SUMMARY:

• 8+ years of extensive experience and 8 year on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade.
• Experience including implementation of Kronos Workforce Central (WFC), Kronos Workforce Management (WFM) Timekeeper, Scheduler, Accruals, HR, Payroll, Paycode, Payrolls and Pay Rules.
• Vast experience in Kronos Configuration and Support of all modules ( TimeKeeper (work rules, pay rules, holiday configuration, display/access profiles), WFS - Workforce Scheduler, Leave & Attendance, WIM( WorkForce Integration Manager), SDM(Setup Data Manager), Accruals and WDM( Workforce Device Manager) etc.)
• Responsibilities include support, analysis, change management, and implementation across the core WFC, Time & attendance, absence management, device manager, data collection manager, SDM, and WIM modules in both the WFC 6.3 to 8.0 environments.
• Lead project teams of 3 Kronos Analyst/Consultants in integrating application which is directly integrated to Kronos using APIs.
• Expertise with Time Card Management, Employee Accrual Maintenance, Security Access and Process profiles for Managers and Integration of Kronos with Oracle HR system.
• Expert in Workforce Connect/Integration Manager, Time & Attendance, Activities implementation, Setup Data Manager, Advanced Reporting and Forecasting, Workflow Design.
• Extensively worked on Data Integration tools like Connect & WIM and versed in Integration of systems between HRMS and various Payroll systems.
• Strong knowledge of Pay Policies, Labor Forecasting, HRMS, Workforce Integration Manager and Workforce Scheduler.
• Experience in Upgradation from 6.2 to 6.3, 6.3 to 7.0 and 7.0 to 8.0
• Expert with Kronos Workforce Central Versions 6.1, 6.2, 6.3, 7.0, 8.0.13 and 8.1
• Familiar with WFC Version. 7.0 and 8.0 ( Kronos cloud), provide virtual support to new and existing Kronos clients. Keep Integration Manager lookup tables up to date after new rules have been added to the Kronos system, and to maintain Kronos Interface lookup tables.
• Expensive knowledge of Kronos WFC Architecture and Technology support including SQL Server database support.
• Create Interfaces using Connect application to communicate between HR/Payroll applications.
• Utilized Kronos analytics to run close to real time reports with hours and dollar amounts to confirm correct expense account was charged as well as implementation experience of Kronos Time & Attendance v 7.0.
• Strong working knowledge of SQL and also hands on experience in configuration of Kronos 4500 clocks.
• Managed a team of people in creating Kronos Connect interfaces using XML and API to Import employees. Configuration and implementation of Kronos WFC designed to enhance clients functionality and end user productivity.
• Hands-on experience implementing and configuring various Time & Attendance Installations utilizing applications, which include: KRONOS Workforce Central v 6.1, 7.0, 8,0 Stromberg, ADP E-Time, Kronos Mobile & Real-Time Software products. Also experience working on Kronos mobile application.

PROFESSIONAL EXPERIENCE:

Sr. Kronos Consultant

Confidential

Responsibilities:

• My responsibilities include support, analysis, change management, and implementation across the core WFC, Time and attendance
• As a Kronos Consultant, I worked on implementing all building blocks of the Workforce Time & Attendance module as well configure the web server and app servers for the Kronos environment.
• Lead Kronos upgradation project, Kronos 8.0 to Kronos 8.1 cloud solution created business case/project plan, created documentation for existing processes/reports/interfaces.
• Responsible for Implementation, Upgradation, Configuration and Customization of WFC, WIM ( Workforce Integration Manager) and the whole Kronos Module.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Responsible for all functional and technical support of Kronos software including current live products ( Kronos Workforce Timekeeper and HR/Payroll).
• Performed upgrade to KRONOS WFC solution and added our consumer division also upgrade to KRONOS WFC V8.0 to include attendance and leave modules.
• Provide advanced functional support and system analysis for installed Kronos applications.
• Performed parallel and end to end testing to validate configuration processes for HR, payroll, and benefits transactions.
• Managed changes to the schedule to ensure all employees are registered and ready to use a time clock.
• Implemented Global Time of Request GTOR for In Touch / 4500 time clocks.
• Implementation of JDA/Vortex Mobile Notification.
• Troubleshot and solved all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
• Involved in the production support activities for Kronos application in Time & attendance, Absence management and Accruals modules.
• Configure, maintain and troubleshoot Labor scheduling and pay rules functionality in timekeeper.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Maintain the flow of data between WDM and Workforce Central.
• Provided Subject Matter Expertise and Kronos Work Force Central (WFC) Application Support for Basic and Advanced Scheduler, Timekeeping, Payroll, Human Resources, Analytics, Attendance.
• Developed error reporting, escalation, and management processes for test execution, generate test data for each testing stage for Payroll, Recruiting, workforce management and Benefits and other applications in use.
• Drives sales by strategic placement of goods through JDA Allocation Systems and forecasts warehouse quantities based on sales history and demand.
• Configuration and Deployment of Kronos 4500 Biometric & InTouch 9000 clocks.
• Performed software upgrades to KRONOS multiple time clocks and maintained KRONOS pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR/PR.
• Analyze results using statistical data from SAP, Retail Enterprise, and JDA to provide ongoing reports.
• Configured moderate to complex Kronos Pay rules, Work rules, Access profiles, Self Service, Widgets, Delegation, Hyper- finds, and basic Accruals in current Kronos application.
• Creates and maintains Workforce Integration Manager (WIM) interfaces for transfer of employee data.
• Conducted "Train the Trainer" workshops for division payroll staff one Kronos Time & Attendance System.
• Insured the successful transfer of data between Kronos timekeeper and in-house payroll system.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, Scheduler, and Analytics.
• Customizing pay rules and created new tailored workrules to fit each transfer scenario in production Support & Maintenance.
• Propose and implement a balancing process to confirm pay code/hours totals between Kronos and pay files created for process to reduce/eliminate errors in employee paycheck.
• Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Performed software upgrades to Kronos multiple time clocks and maintained Kronos pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR.

