SUMMARY

• A dynamic professional with 12 years of experience in Product Management, Pre/Post Sales, Customer success engagements, Consulting, Cloud Architecture new/existing infrastructure, Solution Designing, delivering solutions in areas of public/private/hybrid cloud. Requirement Gathering, Implementation of Enterprise Management, CI/CD Build & Release Pipeline, RFPs, RFIs and POCs.
• Expertise in new enterprise automation systems and streamlining and improving existing configurations/ infrastructure on cloud.
• Proficient in Application Development Solution Design, Application migration (monolithic & micro services).
• Excellent technical, communication, leadership, customer, team handling and documentation skills.
• Have good business analysis, technical and problem - solving skills with out-of-the-box thinking.
• Highly motivated, dedicated and creative personality

TECHNICAL SKILLS

• DevOps Tools & Technologies, Git, GitHub, Ant, Maven, Jenkins, Chef, Puppet, Ansible
• Spinnaker, Data Dog, ELK, Agile, APIs, MS Azure, AWS, GCP, Open Shift, Pivotal Cloud Foundry (PCF)
• Concourse, Kubernetes, Docker, New Relic, Artifactory tools, Scripting, Robotic Automation Process (RPA)
• Deep Learning, BMC Atrium Orchestrator, BMC Bladelogic Server Automation, HP Operation Orchestrator

PROFESSIONAL EXPERIENCE

Confidential

Product Manager

Tools: /Tech: Chef, Puppet, Ansible, Git, GitHub, Jenkins, Docker, Agile, Linux, Windows, MS Azure, AWS, GCP, Pivotal Cloud Foundry, BOSH, RPA, Kubernetes, Docker, PKS, AKS, EKS, New Relic, Concourse, Deep Learning, OpenStack, Open Shift, ELK, Perl, Python, YAML

Responsibilities:

• Customer facing experience in a global or regional architect design role including presales (bids), hands on technical experience, cost model and contract expertise
• Experience working on large strategic customer accounts as a technical architect and trusted advisor on solutions
• Redesign, Re-Engineering and fine-tune the deployment, monitoring and upgrade for MicroServices systems in the area of multi-cloud
• Have taken the initiative on producing new content including design documents, proposals and presales slide materials
• Delivered presentations to customers at a senior level in a meeting or boardroom scenario
• Strong understanding of cloud and digital concepts with an interest in market trends
• Responsible for actively driving and managing the pre sales process with direct and channel customers.
• Responsible to articulate the company’s technology & various Cloud tools, applications and product portfolio, positioning to both business and technical users.
• Primarily engaged in a presales technical consultancy role to provide technical assistance and guidance during the pre-sales process by identifying customers technical and business requirements, prior to designing a solution, consulting with technical teams about capabilities, and supporting business sales teams, account managers and partners on proposal activities.
• Regular meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information collated prior to producing a solution. Have provided technical solutions in a professional manner and to agreed timeframes.
• Created and confidently deliver technical presentations internally and externally. Deliver training on solutions and provide product support to channel partners and internal stakeholders. Create internal design configuration documentation including network diagrams with technical explanations.
• Working with Product Management to feedback on issues with current products and provide input around new products. Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities Perform technical development for bespoke solutions as part of a design and development frame work.
• Responsible to understand business drivers and risks involved to the customer and to technical solutions to the customer with professionalism and enthusiasm. Provide accurate and timely management information, to include - activity reports, bid reviews, project forecasts, KPI’s
• Adhere to the Company’s Quality, Security, and Business Processes
• Structure and produce compelling sales proposals/commercial and technical documentation outlining the cost savings and business benefits to clients.
• Experience in running a bid team, where relevant Interface with the implementation / project team, articulating customer requirement, to ensure smooth transition from Sale to Delivery.
• Ensured, successful architecture and deployment of enterprise grade PaaS solutions using Pivotal Cloud Foundry (PCF) on AWS, Azure & GCP and integration with services.
• Managing Continuous cloud deployment and configurations. Performed continuous deployment on agile development environment.
• Focus on client requirements and provide a best solution to client/customers based on infrastructure and applications available

Confidential

Senior Cloud Analyst

Responsibilities:

• Implementation & Integration of HP OO & DevOps tools with third party tools
• Automated the daily jobs and manual tasks for different services
• Handled multiple clients for project execution and attending daily/weekly status call with customers
• Development of scripts, batch scripts, macros, portal for service improvement
• Prepared documents for service improvement and service processes.
• Installation of HP OO studio and Central. Creation of automated build and release pipelines
• Deployment of cluster server, load balancer, Java, RESTAPI Creation & Configuration/Integration
• Ensuring Customer satisfaction with value add services & suggesting new initiative to the customers.
• Dealing with customers in various verticals
• Facilitated process workshops that involve eliciting process requirements and liaising with users
• Provide forthright mentorship formal staff training and technical assistance to partners and regional country staff on program objectives and procedures

Confidential

Senior Analyst

Responsibilities:

• Implementation, development, administration and support for BMC AO, BBSA, BBNA, MS System Center 2012, Remedy ITSM, DevOps Tools
• Optimizing support activities to ensure the project deadlines
• Provide Solution design and Feasibility Analysis on new requirements
• Provided efforts and cost estimations on new requirements
• Train and mentor the team on Operation Support System/Business Support System, Service Assurance and Continuous Service Improvement
• Have created internal workflow automations and managing release migration activities
• Application maintenance, new workflow creation, enhancements/bug fixing for various solutions and modules
• Created jobs and executed in BBSA, run book automation in AO, created reports in BMC remedy, enabling monitoring in BPPM. Created custom reports and templates in BDSSA
• Patch deployment automation in Bladelogic server automation for windows, Unix, AIX servers and post provisioning patch deployment
• Jobs creations, end to end flow development in AO, BBSA, BBNA and MS SCOrch
• End to end virtual machine lifecycle management using BMC tools, which includes VM provisioning, Compliance, Patching, nsh scripting and reporting.
• BAO run books development. Integration with BMC tools, third party tools using REST and SOAP web services
• Worked as a release coordinator & CAB member for new release activities (code backup, code migration, code testing and bug fixing).

Confidential

ESM Tools Engineer/Tools Implementer

Responsibilities:

• Installation of base products - BAC, OMW, NNM, PI with remote database.
• HTTPS Agent installation/upgradation on 500 + servers ranging from workgroup systems to domain systems with different set of configurations and OS level.
• Managing & monitoring applications from BAC
• Outage configuration for planned, unplanned and scheduled outage for all nodes
• Create scripts using Vugen.
• SLM, SAM, Sitescope configuration with BAC
• Configure reporting through HP Reporter in OMW. Node Addition/Deletion in OVPI/OMU/OMW
• Template creation and modification in OVPI/BAC
• Configure administrators and users for BAC/OVPI/OMU/OMW
• BPM installation on target system and monitor trancations from them
• Manage server/network devices reports in OVPI
• Licensing of OMW and agents. Troubleshooting issues related to BAC & OVPI
• Use of VBScript and shell script for creation of policies and templates.
• Outage configuration for planned, unplanned and scheduled outage for all nodes
• Configure message forwarding from OMW to OMU for all set of messages coming in OMW