ERP Project or Program Manager, ERP Business Analyst, Enterprise Architect

Senior IT resource, sought by Fortune 1000 and global firms to define, plan and deliver their strategic ERP legacy systems. Rare combination of technical, management, business and communication acumen gives this candidate the tools to succeed when others cannot- at budgets and levels of quality others say would be impossible. IBM and Big 4 experience. If your project is strategic, critical and must be managed to high quality or quick completion, if you need an efficiency or project recovery expert, a PMO redesign or an expert Business Analyst or management consultant for the C-level downward, this candidate has a history of delivery and success.

Directly responsible for the successful design and delivery of large ERP installations and corporate development projects and project portfolio management (PPM) where small differences in quality and efficiencies bring large benefits and rewards. Skilled in PMI, Prince2 and International Project Management standards and best practices. Advanced leadership, technical, management and communications skills (25 years top-tier and Fortune 500). Top tier creation of business needs and analysis studies, RFQ and RFP development and their evaluation with comprehensive and innovative requirements and essay questions, scorecards.

Total IT industry experience (planning, managing, implementing and developing ERP software systems) - 25 years
Enterprise Architecture and System Design- 15 years
Senior ERP Business Analyst - full SDLC (RFP to QA) - 15 years
Project, Program and Engagement Management roles - 15 years
ERP Software Developments, Configurations, Enhancements and Project Recoveries - 15 years

Experience

• Project / program manager with top-tier business, communication, leadership and technical skills.
• Sr .Architect, designed & delivered 10+ corporate enterprise software systems using best-practice software design methods, meticulous project tracking and issue resolution skills.
• New developments, ERP Installs & configurations, infrastructure build-outs and project recoveries.
• ERP Sr. Business Analyst, SME in financial applications, healthcare, Inventory supply chain, HR, merchandising, public sector.
• Experience in multiple industries, with global teams, using dedicated and matrixed environments.
• Budget, P & L, EVM, vendor oversight, resource team-building, task and issue management, PMO setup.

Operational Leadership

• Managed / designed multiple, diverse systems and development projects with annual budgets to $120M.
• Responsible for 150+ reports & 300,000+ annual development/maintenance hours.
• Full Project Ownership - Vision through User Acceptance Testing

Process Engineering and QA

• Implemented Six Sigma, Rational Unified Process, QA, and QC techniques and methods.
• Utilizes PMI (PMP) and Agile/RAD methods as needed. Versed in corporate and ERP tools.
• PMO setup and management, establishment of best practices, full SDLC incorporating world-class QC / QA.

Overview

• A celebrated list of clients (IBM, Siemens, Verizon, Price-Waterhouse, Levi-Strauss, NYNEX, Pacific Bell, Florida Power & Light, QWEST, Airborne Express, State of Alaska, City of Indianapolis, State of Indiana, Tulare County, Coronado County, BCBS, Bay Area Rapid Transit, Alaska Airlines, Chevron, SOHIO Petroleum (BP) and Burlington Northern Railroad) have trusted Mr. Greenburg to deliver and he has never failed to exceed their expectations.

Employment History

Confidential, Orlando, FL 2006 to Present

• Senior IT Consultant - ERP System Design, Implementations, Customizations and Project Management

Confidential, Palm City, FL 1991 to 2005

• IT Director / Senior Partner

(Engagement Manager / Project Manager / Senior Business Analyst roles)

Confidential, San Francisco, CA 1986 to 1990

• Software Developer, Business Analyst and Project Manager

Confidential, San Francisco, CA 1984-1985

• Technical Project Manager assigned to Alaska State Governmental Accounting System project.

Confidential,Santa Teresa, CA 1982 to 1983

• Software Engineer

Confidential, Santa Barbara, CA 1980 to 1981

• Member of Technical Staff

IT Initiatives

Confidential, Indianapolis, IN March 09 to current (Sep 15)
Project Manager / Senior ERP Business Analyst
Project Manager / Lead ERP Analyst in charge of creating the foundation for a successful ERP implementation of (Request for Proposal forward) of the government\'s new legacy financial, HR, budgeting and purchasing systems.