Sr. Kronos Consultant

Confidential, Austin TX

Responsibilities:

• Conducting assessments to define and document current business practices and policies, educate how the Kronos product will impact business practice as well as process.
• Facilitate the "to-be" phase discussions that will define processes, roles and responsibilities in addition to security of the Kronos products.
• Extensive Experience on various Kronos modules like workforce timekeeper, accruals, activities, advanced scheduler, forecasting, attendance and Kronos workforce central upgrade.
• Performed analysis work within Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Worked with WFM solution concepts such as Benefits, Time & Attendance, Entitlements, accruals and employee scheduling.
• Configuration of shift differentials, accruals and holiday schedule for union employees.
• Create testing workbooks, which includes scenarios and expected results to ensure a successful test phase.
• Create various interfaces into and out of the Kronos product.
• Worked on Creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).
• Implemented ADP eTime/ Kronos Workforce core v3.x - v8.x, Navigator, Leave, Calculated accruals, Attendance, Activities, Advance Scheduler, Timecard Attestation, Calendar, Time Off Request, Org Maps & Jobs, Process Manager, WIM - Workforce Integration Manager, and Setup Data Manager
• Monitor Help Desk/Tech Support Activities assign call tickets as required
• Maintains current knowledge of relevant technologies
• Participates in special projects as required
• Manager 8 person Help Desk Team
• Manage field support including consultants and vendors in support of operations
• Produce and monitor various reports on help desk activities, problems and potential problems
• Monitor training for Help Desk personnel as well as handle various personnel activities
• Maintains current knowledge of relevant technologies
• Coordinate the Helpdesk support staff by defining and establishing schedules, setting priorities, providing support/direction and dealing with administrative issues as needed.
• Provide production support to WFC, WFA, Leave, and Process Manager.
• Utilized technical ability to create, maintain, and support Kronos WIM Interfaces.
• Experienced in organizing, managing and executing Global UAT projects and driving the completion of project deliverables within established timelines.
• Led business requirements gathering sessions, via interview process, using Level3 web meeting tools to write use cases.
• Created complex Stored Procedures, Triggers, Functions (UDF), Indexes, Tables, Views and other T-SQL code and SQL joins for applications following SQL code standards.
• Ad-hoc reporting and data mining to support risk projects.
• Develop Pro*C program to convert legacy one time requirements to SCT/Banner Requirements table.
• Configuration of Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules and Adjustment Rule, per DSR, in Kronos WFC v 6.3 and currently 7.0.
• Testing Lead devising test scripts for Pay Rules, Person Import, Payroll Export, Punch Import, Punch Export and Schedule Export
• Configure new functionality within Kronos to support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules and Automated Alerts
• Responsible for Identifying required pay code Profiles, work rule Profiles and Labor Level Sets
• Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager,Kronos terminals
• Responsible for developing Kronos Payrules, Workrules, Paycode Profiles, Paycodes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and 480 devices utilizing WDM and DCM
• Provided thorough knowledge transfer of NGUI and Labor Scheduling module.
• Developed designed documentation for the configuration of the software based on discovery and union contracts.
• Trouble shoots Kronos system issues and getting the right support function structure in place.
• Troubleshoot hardware and software issues using Remedy Ticket system.
• Customized Kronos software to meet the client needs.
• Created and/or modified many KRONOS WFC / KRONOS WIM Interfaces.
• People Import update and Timecard/Schedule Inquiry (iSeries MQ web-service XML calls to KRONOS WFC).
• Conduct user acceptance testing for Kronos clients.

