Program Manager Resume
San Jose, CA
Network Engineering Profile
Accomplished and well respected Senior Network Engineer with an exceptional design background developing world-class infrastructures and enterprise systems in the aerospace,banking, health care, public utilities and insurance market segments.
Superior design and engineering skills have proven beneficial in developing high-performance andsustainable data and voice infrastructures, driving effective project management methodologies and improving business capabilities through network design improvement for companies such as Boeing,Venture Bank, Banner Bank, Blue Cross and Washington Mutual Bank.
Key Network Engineering Strengths
- Infrastructure Design
- Firewall Policies and Engineering
- Enterprise and Campus Networks
- Information Security
Professional Experience
Confidential San Jose, CA 2011 – 2012
Program Manager Board Member
The mission of the association is to provide a voice for a diverse socio-economic group of residents of the downtown San Jose core, promote a partnership with the city government and neighborhood businesses by participating in policy and planning processes, educate residents about neighborhood issues, and maintain and promote the downtown core as a livable, family-oriented community with a high quality of life.
Program Manager Responsibilities
- Increase Downtown San Jose business revenue by increasing customer awareness and benefits
- Enhance resident accessibility to business offerings with mobile applications
- Increase association membership by enhancing the customer experience at Downtown businesses
Confidential San Jose, CA 2011 – 2011
Program Management Consultant
- Build an organizational roadmap for the prestigious downtown 22-story condominium building.
- Identify effective leadership for developing branding of a modern architectural all-glass “jewel” of San Jose.
- Manage the transitional leadership to a self-sustaining board of directors.
- Define and develop an organizational culture.
- Implement Total Quality Management and operating principles.
Confidential Salt Lake City, UT 2009 – 2011
MBAand BS, Business
- Completed all requirements for MBA and BS degreesin Business.
- Profiled as an accomplished student from a student body of 30,000.
- Placed in the top 99th percentile in the CapStone Simulation, 903 score, 7 points below the world record.
Confidential DuPont, WA 2007 – 2009
VP, Information Security Officer
- Managed and mentored the IT Security Team, leadingbest-of-class operationsin our “Attack Defense Systems,” mitigating breech of our systems while maintaining all controls in accordance with Sarbanes-Oxley, COBIT, and GLBA, passing all external audits.
- Reduced external audit cost by more than 30% through implementing new IT SOX, FFIEC and GLBA audit methods for corporate information security and business sustainability.
- Developed corporate information security awareness, disaster recovery and business continuity programs affecting more than 30,000 customers, increasing FDIC Exam Rating from 3 to 2.
Confidential Walla Walla, WA 2002 - 2007
Senior Network and Security Engineer
- Managed the budgeting, redesign, implementation, and operations of the corporate infrastructure supporting 80 geographically dispersed offices and reduced data communications costs by $100K.
- Developed the strategic network and information security initiatives enhancing acquisitiongrowthfrom a $3 billion to a $5 billion bank.
- Established enterprise change management policies and operationsfor all IT environments increasing system availability by 4%, while enhancing organizations performance and productivity by 15%.
- Managed and mentored entry-level network engineers and security analysts while leading project teams through business system lifecycles for completing million dollar projects on time and under budget.
Independent Consultant 1997 - 2002
Boeing - Renton, WA 1999 - 2002
Contract Senior Network Engineer
- Improving quality in deliverables and effective change management of all network designs for the Pacific Northwest advocating new initiatives and network design processes supporting more than 20K people.
- Accomplished a strategic project on time and under budget as the leader of a 100-member team through successful completion of an IP readdress project affecting26K devices through leadership, problem solving, and strategic operations.
Confidential 1999 - 1999
Contract Senior Network Engineer
- Provided leadership for implementation methods and network conversion of national networkcommunications converting 50 WAN links to Frame Relay and Cisco routers at 50 remote sites throughout the United States.
- Developed conversion methods that reduced project costs by 25% ($250K)via labor cost reductions.
Confidential Seattle, WA 1998 - 1999
Contract Senior Consultant
- Led all IT and business stakeholders through the strategic relocation of the IT infrastructure for a 14 story building affecting more than 1,000 people, with no serviceinterruptions.
- Enhanced infrastructure designs, reducing annual capital cost by $300K and recurring costs by $200K.
- Designed data centers and communication infrastructures for a 600-seat call centerand regional campus ensuring data security and long-term operational sustainability.
- Negotiated multi-million dollar vendor contracts for capital equipment and support of operations.
Additional Significant Accomplishments
- Grew a startup consulting company in five years with over 50% of market share.
- Reduced inventory levels of a national transmission rebuild company by 20% with inventory systems.
- Increased picked lines per hour by 38%, reduced order lead-time and reduced inventory variances resulting in savings of $950,000 per year.
- Increased utilization of post construction material to fill system material requests resulting in savings of over $1,000,000.
- Increased accuracy of tracking power transformers and reduced cost of taking physical inventories by implementing the use of bar coding and handheld terminals.
- Reduced manual preparation of $200 million expense budgets 50% by creating the first computer based budgeting system.
Education and Certifications
MBA, Information Technology Management - Western Governors University
BS, Information Technology Management - Western Governors University
CCDP, 2000 - 2003; CCNP, 1999 – 2002