• Created the project charter and project plan documents, business process assessments / interviews
• Interview, assessed and created the requirements for the above applications for the City/County.
• Tasked to create the RFP for the ERP software selection and implementation vendor.
• Project portfolio management - PMO foundation design for the upcoming ERP implementation (80+ projects).
• Facilitated 12 Group Requirements Assessment JAR sessions and over 40 one-on-one requirements meetings.
• Performed best-practices evaluation, business needs analysis, cost vs benefit study, system analysis for integrations and interfaces, interview scheduling, organization within 60 city and county departments.
• Created questionnaires, evaluation matrices and demonstration schedules to evaluate bid solutions from SAP, Oracle, Lawson, Tyler, Microsoft.

Confidential, Orlando, FL January 09 to March 09
Sr. Business Analyst / IT Architect
Served as a senior subject matter expert (SME) for an accelerated ERP implementation of Oracle/Peoplesoft HCM and Financials. Analyzed the business needs and created the Statement of Work defining the project plan and created the detailed business and technical requirements for the implementation preparing the foundation of this venture firm to initiate business.

• Validated the solution with the client through requirements meetings and took ownership of the project.
• Created the supplementary database specifications, uses cases, test cases and functional specifications.
• Led the installation of the system and monitored the customization and adherence to charter document.
• The quick implementation was followed by a data conversion from legacy Financial and HR databases.
• Designed and created the PMO to provide custom developments for franchised operations.

Confidential, Munich, Germany February 08 to January 09
Program Management Consultant / Sr. ERP Analyst and PMO Architect

• PMO - Program Management Standards & Design
• Participated in the redesign of the company\'s global project management office.
• Created project book for implementation and maintenance of ERP, Human Resources (HR) systems.
• Re-engineering of PMO using previous 10 years\' lessons learned to create a new international project framework designed to eliminate failures and improve timelines and budgets of future projects.
• Designed /configured Sharepoint 2007 MOSS site for portal, document repository and CMS purposes.
• Evaluated Scrum, other Agile, Iterative and Waterfall methods for each type of development.
• Evaluated PMI, Prince2, SDP-21, CMMI, methods and metrics to baseline techniques vs. substantiated benefits.
• Guided the Installation and configurations of SAP FI/CO, SCM, Peoplesoft applications testbeds, utilizing the best practices developed (financial management, budgetary management, cash management, liquidity, GL, etc.) to critically analyze the strengths of each.
• Quality was enhanced by incorporating automated regression testing, dynamic instrumentation and static analysis into functional entities as each module was created and catalogued. Each functional procedure was rated for CPU & I/O performance and implementation & maintenance costs.
• The project management and software development methods were in themselves engineered as a 'developmental supply chain\'. The goal was to improve the implementation process by applying automated intelligence at the project management level.
• Lowered requirements for the development technical staff to substantially reduce future project costs.

Confidential, Cary, NC February 07 to January 08
Sr. Project Manager - IT Architect for Single Stack ERP Order Entry thru Billing SME
As the senior management consulting resource, as asked to perform many tasks and multiple roles for the strategic telecom project to assimilate widely divergent legacy systems from the company\'s acquisitions into a cohesive single stack of automated web-based processes. Projects purpose was the streamlining of the order entry, logical and physical provisioning and billing processes.
Architecture & Best Practices Establishment

• Installation of MS Project Server & creation of PM template for MS Project (for 30+ project managers).
• Led design and configuration of MS SharePoint MOSS site for document storage, portals, interfacing.
• Crafted the communications standards & interfaces from Order to Billing.
• JAD sessions in best practices and methods, creation of C-level presentation for roadmaps, reporting.
• Member of the change control and cross-domain application interface design committees.

PM Infrastructure Planning and Build-out
For 7 individual data center domains, 20 production hardware and software systems needed to be created to mirror productions systems for this huge $300+million project.

• Creation of common infrastructure MS Project template.
• Installation of PeopleSoft asset and maintenance applications.
• Establishment and tracking of plans in weekly global status meetings.
• Coordination with internal systems configuration analysts and external hardware and software vendors to build the new computer systems at Verizon\'s global data centers.

