SUMMARY

• Result oriented and accomplished Project Manager with over 25 plus years of experience managing multiple high - profile healthcare IT ambulatory and inpatient projects across the US
• Extensive knowledge and experience in HealthCare, Clinicals, Financials, Application and System development in Mainframe, Client-Server and E-Commerce areas
• Skilled in leading and managing all phases of the business and system development life cycle to include, change management, business analysis, requirement definition (both functional and technical), design, development, testing, creating, monitoring and maintaining project plans.

AREAS OF EXPERTISE

• Project and Program Management
• Requirements gathering
• Risk Management & Mitigation
• PMBOK Methodology, Cerner Method M Methodology
• Vendor Systems - Health Care and Financials /Revenue Cycle
• ARRA Meaningful Use
• HIE - Health Information Exchange
• ICD-10
• Niku Workbench - CA Clarity.

PROFESSIONAL EXPERIENCE

Confidential

Cerner Consultant

Responsibilities:

• Worked to help client through cleanup of Cerner Practice Management with charge master, CDM, billing, scheduling and created new reports using Cerner DA2.
• Worked with clinical team to troubleshoot all service requests and help with training of staff on Cerner FirstNet and the use of Powerchart.
• Perform assessments on post live clients created and implement Work Items performed daily revenue analysis to determine problems with cost centers and troubleshoot issues found and audit client departments for lost revenue.
• Work with Pharmacy on Rx Station set up and workflow.
• Evaluate current process while collaborating with business partners and SME (subject matter experts) in Registration, scheduling, billing and patient lists.

Confidential

Cerner Consultant

Responsibilities:

• Completed a gap analysis and layout of initial implementation and corrected workflows and design of Revenue Cycle for Cerner Millennium platform. Assess staffing and optimization of current systems. Work with ICD-10 codes and cross walks.
• Worked with third party vendors and infrastructure team to design physician practices for system go live. Work with claims management, Cash Posting, GL, Charge Master Tables, codes and Third Party Vendors ( Experian, Rev Spring ). Working with 835 claim audits, charge recovery and physician billing. Cerner Patient Accounting. Work with build and design and service request tickets. Meet goals and milestones work with hospital medical senior staff.
• Work with C- level staff and report to directors on overall health and status of project. Work and manage Cerner staff or daily, weekly and monthly status and travel.
• Communicated status to C level management and steering committee members, governance committee, Scope and Risk Management.
• Assist and lead process of workflow processes around Cerner (CPM) model current state and future state create design and assist with build and set up scripts and tasks for all I.T. events.

Confidential

Senior Cerner Consultant

Responsibilities:

• Managed the implementation of Cerner Community Works and post go-live Service Requests within the Financial system. Perform Optimizations of current/future state of systems.
• Worked with transition from ICD 9 to ICD-10 and cross walks with Snowmed.
• Work with the development of Cloud Delivery Platform and Development Platforms.
• Completed a gap analysis and layout of initial implementation and corrected workflows and design of Revenue Cycle for Cerner community works.
• Worked with design of workflows from current state to future state
• Communicated status to C level management and steering committee members, governance committee, Scope and Risk Management Patient Accounting.
• Engaged with interface team on setting up the needed interfaces and testing all functionality and manage vendors scheduling and resource management.
• Worked closely with project managers, Cerner team, CFO and Billing/Registration director on the scope of departmental needs and functionality within the complete Revenue Cycle process.
• Coordinate and manage A/R with clinical, HIMS, Patient Accounts, and Controllers office to address and discrepancies of system and find resolution to keep the A/R within a functional and productive level within scope. Worked with design and build within the registration and scheduling modules.

Confidential

Senior Cerner Project Consultant

Responsibilities:

• Responsible for the successful implementation of Cerner revenue cycle applications including Charge Services, Patient Accounting (ProFit), HIM, & Clinical Reporting at 5 hospitals. Worked with Soft Lab and Cerner Maternity, Lab implementations.
• Managed the cloud infrastructure with the development of population health and millennium plus
• Manage metric-based dashboards and status reports that identify risk areas in advance to enable sufficient time for mitigation, issue escalations, and milestone planning.
• Oversee the development and execution of unit and system testing activities as well as educational planning for revenue cycle solution departments.
• Manage the configuration of PowerChart & PowerChart Maternity for order processing, patient monitoring, physician documentation, nursing documentation, medication reconciliation, discharge process and tracking boards.

Confidential

Senior Project Consultant

Responsibilities:

• Managed the Soarian / Financial Revenue Cycle environment workflow design to Cerner Millennium. Work and map out chargemaster files.
• Completed gap analysis and layout of initial implementation of Cerner and map HL7 interfaces manager actuals, costs and risks for the project.
• Worked with design of Revenue Cycle, Patient Accounting and Registration workflow from current state to future state
• Recognized inconsistencies in the clinical data and initiate resolution for data issues and reporting within the Cardiology and Oncology areas
• Communicated status to C level management and steering committee members, governance committee, Scope and Risk Management
• Engaged with interface team on setting up the needed interfaces and testing all functionality and manage vendors scheduling and resource management.
• Identified issues, gaps, develop schedules Plan, schedule, and test, and coordinate Soarian installation, upgrades, patches to Prod, and Non-Prod Environments as well facility set up infrastructure, servers, communications and printers.
• Worked with compliance with ARRA Meaningful Use 2 and assessing current state work flows and providing recommendations on optimizing those work flows within Cerner ambulatory.
• Work with Cerner Registration/Scheduling, Patient Accounting, Charge Services, Core Systems, and Financial Reporting teams to ensure that the validation of daily and monthly reports.
• Lead weekly client calls to discuss training topics, workflow topics and build questions.
• Design workflows to ensure Meaningful Use attestations are achieved.
• Created process models, specifications, diagrams, and charts to define future state build.
• Manage the configuration of PowerChart & PowerChart Maternity for order processing, patient monitoring, physician documentation, nursing documentation, medication reconciliation, discharge process and tracking boards.

Confidential

Project Manager

Responsibilities:

• Managed the assessment phase of several hospital departments in the ICD-9 to ICD-10 implementation and created work flows of current state and future state
• Built current state to future state documentation in each area and work with Subject Matter Experts
• Identified pain points and chart the mapping within Revenue Cycle area.
• Worked with assessments on testing and training of each area
• Reached out to all Vendors, Payers and Clearinghouses on testing scenarios and provide test data to start the mapping process and infrastructure.
• Coordinated with the technical team on cross walk methodology
• Helped hospital prepare for new ICD- 10 codes
• Analyzed project needs and determine resources needed to meet objectives for ICD-10 compliance
• Work and manage with datacenter consolidation for one location to another.
• Managed the Cerner Millennium Physician Practice implementation around Proven Care, Oncology PowerChart and Lab models and Cerner HealtheIntent platforms (Cerner Population Health analytics)
• Worked with Cerner nCode, ePrescribe for group practices in an Ambulatory setting
• Engaged interface team on setting up the needed interfaces and testing all functionality
• Identified issues, gaps, develop schedules Plan, schedule, and test, and coordinate
• Analyzed accounts to ensure accurate patient accounting billing data and provides necessary follow up to assure effective collection
• Adoption coaching to assist physicians and clinical staff with transition to Cerner's EMR system as well as customizing workflows for improved productivity. coaching efforts with physicians to improve solution fluency as well as seamless adoption and support for physicians during transition period to Cerner solutions.
• Work with physicians and area departments with all Provider areas, including ED, Women’s Health, Surgery, Ambulatory, Acute Care, and Oncology.