Kronos Consultant/Data Analyst

Confidential

Responsibilities:

• Requirement analysis, development and successful deployment of custom reports to the Workforce timekeeper.
• Document Kronos configuration and maintenance points for knowledge transfer to various teams at client.
• Good knowledge of Advanced Scheduler.
• Analysis of current pay rules existing in ADP and translating current rules to configuration requirements (accruals, holidays, work groups, units Lawrence Transportation, Transportation (Union)
• Act as SME for time and attendance policies and configuration best practices within the Kronos Workforce Central suite, advise on technical issues and contribute to team's successful implementation.
• Applied comprehension of Kronos Architecture and products (Workforce Timekeeper, Scheduler, Forecast Manager, Integration Manager)
• Foster open communication and subscribe quickly to required consulting firm's standards and methods.
• Created and/or modified many KRONOS WFC / KRONOS WIM Interfaces.
• Propose and implement a balancing process to confirm pay code/hours totals between Kronos and payfiles
• Performs Kronos upgrades, tests on newly developed pay rules, troubleshoots existing pay rule configurations.
• Responsible in reviewing high-volume timekeeping data using Kronos Timekeeping System
• Worked as a Kronos Application consultant to Support the Kronos Workforce Central.
• Prepared the requirement documents to configure the Workforce Timekeeper.
• Troubleshooting installation and Configuration issues and provide customer support during UAT.
• Interacting with the Payroll coordinators to gather the requirements and implement them in the Kronos.
• Worked on Upgradation, Configuration and implementation of Kronos Workforce Payroll 6.3, Benefits, Human Resources, and Workforce Central for Client. . .
• Worked on implementing all building blocks of the Workforce Time and Attendance module as well configure the web server and app servers for the Kronos environment.Involved in the process profile modification and deployment in kronos WFC.

Business Analyst

Confidential

Responsibilities:

• Identified key stakeholders both internal and external to the organization, documented individual importance levels.
• Followed the UML based methods using Rational Software Modeler/MS Visio to create: Use Cases, Activity Diagrams / State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams.
• Assisted in designing Infrastructure diagrams, prototypes and SRS (Software Requirements specification) documents.
• Conducted multiple personal interviews, video conferences, workshops, JAD sessions, prototyping sessions with stakeholders for requirements gathering.
• Gathered requirements from concerned stake holders as well as analyzed the As-Is scenario and developed To-Be state of the application.
• Designed interfaces for person import, currency import, etc. and understanding the business requirements and developing the design documents.
• Developed Process flows in MS excel, Visio and word, which were delivered to the Higher Management for approval.
• Monitored multiple collection agents on four monitors, updating time and attendance with communicating with human resource for updates of policy and producers.
• Created and scheduled Sessions based on demand, run on time and run only once using Informatics Server Manager.
• Designed and developed the logical and physical data models to support the Data Marts and the Data Warehouse.
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Involved in identifying the key stakeholders, writing the business justification for project approval, conducting weekly status meetings, coordinate testing efforts and maintain issue logs while identifying change management issues.
• Used the Data Stage Director and its run-time engine to schedule running the solution, testing and debugging its components, and monitoring the resulting executable versions on an ad hoc or scheduled basis.

Business Analyst

Confidential

Responsibilities:

• Actively participated / arranged with number of iterations between team and customer on domain related tasks.
• Generated documents supporting accounting/ financial current and potential OIL and GAS transactions (e.g. acquisitions, payments out of production, synthetic equity etc.), as per the business requirements.
• Understand the business requirements and identified gaps in different processes and implemented process improvement initiatives across the business improvement model.
• Gathered the business requirement and Prepared and reviewed Long Term Forecast (LTF) and monthly forecasts/actuals at Leadership Team Meetings.
• Involved in special projects and provided ad hoc / special analysis as required (e.g. revenue recovery efforts, review of business practices) • Worked in SAP environment.

System Administrator

Confidential

Responsibilities:-

• Responsible for building a Linux bare metal server-provisioning infrastructure and maintaining the Linux servers.
• Monitoring System Metrics and logs for any issues. Resolution of internal issues faced by the users.
• Running cron-tab to back up data. Using java jdbc to load data into MySQL.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Maintaining the MySQL server and Authentication to required users for databases.
• Creating and managing Logical volumes.