Project Management

• Led global JAD sessions in areas of infrastructure consolidation, cross-domain project progress.
• Program level oversight of data conversion projects in Argentina, Russia and India.
• Mentoring of junior project managers and oversight of their task management plans & WBS.
• Enhance status reporting and design documents for the senior staff and Wall Street analysts.
• Tracked 40-60 cross-domain (Order Entry, Provisioning, Billing and Service Assurance) projects for intercommunication interfaces (EAI) running the entire spectrum of languages and systems; including inventory, logical provisioning, hardware rack build-out, Network 2 /3 OSI, Internet and fiber-optic routing, bill-of-material creation, billing and service assurance.

Senior ERP SME / Business Analyst

• Led global JAD sessions in areas cross domain consolidation and application interfaces between the ERP Order Entry, Logical / Physical Provisioning and Billing systems.
• Expanded the business requirements to a more detailed level and documented the interaction processes, Standardized the cross-domain messaging and improved the functional processes.
• Created an ordered multi-year plan to merge 5 order entry systems into two & 30 billing systems into 6.

Confidential, February 06 to January 07
Project Manager / Business Analyst and Design Architect
Senior project manager/QNXT Business Analyst SME responsible for overseeing the design and implementation of ERP health care claims management system, QNXT 3.2 and interfaces with Peoplesoft. Responsible for successful conversion of providers, groups, membership and claims.

• Development of the QNXT implementation and configuration project plans, and the creation of the project\'s best practices and methods.
• Verified the completeness of the QNXT project requirements with subject matter experts, the business analysts as the project requirements were created.
• Created task plans for the QNXT system analysts and developers to improve the SQL queries and to provide QA metrics as the new QNXT release was implemented in mid-project.
• Benchmarked the hardware configuration (parallel processing) to improve the performance of the QNXT product under full load of index creation, data conversions and nightly batch processing.
• Led the BA\'s & SME\'s team to work with the QNXT developers onsite and at TriZetto to review all business requirements and develop functional processes which would improve the quality of the QNXT product.
• Responsible for offshore vendor and contractor negotiations, change control & implementing management standards.
• Created and managed project budget vs. actual expenditures (capital and expense).
• Created and managed work breakdown structure (WBS) and the scheduled project plan.
• Redesigned the entire QA process to verify conversion routines, crosswalk tables, requirements redefinition and creation of active data dictionary to improve the QA of the conversion effort.
• Performed conversion routines design and benchmarking, tuned the SQL-Server databases.
• Oversight responsibility for two offshore development projects (Infosys / TATA).

Confidential, Phoenix, AZ April 04 to February 06
Technical Solution Designer/Architect and Project Manager
Managed the design of the integration of an Oracle OTS meter reading front end through the middleware components to a data warehouse depository which interfaced with the legacy CRM and billing systems. This conversion of legacy electric meter reading and billing system to a modern wireless digital meter web-based software system was mission critical to the power company's strategic plan..

• Laid foundational OOD best practice processes for the project team merging legacy COBOL/CICS/DB2 systems to Oracle and Microsoft open systems platforms (Java, .NET and Visual Studio)
• Created the functional requirements and technical specifications for the ERP middleware (TIBCO) interfaces to newly created Business Intelligence multi-dimensional Data Warehouses (Oracle DB).
• Created project plan for roll-out replacement of 1 million electric meters.
• Designed the interfaces to the Peoplesoft HR (Human Resources) Asset Lifecycle, Time & Labor and BILLING/CRM systems.

Confidential, Pleasanton, CA February 02 to March 04
Program Manager and Sr. Business Analyst
Designed and completed the development Peoplesoft\'s web-based Human Resources ERP software application. After top-tier software firms failed during the previous 3 years, a team of focused-performance recovery specialists lead by Greenburg were assembled to complete the product and improve its overall quality.

• Managed the project recovery technical team of 12 resources to complete conversion from COBOL to web-based system, by incorporating accelerated programming techniques.
• Improved the Peopletools development environment by redesigning the user interfaces and underlying algorithms, ergonomic screen designs and windows classes.
• Increasing the QA/QC metrics by incorporating Clearquest, Requisite Pro and Macromedia test tools.
• Redesigned the PMO and reporting structure, adjusted the project plans, the WBS, the change control and QA systems to improve project movement.
• Led the analysis and redesign of interfaces between the major ERP systems (JD Edwards, Lawson and Peoplesoft / SAS systems) for data conversions & application interfacing.

