SUMMARY:

• EDI Manager Project Manager EDI Developer Business Analyst Solution Architect
• Exceptionally talented EDI technology professional offering over 20 years of practical career experience.
• Recognized for steering efficiency improvements, working collaboratively with internal and external stakeholders, and partnering with executive - level decision makers to recommend business-critical technical solutions.
• Demonstrated success pushing EDI projects forward and responding to businesses need for sophisticated EDI solutions.
• Thrive on challenging opportunities to deliver projects on time and within budget while leading a technical team composed of high-performance contributors.

TECHNOLOGY INVENTORY:

EDI Software: Sterling Integrator (Windows and Unix), Sterling GIS (Windows and Unix), Sterling Gentran: Server (Windows and Unix), TIE Commerce eVision, spEDI map (Unix), Oracle EDI Gateway (11.0.3) (Unix), Harbinger EDIOpen (Unix), EXTOL Translator (AS/400)

EDI Standards: ANSI X12, EDIFACT, UCS, NACHA, ACH

Platforms: Unix, Windows

File Types: XML, X12, EDIFACT, Delimited, Fixed Format

CAREER CHRONOLOGY AND CONTRIBUTIONS:

Confidential, Dallas, TX

Sr. EDI / B2B Project Manager

Responsibilities:

• Hired to perform project management responsibilities and project leadership for large and complex information systems development projects for business applications and processes.
• Manage resources through all phases of project life cycle e.g. feasibility study, requirements, analysis, design, development, testing, and implementation.
• Manage the relationship with all levels of customers and IT management, executive communications.
• Develop and manage project schedule including estimating the project duration, effort, and critical path as well as assigning and tracking the scheduled activities and milestones through completion.
• Request resources from resource managers based on estimates and tracking.
• Plan the project and monitor its overall progress.
• Management and analysis of issues.
• Escalation of issues to higher management / stakeholders as needed, initiating corrective action as appropriate and resolving issues.
• Ensure the delivery of new products or services from the project, is to the appropriate levels of quality, on time, within budget, in accordance with the project plan and to applicable standard. Manage third party consultants, internal resources and business contributions to the program as appropriate..

Confidential, Dallas, TX

Director, Transaction Management

Responsibilities:

• Hired to manage a team of 20 employees (including leads, supervisors and managers) who are responsible for operational activities related to electronic transaction processing.
• Responsible for identifying areas to streamline and automate processes to gain operational efficiencies and implementation of process improvement measures.
• Work with the team to maintain and improve quality measures and build a culture of continuous process improvement.
• Define and report key performance indicators (KPI).
• Determine the optimal system architecture and long-term resource plan to support the business’ EDI/B2B needs. Identify objectives, set direction and create short and long term roadmaps to achieve objectives.
• Communicate priorities and status in a timely fashion to key stakeholders.
• Perform managerial duties including team/employee development and engagement, and workload/project assignments.
• Accountable for team performance and results.

Confidential, Addison, TX

Manager, EDI / B2B

Responsibilities:

• Hired to manage a team of EDI/B2B IT Leads and a team of contractors, based in several different locations, in overseeing work intake, assignments and maintenance of Confidential EDI/B2B services and solutions.
• Responsible for driving standard processes related to EDI services and support across multiple Rexel businesses.
• Oversee the operational support for EDI/B2B platforms and applications, including issue resolution, following Confidential IT’s standard processes.
• Determine the optimal system architecture and long-term resource plan to support the business’ EDI/B2B needs given the conversion to a single ERP platform.
• Partner with various internal IT application teams interfacing with EDI and B2B applications.
• Partner with the eCommerce, Commercial, and Sourcing organizations to understand their EDI/B2B needs and priorities in order to deliver cost-effective and sustainable solutions.
• Identify objectives, set direction and create short and long term roadmaps to achieve objectives.
• Communicate priorities and status in a timely fashion to key business stakeholders.
• Manage the budget and relationship with third party EDI/B2B vendors and supplier networks.
• Manage 3rd party resources (iGate, Epicor) responsible for supporting multiple technical platforms related to EDI/B2B, including Gentran,
• Eclipse and XPD2. Responsible for developing and maintaining Key Performance Indicators/metrics for EDI/B2B systems and services.
• Drive quarterly operation reviews for the EDI/B2B area to present to the CIO Staff and IT Team.
• Perform managerial duties including executive status reporting, team/employee development and engagement, and workload/project assignments.
• Accountable for team performance and results.

