SUMMARY

• Dynamic, Influential change agent and leader with enthusiasm for success sought after for proven results in transformation organizations, leadership, and cultures to achieve breakthrough results. Raises the bar in discovering the essence of high - impact challenges; incorporate deliberate objectives and metrics into holistic strategies while adopting the best mythologies to achieve transformation results.
• Reporting to the CIO, SAP HANA, Architects digital, IOT, SAP ECC, e-commerce-commerce, SAP Central Finance and mobile solutions to increase customer service providing and facilitate digital transformations, Services as a business relationship manager to encourage adoption of digital develops a new process to propel the business forward while supporting the fiscal need of the business.
• Highly skilled and accomplished Information Technology Global Sr Manager/solution architect with project management expertise on large scale, ERP & Non-ERP initiatives, leading IT transformation projects, Digital transformation projects, directing onshore and off-shore teams, and managing teams of over 20 people. Extensive Business Systems Design and Management Experience, Manufacturing, Engineering Background, Professional training and experience with process reengineering and continuous improvement techniques.

TECHNICAL SKILLS

• SAP Techno-Functional; SAP HANA, ABAP, SAP-SD, SAP-MM, PP, WM, FICO, PM/SM Process Knowledge; EDI/ALE; BI; IDOC’s
• BW, BOBJ; Solution Manager; Archiving; SAP ECC6.0 Upgrade; Enhancements; Support; Developed Tools for SAP
• Building agile IT organizations that drive tangible business results (growth, margin expansion, customer satisfaction)
• Partnering with product teams to develop/enhance differentiated customer experiences
• Migrating legacy IT solutions to more flexible cloud solutions
• Driving down IT costs to free up capacity for innovation leveraging Industry 4.0 framework
• Leading large-scale business process (ERP, CRM, Digital & Omni Channel) optimization initiatives
• Acquisitions, Divestitures, Carve-Outs & Running professional services organizations

PROFESSIONAL EXPERIENCE

Confidential

Senior IT Manager

Responsibilities:

• Innovation & Modern Technology Adoption
• Set up the technical direction and drive/demand engineering excellence across the team.
• Direct a global team with responsibility for IT costs, new technology rollouts for topline & bottom-line growth,
• Implemented Machine Learning & AI based technological solutions leveraging Industry 4.0 framework supporting manufacturing & retail operations.
• Successfully Migrated the SAP Hana central Finance
• Provide technical leadership, driving and performing best engineering practices to initiate, plan, and execute large-scale, cross-functional, and company-wise critical programs
• Communicate clearly, effectively, persuasively with technology & business stakeholders
• Architect, build, and maintain a scalable data production and delivery pipeline built for speed, accuracy, and consistency that will scale as our needs and those of our users grow.
• Support, evolve and lead the innovation in our scalable big data and advanced analytics platform, framework, running on AWS cloud infrastructure.
• Architected & Implemented B2B, B2C leveraging Sitecore.
• Technical partner for SBD Data Scientists, Data Analysts, IT and Business Partners.
• Work with multiple teams - including our Data Science & Engineering, Data Integration teams, Data Application Owners, Data Governance - to efficiently source SBD’s proprietary datasets in the creation of advanced analytic insights and statistical models.
• Translated the requirements to development plans and effectively execute on goals.
• Estimated the High-Level Project cost estimates and time lines.
• Guided Independent Contributor engineers, providing leadership and a steadying hand.
• Helped our Data Scientists and Analytics push their machine learning and statistical models to supported production platforms with the necessary capabilities for monitoring, securing and scaling those solutions.
• Leadership - Lead from the front, balancing delegation with doing
• Implemented the SAP & Industry best practices to reduce number manual steps and automated the Order entry and improved the customer Satisfaction.
• Managed the B2B competency and redesigned the B2B application with SAP integration.
• Drive for Execution - Be accountable for strong individual and team performance
• Partnership with BCG - Build trust and strong partnerships through your own and team’s actions
• Growth and Development - Know or learn what is needed to deliver results and successfully compete
• Managed the development of training strategy, training material development, and training delivery for all users.
• Demonstrate the SAP standard best practices to stakeholders and Business owners.
• Knowledge and hands-on experience with Big Data platforms and software like Hadoop, Apache Spark, Cassandra, HBase, HDFS, Map-Reduce, Hive, PIG, MongoDB, Sqoop, Storm
• Led and grow the big data and advanced analytics engineering team. Leverage your deep knowledge and experience providing technical leadership to the team, take ideas from zero to completion, and build the bridge between raw data and advanced analytics insights or statistical models.

