisioning and utilizing of infrastructure or resources needed by application.
• Provide recommendations for emerging technologies related to Cloud technologies
• Analyze systems and identify problems, evaluate, design solutions, and document.
• Develop, automate, and implement operations best practices for virtualization environments

Confidential

Test Manager

Responsibilities:

• Onsite-Offshore coordination.
• Attending FRD review meetings, BRD review meetings, Project status review meetings, capacity review meetings
• Prepares the Test Plan, Test Summary Report and Trace Matrix updating the FRA for User Story changes for Entire Release.
• Preparation of test scenarios, test cases execution and defect reporting.
• Performed Core Functionality Testing, Regression Testing, Smoke Testing and Sanity Testing and Validation testing.
• Working with the development team to get the defects resolved.
• Expertise in Defect Tracking and Management Process using Quality Center 11.0& ALM.
• Preparing the Daily Status Report and Weekly Status Report.
• Maintaining Knowledge Repository Documents of the Modules and Deliverables .
• Developed test scripts for all platforms
• Performed quality Manual Testing that adequately tested the given functionality
• Ability to multi task as in creating test scripts for future projects while waiting on updates for reported defects
• Defects were tracked using Customer Portal and Issue Manager
• Responsible for tracking and updating my test area twice weekly for updates
• Reported testing results to QA Team Lead as well as participating in weekly meetings

Confidential

Test Lead

Responsibilities:

• Onsite-Offshore coordination.
• Attending FRD review meetings, BRD review meetings, Project status review meetings, capacity review meetings
• Prepares the Test Plan, Test Summary Report and Trace Matrix updating the FRA for User Story changes for Entire Release.
• Preparation of test scenarios, test cases execution and defect reporting.
• Performed Core Functionality Testing, Regression Testing, Smoke Testing and Sanity Testing and Validation testing.
• Working with the development team to get the defects resolved.
• Expertise in Defect Tracking and Management Process using Quality Center 11.0& ALM.
• Preparing the Daily Status Report and Weekly Status Report.
• Maintaining Knowledge Repository Documents of the Modules and Deliverables .
• Developed test scripts for all platforms
• Performed quality Manual Testing that adequately tested the given functionality
• Ability to multi task as in creating test scripts for future projects while waiting on updates for reported defects
• Defects were tracked using Customer Portal and Issue Manager
• Responsible for tracking and updating my test area twice weekly for updates
• Reported testing results to QA Team Lead as well as participating in weekly meetings

Confidential

Onsite Test Lead

Responsibilities:

• As a Project Lead/Test Manger for the Services Cloud, I manage the entire testing activities Confidential program level and coordinate between the dev team and validation test team and help the testing team in authoring the scripts
• Analyzing the business scenarios, defining user stories and assisting product owner to maintain the backlog
• Scrum Master and People Management.
• Handling Quality Management, Time management and Risk Management
• Working with the function team in finalizing the US and making sure the User Story terminology matches to the Validation environment standards
• Working with the Development and testing team to ensure that the User story functionality is fully understood by the testers and help them to solve the gap if any between the testing and development team.
• Working with the Validation team to ensure that the scripts are review and offline approvals
• Owning the testing tracker for the testing period
• Facilitating the defect management process and ensure that testing time line are met
• Scheduling Daily Stand Up calls with customer and entire team to provide the daily status and discuss on the issues.
• Prepares the Test Plan, Test Summary Report and Trace Matrix updating the FRA for User Story changes for Entire Release.

Confidential

Test Lead

Responsibilities:

• As a Test Lead for the Services Cloud, I manage the entire testing activities Confidential program level Confidential offshore and coordinate between the dev team and validation test team and help the testing team in authoring the scripts
• Working with the function team in finalizing the US and making sure the User Story terminology matches to the Validation environment standards
• Working with the Development and testing team to ensure that the User story functionality is fully understood by the testers and help them to solve the gap if any between the testing and development team.
• Working with the Validation team to ensure that the scripts are review and offline approvals
• Owning the testing tracker for the testing period
• Facilitating the defect management process and ensure that testing time line are met
• Scheduling Daily Stand Up calls with customer and entire team to provide the daily status and discuss on the issues.
• Track the daily status from team and assign the action items.
• Prepares the Test Summary Report and Trace Matrix for Entire Release.