Confidential, Dallas, TX

Solution Architect

Responsibilities:

• Awarded opportunity to serve as external integrations solution architect partnering with internal business departments to identify opportunities to gain efficiencies by exchanging data electronically with external partners.
• Charged with designing solutions to meet the needs of business, consistent with overall architectural guidance.
• In addition, partner with stakeholders and internal business departments to identify required scope and impacts at project level to support business development activities.
• Serve as champion of business and enterprise architecture process and overall enterprise architecture concepts within team, IS, and business.
• Deliver successful projects by fully understanding current system capabilities, business processes, and solution impact.
• Collaborate with internal business departments to identify opportunities to gain efficiencies by exchanging data electronically with external partners.
• Achieve common goals and gain operational efficiencies by working collaboratively with partners to evaluate capabilities and options for exchanging electronic data.
• Captured business needs/capabilities and current state business processes by participating in global SAP implementation design. Coordinated testing with prenote, ACH, positive pay, and reconciliation file transmissions as Wells Fargo integration point of contact.
• Identify and develop roadmap for competitive differentiators and ensure appropriate differentiators are developed; interact with functional and business teams to drive effort forward
• Supported successful implementation of several projects outside of SAP by capturing business requirement needs supporting company strategy while remaining consistent with architectural guidance.

EDI Manager

Confidential

Responsibilities:

• Hired into new position to grow EDI team and expand EDI capabilities.
• Served as technical solutions development and maintenance point of contact charged with providing senior management with ecommerce recommendations, creating and delivering against strategic capabilities and offerings roadmap, and coordinating and selling IT strategies in collaboration with senior executives/management.
• Organized, prioritized, coordinated, and administered day-to-day workflow for EDI team ensuring optimization of resources.
• Investigated new EDI and vendor solutions, documented and implemented change control procedures within EDI team, and provided operational oversight and administration to ensure delivery of information systems solutions met or exceeded expected business requirements while completing and delivering projects on time and within budget.
• Increased EDI onboarding throughput, established and maintained business responsibility for supplier owner, and created formalized prioritization process for onboarding by creating an EDI integration program.
• Decreased data transmission and processing delays by implementing proactive monitoring and notifications solution sending alerts when specific symptoms occurred.

Confidential, Dallas, TX

Director, Confidential

Responsibilities:

• Promoted to serve as key senior point of contact between Confidential and internal/external business clients.
• Participated in developing ecommerce strategy, development methodologies, processes, tools, department initiatives, and solutions to business issues.
• Led team of up to 10 resources tapped to implement and support new and existing customers and suppliers using production environment consisting of high availability clustered Windows servers for both Cyclone Interchange and Gentran environments processing.
• Reduced delays in data transmissions and processing while increasing customer satisfaction by realizing system uptime of 99.7% due to attention to detail, diligence in testing system changes, and quality of employee deliverables.

Senior Manager

Confidential

Responsibilities:

• Selected to direct day-to-day operations within EDI team challenged with resolving third tier EDI transmission issues, analyzing data key to making decisions critically impacting business situations, mitigating risk and impact to customers, and ensuring Cyclone and Gentran applications maintain uptime of 99.5%. Optimized and prioritized workflows to ensure critical business needs were met quickly and efficiently.
• Coordinated changes across multiple environment teams (data center, EDI, production support, and development) and improved processes and procedures exercised in EDI operations.
• Enhanced technology team accessibility to documentation by creating centralized repository for daily, weekly, and monthly operating procedures, maintenance procedures, job schedules, production support checklists, and change control processes.

Manager, EDI Production Support

Confidential

Responsibilities:

• Chosen to lead team providing advice and development support on process flows and procedures for new EDI transaction sets and implementations.
• Developed and maintained technical solutions as direct partner to staff and management teams within multiple business groups.
• Participated in development of EDI strategy, development methodologies, processes, tools, department initiatives, and business issue solutions.
• Approved and promoted new development and trading partner implementations into production.
• Analyzed and resolved EDI transmission and data process problems in collaboration with internal and external customers/suppliers.
• Lowered account number discrepancies and errors while improving order processing cycle accuracy and strengthening customer satisfaction by working cross-functionally to develop process focused on pushing forward account number changes/modifications.