Confidential, Atlanta, GA March 01 to December 01
System Architect (Business Analyst SME)
Project responsibility for the design, construction of a new internet-based global preventive maintenance system (soda fountain maintenance for 30,000 McDonalds restaurants).

• Conversion from IBM Legacy/Omnis7 to Web-based architecture.
• Created interfaces between the preventive maintenance, spare parts order entry and financial systems.
• Designed the supply chains for the service technician scheduling, service order collection and invoicing, spare parts inventory and logistics and billing. JD Edwards, Peoplesoft, Oracle Financials.

Confidential, Denver, CO July 99 to February 01
Project Recovery Manager and IT Architect / Analyst
Multi-year project to recover the telecom\'s global vendor billing system.

• Culled project team from 60 to 14 persons. Reorganized the project team.
• Facilitated a series of recovery JAD sessions to redefine business requirements, project and task plan.
• Reduced meetings involvement by 70% during construction, increasing system development production.
• Reduced task granularity to 20 hour assignment packages to keep project on track.
• Utilized best of waterfall and agile methods to gain consensus on project requirements and then deliver on the scope by rapid, focused performance software construction methods.
• Business Systems consultant for the integration and application interfacing between the Lawson, Peoplesoft and Oracle enterprise systems as they related to the inventory supply chain and vendor billing interfaces from this asset management and maintenance system.

Confidential, System Design (Business Analysis) and Development
Confidential, SOW, Design and construction of the Police Department Dispatching System with Crime Statistic Reporting
Confidential, Design and create of Court Tracker (court case management system for the public defenders offices).
Confidential, Design and construction of the Train Car Marketing and Logistics System
Confidential,Design and construction of the Heavy Equipment Transportation Logistics System
Confidential, Development of Cost Accounting System for Disk Drive Manufacturing
Confidential, Design and construction of the Disaster Recovery and Corporate Records Storage Systems
Confidential, Design and construction of the Alaskan Prudhoe Bay Oil Allocation Accounting System
Confidential, Design and construction of the Long Distance Billing System
Confidential, Design and construction of the Operating Room Management System
Confidential, Design and construction of the Case Management Nurse Scheduling System for Workers Compensation Injury cases.
Confidential, Design and construction of the Full Life-cycle Insurance Policy Tracking System
Methodologies and Environments

Project Management: PMI - Full SDLC, MS Project / Project Server, PWA, PMBOK, PMO PMP, SharePoint 2003 / MOSS 2007, RAD, Agile, Scrum, MS Office / Primavera.

ERP: SAP SD, FI/CO, HCM- - Oracle Financials, Inventory, Asset Management, OM, Procurement - - Peoplesoft HR/CRM, JD Edwards Enterprise & World Financials / HCM, Lawson HR and Financials.

Program Management: PMO Design & Setup, MS Visio, UML, RUP, JAD/JAR, Best Methods, Test Director, ClearCase, ClearQuest, QA Quality Center, SDP-21, CMMI, ISO-9001, Six Sigma, Sharepoint Services MOSS 2007 Portal, Webparts.

Design & Business Analysis: RUP, Use Cases, UML, Rose, Visio, MS Office, ErWin, JAD / JAR, Requirements, Functional, and Technical Specs, Quality Center, QA tools,

Configurations: ERP PeopleSoft HR, Payroll, ERP Oracle Financials, JD Edwards, ERP / QNXT /HR, SAP FI CO SD MM, ERP SharePoint 2003/ 2007.

Languages: VB, C#, JAVA, J2EE, COBOL, FORTRAN, PL/1, ASP, JSP, PHP, .NET, JavaScript, LAMP, Flash, HTML, XML, DreamWeaver.

Databases: Oracle 7, 8, 9, 10, 11, IBM DB2, IMS, MS-SQL Server 2000/2005, My SQL, SYBASE, Client-Server, SYBASE, Client-Server, SAS / VSAM.

Operating Systems: MS Windows Server / Intel, Unix (BSD), Linux, SUN Solaris, IBM390, AS400, Z/OS, MVS, VM,CICS, MQ, TSO, ISPF, VSE, Easytrieve, Panvalet, Librarian.

Systems /Networks: AS400, Routers / Switches, IP Layer 2 / 3, TCP/IP, VOIP, MS Server 2003/2008 VM.

Education
Bachelor of Science in Computer Science

Bachelor of Science in Biological Sciences