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Enterprise Agile Coach Resume

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Los Angeles, CA

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SUMMARY:

  • High - performing teams are my mission.
  • I have a proven record of success - particularly with Agile Transformation and technology.
  • I have been consistently promoted, with solid relationships and a reputation as a trusted and creative self-starter.
  • I am a long-time advocate for an Agile approach and frameworks such as Scrum, Kanban, and SAFe.
  • Certified Scrum Master, Kanban Coach, and SAFe 4 Agilist;
  • Served as an Agile Coach, Product Owner, Scrum Master, and Team Member on multiple teams;
  • Led Executive Teams, Project Management Offices (PMO), Operations, IT, QA, and Sales within last 10 years;
  • Built a tech startup into an Agile delivery factory and Crain’s Fast 50 company, adding $30mm in revenue;
  • Transformed 7 teams to Agile within the Aerospace Corporation;
  • Introduced an Agile approach to a $300mm testing provider;
  • Turned around a tech startup from a negative position to $5mm/ann. in predictable revenue; and
  • Delivered a $18mm program for PARCC.

EXPERTISE:

  • Technology
  • C-Suite
  • Team Building
  • Agile - SAFe, Scrum, Kanban
  • Project Management
  • Operations
  • Process Engineering
  • Coaching
  • Writing
  • Program Management
  • Product Ownership
  • Finance
  • Change & Risk Management
  • Marketing
  • Strategy
  • Sales / Client Services
  • Contracts
  • Negotiation

TECHNICAL SKILLS:

SYSTEMS AND APPLICATIONS: Scrum Tools, Kanban Tools, Jira (and Confluence and Portfolio) (Atlassian), NetSuite CRM, NetSuite OpenAir, Salesforce CRM, SAP, Office, Blackboard, Moodle, Canvas, EDI / EDIFACT, Basecamp, Adobe Creative Cloud, Office 365, Microsoft Teams, Central Desktop, Sharepoint, Basecamp, Content Management (Sitefinity, DotNetNuke, Drupal, WordPress), and others.

EXPERIENCE:

Confidential, Los Angeles, CA

Enterprise Agile Coach

Responsibilities:

  • Transformational consultant for the SAP, Java, Security, and other development teams at Aerospace
  • Designed and led a dozen Agile Foundations training events, six Agile Next Level events, and various workshops, alongside coaching, team design, and re-direction towards Agile standards and frameworks, including Scrum, Kanban, SAFe, and Scrum@Scale for 24 inter-dependent technical and business teams.
  • Established and coached the Scrum Master Guild and Product Owner Guild as Chief SM and PO;
  • Brought Kanban to the organization, which had been exclusively Scrum; and,
  • Aided Confidential ’s strategic objectives, leading to contracts for Agile services, $700K of additional work.

Confidential, Los Angeles, CA

Technical Program Manager / Agile Coach, Scrum Master

Responsibilities:

  • Established Story Map process, UX, BA, and Scrum Best Practices for first time at company;
  • Agile Enterprise Scrum coach for multiple non-project teams; and,
  • Contributed templates, standards, and concepts to inaugural PMO.

Confidential, Chicago, IL

Vice President, Program Manager, Agile Coach, Scrum Master

Responsibilities:

  • Agile development for large-scale testing platforms, websites, web applications, and mobile apps
  • Wide-ranging contributions, including transformation to Scrum, Kanban, CI/CD, some SAFe. Leadership for Sales, Project Management Office (PMO), and Quality Assurance.
  • Developed and implemented key strategies and processes to enhance efficiency and revenue generation. Maintained accountability for recruiting and hiring high-performing team members and conducted focused training programs to maximize performance. Oversaw major engagements, serving as Program Manager, Agile Coach, and/or Scrum Master.
  • Built PMO and QA Teams from scratch;
  • Successfully transformed from Waterfall to Agile Scrum and Kanban;
  • Led dozens of teams as Senior Scrum Master and/or Project Manager;
  • Provided leadership through 10x growth, including office relocation, 4x staff increase, and re-definition of products and services;
  • Led selection and cutover to NetSuite CRM, AWS, Data.com, OpenAir, Quosal, JIRA, and Confluence; and,
  • Founded Solutions team, including Sales and Solutions Engineering.

Confidential, Chicago, IL

Vice President, Project Delivery

Responsibilities:

  • Independently built and implemented company project capabilities, including innovative communication tools, signoff procedures, requirements gathering, quality testing, technology infrastructure, and process improvements.
  • Significantly increased project profitability from -2% at time of hire to over 35% through effective leadership and process implementation;
  • Increased overall velocity, reducing project turnaround time from an average of 9 months to 3 months;
  • Enhanced generation of revenue from $1.1mm to $2.8mm within 12 months, and up to $3.3mm within 36 months; and,
  • Played a vital role in preventing imminent bankruptcy and protecting profitability through the 2009-2010 U.S. economic downturn.

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