Confidential

Tech Lead

Responsibilities:

• As a Test Lead for the Services Cloud, I manage the entire testing activities Confidential program level and coordinate between the dev team and validation test team and help the testing team in authoring the scripts
• Working with the function team in finalizing the US and making sure the User Story terminology matches to the Validation environment standards
• Working with the Development and testing team to ensure that the User story functionality is fully understood by the testers and help them to solve the gap if any between the testing and development team.
• Scheduling Daily Stand Up calls with customer and entire team to provide the daily status and discuss on the issues.
• Track the daily status from team and assign the action items.
• Prepares the Test Summary Report and Trace Matrix for Entire Release.
• Took challenging role in new platform as PEGA Tester and involved in Development also Confidential offshore for Confidential Health Care- Confidential project Phase-3.
• As a Tech Lead, I took responsibility for developing and managing requirements. I use to elicit, analyze, validate and document business, organizational and/or operational requirements.
• Supported the Scrum master role in submitting all the project artifacts.
• Played Scrum master role and performed activities like preparing Sticky Board sheets, Release planning and allocation of User stories for sprints.
• Performed the Sprint planning activities, Task allocation, Retrospective meetings and Burn down charts.

Confidential

Senior System Engineer-Testing

Responsibilities:

• Took new challenging role as Business Analyst (BA) Confidential offshore for Continuous Development projects (FDR, ITIN, Temp/Seasonal, Contract level updates, SDP) for the Year 2013.3 release.
• As a Business Analyst, I took responsibility for developing and managing requirements. I use to elicit, analyze, validate and document business, organizational and/or operational requirements.
• Involved in end to end testing for Balance Transfer project for all components CIS, Mainframes, ETL and SNET.
• Participated in daily status calls to discuss the testing status with onshore team.
• Testing the PCF app for both Native app and SPA(mobile browser) various Operating systems like Android 2.3 & 4.X version, IOS-5,6,4 and Windows devices like Iphone&Blackberry to verify whether application is successfully working
• Testing the CMO app for both Native app and SPA(mobile browser) on Iphone&Blackberry to verify whether application is successfully working.
• Validating the all features of CMO app where the end user able to access all cash management transactions like Account balances, Payment approvals, Push Notifications and Audit history.
• Validating the New Billing Services Testing tool to ensure the New Account Creation using RAA CICS (Retrieve Account Agreement) service and Retrieve Payment Due (RPD) and Retrieve Payment History (RPH) services and Calculate Down payment (CDP) service.
• Validating the General Ledger (GL) entries and Company Code while Policy Balance Transfers from company to company (Pooled or Non Pooled) in Insurance Sector.
• Faced many challenges and risks faced during the system testing for date change request execution with Stand Alone.
• Coordinate the development of the Test Plan, Test Cases and Test Sets in Quality Centre for the Project across all the Release Cycles. Also ensures linkage between Requirements and Test Cases in Quality Centre.
• Hands on experience on validating the services built on WCC (Web sphere Customer Centre).
• Reducing the manual effort and automated the scripts wherever needed, executing the Automated Test Scripts using QTP via QC on different Environments and finding any deviations. Deviations are further classified as defects performing Root cause analysis of the defects.
• Validated Billing cancellation process which requires the understanding of the application and Cancellation notice logic and state rules by scheduling the batch using Confidential Mainframes and cross checking the data in the Database and generating Reports using the Exporter Tool.
• Ensure that all defects, risks and issues are resolved in a timely manner prior to Production Readiness/Dress Rehearsal (PR/DR) execution for Managed Level 1 projects or (2) implementation for Managed Level 2 projects.
• Reports on status of project deliverables to assigned coordinators and status of ETO deliverables to the project and application teams.