Confidential, Tolland, CT

Senior IT Manager

Responsibilities:

• Managed the Business analyst assign the projects, track the deliverables, Identify, track, and manage proactive metrics to ensure ongoing stability of the SAP platforms
• Successfully migrated the SAP Hana Projects and improved the Business Process. partnerships with business units.
• Developed the long and short-term strategic plans encompassing IT transformation projects in North America, Europe and Asia Pacific with a 3-5 years’ road-map with complete alignment with business development/ revenue growth strategy.
• Migrated to SAP S4 Hana all Modules and saved the Support cost.
• Reduced the Hosting costs to 1 Million from 1.3 Million and Implemented the cloud-based License generation with Gemalto
• Led the Financial consolidation project with SAP BW with Host Analysts.
• Managed the Service, Supply chain, Sales, finance KPI’S with Dashboards in QlikView and BOBJ
• Review the Solution Architecture and approve the designs.
• Provided Customer Leadership and act as Executive Leader with the Customers Leadership, Sponsors, Steering Committees.
• Worked closely with the Sales and Customer Success Leadership teams to continuously improve customer reference-ability and engagement across the organization
• Collaborated with consulting leadership to ensure efficient coverage of the professional services demands and achievement of performance.

Confidential, Santa Clara, CA

Senior IT Manager -SAP SD/SM

Responsibilities:

• Collaborated with clients to uncover business requirements, conceptualize scalable architectures and implement solutions.
• Consulted on security, performance measurement and hardware utilization to achieve top-tier service-level performance.
• Implemented the SAP Sale and Distribution with service business end to end process.
• Solution Designing, writing functional specifications, user trainings and preparing user manuals
• Managing the offshore and onsite team, Prepare the Effort estimation, cost estimation.
• Participated in Multiple Projects Contributes to the development of new techniques and plans within area of expertise
• In-depth understanding of Applied materials goals, customer requirements and knowledge of competitor practice
• Manages projects from offshore and onsite model, Lead the 40 consultants both Onsite and offshore consultants
• Designed the Auto creation of equipment creation interface program, Function allocation creation interface programs.
• Designed the Different revenue recognition models with service contracts, service portal for FSE’s
• Develop the solution, provide end user training, Working Closely with Trade Team and resolving their issue quickly to avoid the shipment delays.
• Lead for all Field Service Management related programs supporting after-sales market growth.
• Responsible for Service Management strategy planning and roadmap for Semiconductor, Solar and Display equipment business units.
• Manage a team of Functional Analysts and Service Support resources in the US and in India.

Confidential

SAP SD/CS/LE Consultant

Responsibilities:

• Troubleshooting the problem faced in the production environment after Go-live.
• Solved End Users problem involving areas like Pricing, Master Data, Delivery, billing and Transportation, variant configuration
• Giving function specification to ABAP Consultants.
• Configured the Batch management, Developed the Warehouse management, Variant configuration, configured LIS/SIS reports
• Uploading master data, modifying master data through LSMW, SAP Quick test professionals
• Resolved Service contracts, repair and return related issues
• Service contracts and millstone and periodic billing, resource related billing, warranties
• Resolved issues relating to resource related billing
• Resource scheduling
• Configured entire pricing, Variant configuration and transportation
• Configured variant configuration MTO and ETO scenario
• Configured the characteristics and Class, developed the object dependences
• Configured the Precondition, selection condition, procedure and action object dependences
• Configured the multi-level BOM and Super BOM
• Apart from SD, managing the team handling team and client
• LSMW and SAP Quick test professional
• Knowledge on SAP Queries

Confidential

Manager - SAP Applications

Responsibilities:

• Involved in all phases of implementation like project preparation, business blueprint, realization, go-live preparation and finally go-live and support. Overall solution designed for order management and customer service of direct the technical designs of applications, developed the enterprise structure in sales process and assignment of organizational data, customization of master data for customer and material master.
• Configured the order types, item categories and schedule line categories that control the sales, delivery and billing processes.
• Configured packing and returnable packing.
• Configured serial numbers, repairs, and returns process, Configured service contracts, resource related billing, Periodic Contract Billing, Configured the Configurable profile, Configured technical objects, Configured the DIP profile Configured material listing and exclusion, free goods, Configured the different service order process with different scenarios
• Configured the DIP profiles, return and repair process, Configured the resource related billing
• Configured the notification types and service order type, Configured value contracts and warranties
• Configured the backorder Processing (BOP), Rules based ATP (RBATP), Product Substitution, Location Substitution, Knowledge of all aspects of Integration of Master Data and Transactional Data, Dynamic Availability Checking based on ATP (available to promise), Product Allocations & CIF monitoring.’
• Configured the procurement of stock materials, consumable materials, and services
• Configured the planning of procurement proposals using consumption based planning using reorder point planning in particular
• Managing sources of supply and source determination
• Release procedures in procurement, Goods Receipt, Goods Issues, Transfer postings
• Created a new batch split quantity for quantity conversion and configured dynamic rounding profile to avoid rounding errors in Sales Documents.