SUMMARY:

A transformational leader with a diverse background across cable/telecom, airline, financial services, logistics, and educational industries. Noted for developing strong teams, creating growth strategies thru project implementation and operations stability, while balancing priorities with each unique engagement.

SKILLS SUMMARY:

• Management Consulting
• RFP/SOW Management
• Operations Management
• Business Case Validation
• Contract Negotiations
• Six Sigma Champion
• Supply Chain Management
• Product Launch
• As - Is and To-Be Mapping
• System Migrations/Integrations
• Oracle/JDA/EDI/WMS/Xelus
• Design/Development Management
• Testing/QA/Rollout/Support
• SDLC/Waterfall/Scrum/Agile
• MS Office Suite
• Business and IT Project Management
• Stakeholder Management
• Leadership Presentations
• Financial Management
• Communications
• Political Tact
• Collaboration
• Risk Management
• Team Liaison

PROFESSIONAL EXPERIENCE:

Senior Strategy and Consulting Program/Project Manager

Confidential, Atlanta, GA

Responsibilities:

• Lead program manager overseeing Confidential “cord cutting” portfolio distribution strategy, supporting 25 million plus customers, 250 team members to include 5 project managers across both forward and reverse logistics network resulting in $500 million dollars cost savings since launch.
• Develops overall project approach and timeline including key hypotheses, and required resources to execute deliverables.
• Built Confidential & Confidential ’s supply chain value added reseller, diversity and inclusion program from nothing in 2010 to $20 billion dollars in purchases and inspection as of 2019, with its top strategic suppliers.
• Manage $5-$10 million dollar relationships with management consulting firms, thru request for proposal "RFP" process and statement of work "SOW” execution with new and follow on work.
• Oversaw 200+ experts with an inventory/consignment program in which inventory ownership is transferred only when used, preserving $15 billion dollars in GAAP working capital since launch.
• Successfully launched Smart Check device analytics diagnostics tool, intended to reduce $100 million dollars in warranty support across the enterprise and future support programs.
• Launched demo equipment program which provides current and perspective customers with latest mobile product offerings, producing $50 million dollars in contract value conversion within 6 months.
• Paired over 250 million+ devices against Communications Assistance Law Enforcement Act, while building “Data Analytics” value proposition of descriptive and predictive analytics ecosystem.
• Enabled ecommerce stock keeping unit product identification expansion across sales channel, ATT.COM and 2K plus company owned retail stores carrying in excess of $2 billion dollars daily inventory value.
• Led Confidential & Confidential Cargo View Internet of Things (IOT) product launch fulfillment forward and reverse foundational infrastructure with an invested $110 Million dollars enterprise value.
• Oversees and advise senior leadership on front door request with no clear owner, business case validation, requirements gathering, business readiness, deployment and post deployment support strategy
• Led standardization of Confidential customer return process from $140 million dollars in spend annually across transportation carriers UPS and FedEx.
• Develops detailed work plans, schedules, estimates, risk analysis, resource plan, and status reports.
• Moderates project kickoffs, conceptual planning, executing, monitoring, controlling, and closing.
• Leads a team of management consultants defining project/program strategy, people engagement, processes mapping and solution alternatives of scope, time, and cost constraints.
• Launch supply chain sustainability packaging solution reuse, reduction and recycling options.
• Define and manage a portfolio of critical initiatives throughout the organization involving technology, business process, and associated human capital that spans systems, geographies and functions.

Adjunct Professor

Confidential, Atlanta, GA

Responsibilities:

• Facilitate student online discussions, research and assignment evaluations utilizing Blackboard portal.
• Teaches material from approved curriculum and develops daily lesson plans to include instructional aids lectures, discussions, demonstrations, experiment and presentations.
• Motivates students to actively participate in all aspects of the educational process.
• Oversees student work plan execution, schedules, risk analysis, status reports utilizing visual, auditory, kinesthetic and reading and writing teaching methods
• Advise and mentor students within the academic concentration (business and project management).

Senior Implementation Business Project Manager

Confidential, Atlanta, GA

Responsibilities:

• Oversaw 500+ engineers and account managers developing Confidential & Confidential ’s Electronic Data Interchange "EDI" procure to pay “P2P” automated program for purchase orders, receipts, shipments, invoices and invoice rejection from 0 to 30 manufacturers supporting $25 billion dollars in spend annually.
• Led Oracle-ERP IT system upgrade as business liaison between IT resources, supporting in excess $50 billion dollars across the enterprise mission critical functions.
• Led Confidential & Confidential 3G Microcell product launch forward and reverse logistics strategy, systems utilization and process winning best product launch by industry leaders S mall cell forum.
• Led the RFP award of DSL and Confidential integration order to cash and procure to pay solution supporting 5 million orders and returns annually.
• Managed projects/program budget actuals vs budgeted reconciliation in excess of $5 Million dollars.
• Oversaw projects risk mitigation, escalation, testing, implementation, communication, process mapping, and post implementation management.
• Participate in annual roadmap strategy utilizing business analysis, stakeholders and industry trends.
• Validates project requirements that result in new applications or enhancements to existing applications, systems and/or business process design.

Business Project Manager / Senior Supply Chain Analyst

Confidential, Atlanta, GA

Responsibilities:

• Serving as program lead, led the “FIRST” generation iPhone launch procure to pay automated solution positioning Confidential & Confidential as the carrier of choice with 100 million+ iPhone sales, which continues to serve as the backbone for future product releases.
• Worked with key stakeholders to prepare project management plans that describe the overall scope, deliverables, organization, schedule, and associated project management documents.
• Develop process mapping and process engineering As-Is and To-Be analysis.

Management Consulting Strategy Director

Confidential, Atlanta, GA

Responsibilities:

• Conducts cold calls and research to identify new growth opportunities within core business as well as new growth opportunities across the ecosystem and leading investment projects.
• Provided consulting services through customer identification, evaluation, implementation and recommend solutions that solve the customer’s strategic business goals.

Project Manager / Business Analyst /Inventory Analyst

Confidential, Peachtree City, GA

Responsibilities:

• Led information gathering sessions, analyzing, documenting, and editing requirements, specifications, and business processes from business leaders and IT stakeholders.
• Elicits, analyzes and validates project requirements that result in new applications or enhancements to existing applications, systems and/or business process design.