SUMMARY:

Dynamic, self - starter senior scrum master with experience managing large enterprise software development projects that meet demanding time restraints and exceed all expectations. Demonstrated ability to lead, train, organize, motivate and mentor scrum teams across multiple locations with a verifiable track record of managing complex projects while delivering on-time, under budget, exceeding expectations within both waterfall, Kanban and agile. Ability to manage multiple projects at once while working within strict deadlines. Skilled in providing leadership in fast-paced deadline driven environments. Promoted to positions of increasing authority and responsibility due to these strong leadership skills, teamwork and overall performance.

CORE COMPETENCIES:

• Project Management
• Agile Methodologies
• Process Documentation
• Technical Skills
• Prioritizing/Multi-tasking
• Project Budgeting
• SIT/UAT Testing
• Project Status
• Streamlining Efforts
• Technical Documentation
• SDLC
• Team Building
• Quality Assurance
• Continuous Improvement

PROFESSIONAL EXPERIENCE:

Work Stream Lead and Agile Scrum Master

Confidential

Responsibilities:

• Workstream lead and Agile trainer mentor and enthusiast during companies $500 million transition.
• Servant - leader role to 15 teams, establishing scrum ceremonies with senior team executives, tracking development, resolving all obstacles, maintaining awareness and communication while meeting all deliverables on-time within each planning increment.
• Responsible for all weekly status reports for development, unit testing, and business process data.
• Established a scrum of scrums for /mentoring scrum masters within various divisions of B of A.
• Worked with teams in both waterfall, Kanban and Agile while providing constant in Agile during company transition.

Program/Project Manager Scrum Master

Confidential

Responsibilities:

• Managed the delivery of large-scale Healthcare Data Analytic Reports for Confidential stakeholders within all the Confidential entities throughout the US, part of the Analytics 2.0 initiative.
• Agile estimation - Tracking sprint's velocity, available resources capacity, risk and dependencies.
• Generated reports such as Velocity Chart, Burn Down Charts for each sprint & update the same to business units.
• Met with the various stakeholders and executive leaders in the IT organization and Hospital to conduct feasibility meeting sessions and create the business cases to gather the Scope, evaluation metrics, resource alignment, project dependencies, budget allocated for the new and proposed projects coming in the pipeline so that senior executives can make their decision on the approval process.
• Identified product owners conducting one on one sessions to assess team members; included skill set analysis, workflow management, time management assessments.

Agile Scrum Master

Confidential

Responsibilities:

• Responsible for the administrative, coaching and leadership role for Agile/Scrum development within the Elastic Infrastructure DevOps group.
• Worked with Confidential internal customers defining features, sla’s and roadmap for implementation. Increased productivity decreased cycle time and instituted best practices for help desk optimization.
• Lead teams as scrum master for helpdesk support within the Commercial and Digital technology tower supporting multiple technologies across the devops sdlc including bitbucket, bamboo, build forge, uDeploy, artifactory, rational, clearcase, sonarqube, splunk, mainframe, .net, java, AWS, and more.
• Liaison with other teams including architecture, CI / CD and test automation teams for support and dependencies.
• Worked with Product Owners to indentify and implement multiple business, government, security and technical products, acting as a buffer between the teams and process overhead so that each team could focus on timely deliveries of products.
• Conducted Scrum ceremonies, product backlog, sprint planning, sprint review and retrospective meetings along the Epic and User Story .

Project Manager

Confidential

Responsibilities:

• Consulted with functional area Team Leads as Subject Matter Experts (SMEs) to identify needs, determine end-user performance requirements, and recommend cost-effective learning solutions.
• Collaborated with the Team Leads and the Organizational Change Management (OCM) team to contribute to all phases of the instructional design process (assessment, design, development, implementation, and evaluation).
• Developed project plans which were successfully implemented.
• Managed project scope to ensure delivery was compliant with scope commitment.

Principal Project Manager

Confidential

Responsibilities:

• Successfully completed the Confidential ETP (Employment Panel) grant winning the company $284,550 from the Confidential for and development at both Northridge and Ridgrecrest aerospace manufacture facilities.
• Designed business performance metrics, governance structure, and an executive reporting dashboard providing operations visibility to upper level executives. Reduced the time required to monitor and report operations performance measurements by 45%.
• Key player in process development and technical aspect for successful audit, assessment, and appraisal SEI/CMMI Level 3 Appraisals.
• Senior project consultant overseeing the development of Learning Management System (LMS), a web-based application and content delivery system supporting 300 employees.

Project Manager/Scrum Master

Confidential

Responsibilities:

• Subject matter expert for business development teams crafting strategic plans, business cases, proposals and statements of work for active clients totaling $10 million in revenue.
• Managed all aspects of technical and business activities for various software projects, including technical team, vendors, stakeholders, recruitment needs for full SDLC.
• Coached employees trained in Lean methodology and quality tools resulting in employees executing and finalizing process improvement initiatives for internal .
• Proficiently organized and facilitated daily scrum, sprint reviews, retrospectives, sprint and release planning.

Director of Business Operations

Confidential

Responsibilities:

• Develop new business plan and strategy to exploit cloud migration market opportunity.
• Utilized knowledge of Cloud Computing and SaS (Software as Service) model to clients for cutting down large investment on Infrastructure replacing traditional systems.
• Generated over 250k in revenue in less than one year with new division.
• Working closely with clients, external/ internal stakeholders to gather requirements, build plans, and drive projects to completion within budget.

Director of Operations

Confidential

Responsibilities:

• Generated $2m in revenue within 3 years on Enterprise and CRM products.
• Provided technical leadership for our web design division. With a client base of global brands, this focused on technology strategy, interface specification and design, Google Analytics, SEO, SEM, client management, and e-Commerce.
• Managed web design clients consulting on increasing online market presence through sales, incorporating multilingual/currency, web stores, including the design of a store locator - increasing sales 200% for some brands.