SUMMARY:

• Over 25 years of Information Technology and software industry experience developing enterprise application software and managing projects.
• Client - facing consulting experience with Fortune 500 clients
• Proven track record of meeting project deadlines and operating effectively in pressure situations.
• Excellent knowledge of the SDLC including software engineering best practices, design, development, project management, release management and quality assurance.
• Excellent communication, facilitation and presentation skills.

EXPERIENCE:

Confidential, San Mateo, CA

Manager, Project Management (NetSuite ERP)

Responsibilities:

• Managed multiple concurrent projects for corporate NetSuite ERP system.
• Created project plans, organized and managed multiple projects using SDLC from project kickoff, design, development, user acceptance testing, deployment and post go live activities (lessons learned, support, project audits).
• Weekly project meetings to discuss and mitigate risks and escalations.
• Created Project Roadmap for Enterprise Applications Department to keep track of current and future projects and ensured resources were aligned to implement the projects.
• Weekly business stakeholder status meetings to discuss ERP projects in flight, next projects in queue, system issues and support ticket status.
• Implemented ADP Vantage HCM (Payroll, HR, Time, Benefits, Talent) to replace existing Payroll system.
• Drafted RFP (Request for Purchase) for Billing Engine to replace NetSuite Suite Billing. Gathered business requirements, issued RFP to select vendors, coordinate responses and answered questions. Reviewed proposals and scheduled demos for top three vendors.

Confidential, Redwood Shores, CA

Project Manager

Responsibilities:

• Implemented concurrent NetSuite software projects that integrated via SOA (Service Oriented Architecture) with QuickBooks, SAP, Confidential, Salesforce, PeopleSoft, Zuora and JD Edwards.
• Maintained complete control of project schedules, project resources, budget, and risk issues while facilitating timely discussions and decisions to identify project risks.
• Tracked and communicated weekly progress of projects, maintained momentum of the projects, and ensured the quality delivery of NetSuite’s Professional Services at Confidential .
• Planned customer specific engagements based on Statement of Work, managed business requirements development, review and signoff process, managed the execution of deliverables, executed the change management process, ensured timely resolution of discrepancies and project roadblocks.
• Facilitated planning sessions at various stages of the project lifecycle - managed customer expectations.

Confidential, San Jose, CA

Program Manager

Responsibilities:

• Ensured 99.993% uptime of Global Service Supply Chain applications.
• Estimated work required to deliver end-product based on scope; validate and translate into tasks and duration; ensure project is within budget.
• Created progress reports, team updates, project burn rate, and issue logs using JIRA.
• Identified risks and dependencies: assessed level of impact, determined probability of occurrence, assigned owner, and how it would be managed (mitigation, acceptance).
• Clarified project requests and conducted needs analysis; created business requirements document, identified project priorities, requirements and deliverables.
• Drove project through IT Project Life Cycle (PLC) methodology gates: identification, assessment, analysis, design, build and unit test, enterprise test, implementation, support and maintenance.
• Managed offshore development teams and third-party software vendor relationships.
• Used agile development process - operated in 3-week sprints with flexibility on length based on immediate functionality concerns.
• Performed weekly portfolio review with senior management and provided updates to stakeholders.

Confidential, San Francisco, CA

Project Manager / Business Analyst

Responsibilities:

• PeopleSoft AppConnect, and Confidential WebSphere to publish and consume XML files between software applications.
• Managed and developed detailed project plans and schedules for software development.
• Defined project scope and objectives, developed detailed work plans, schedules, project estimates, resource plans, and status reports.
• Conducted project meetings and was responsible for project tracking and analysis.
• Provided technical and analytical guidance to project team.
• Communicated with end-users to provide timely and accurate information and status updates.

Confidential, San Francisco, CA

Director Software Development

Responsibilities:

• Developed Service Oriented Architecture, API, and J2EE technologies into the main software product to integrate with Confidential, PeopleSoft and SAP.
• Led and managed remote and virtual team of software developers to deliver results through rapid iteration.
• Managed $3 million annual budget for the Product Integration Team.
• Created sales presentations to prospective clients and sales conferences.
• Developed project plans using MS Project; set scope; reviewed sizing and status of tasks to ensure timely delivery of all development deliverables (analysis, programming, testing).
• Coordinated multiple maintenance releases and major point releases of core application.
• Worked with clients and sales team to assess and deliver new products and feature requests.
• Monitored technology trends for new opportunities.
• Managed cross-functional and cross-departmental initiatives.

Project Manager

Confidential

Responsibilities:

• Created and executed project plans to meet changing needs and requirements.
• Identified resources needed and assigned individual responsibilities.
• Led cross functional teams of I.T. and business department resources and consultants.
• Managed day-to-day operational aspects of projects and scope.
• Managed project budget, analyzed profitability, revenue, margins, bill rates and utilization.