SUMMARY

• Expertise in designing and driving enterprise software solutions like web based and mobile based applications in Healthcare, ECommerce and Pharma & Supply Chain Domains.
• Agile Certified Scrum Master (CSM), for over 8 years as Agile Practitioner, Scrum Master for total over 4 years of experience of project Management methodologies in various critical projects.
• Working in Scaled Agile Framework (SAFe) Framework with Lean team working (as per 4.5 principles and concepts will be applied for various process, programs that includes various Agile Release Trains. (ARTs)
• To provide coaching and hands on experience in various Agile Ceremonies in Sprint planning, Daily stand - up meeting, Sprint review and retrospective. Provide Training on Agile & Scrum, KANBAN, BDD and Test-Driven Development (TDD) to various team at project and client Teams.
• Work with the project team in Cloud platform (Salesforce) will ensure cloud solutions are designed for successful deployment in the cloud Servers.
• Working toward to achieve SAFe and Lean-Agile development is a significant at Team and program Level.
• Certified Scrum Master with extensive experience in Agile Methodology, Scrum processes, Sprint Planning, Story based Development and Project Management.
• Experienced in Software Development Life Cycle SDLC including Agile, RUP and Waterfall through implementation and testing.
• Experienced in keeping team motivated and on track to achieve sprint goals, resolving bottle neck issues and impediments.
• Worked closely with Scrum Team to Motivate, inspire, improve abilities and productivity of the scrum team.
• Worked with Product owner On Artifacts like Product Backlog and Sprint Backlog to refine and organize ahead of the sprint.
• Experienced in Coordinating and managing code release by working in tandem with other teams.
• Experienced in XP (Extreme Programming) and FDD (Feature - driven development) of agile methods. Working experience in the PI planning’s (Program Increment).
• Experienced in implementation of Agile (Scrum & Kanban Frameworks), and extensively used Rally and Jira tools for project management for Sprints.
• Experienced in transition of team to Agile methodologies from waterfall model.
• Experienced in gathering the requirements, requirement analysis and mapping them to the project.
• Hands on experience in preparing the user stories / use cases as per the requirements and helping the team to understand stories.
• Proficient in Functional testing, Integration testing, GUI testing, Regression testing, Mobile testing, SOAP UI testing, UAT, Web Services testing on client/server as well as web-based applications.
• Having excellent knowledge on the Claims adjudication process, Subscribers, Providers and Payers within the Health insurance domain.
• Experienced in using HP - ALM (QC), Jira, TFS and Rally software in the projects.
• Strong knowledge and experience on HIPAA 5010, SOAP UI Web Services Testing, Rest Client Services Testing, Java Application testing, Smoke testing, End to End Testing, Web Application Testing, Mobile testing.
• Have excellent intellectual, interpersonal, technical and communication skills.
• Ability to interact and communicate with personnel from technical to high level executive management.
• Ability to learn and adopt new advancements in software environment of any domain.

TECHNICAL SKILLS

• JIRA with Confluence, RALLY, Team Foundation Server (TFS), HP ALM Planitpoker.com, Planningpoker.com
• Idealboardz, Realtimeboard, Retro Board (MS Teams)
• Oracle, IBM- DB2 and other network Databases. Naz
• HP-ALM, IBM Rational Clear Quest
• ServiceNow, ITSM
• SQL
• Windows, UNIX, Sun Solaris and Linux platforms.
• TOAD, ALM, Putty and Various IBM tools, GIT, GITHUB and Jenkins MS-Office, SharePoint

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

• Involved in development projects of CRD, Clinical licensure, Member search, Provider search and HIE applications.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings with the offshore and onshore development teams.
• Worked with the Product Owner to ensure that the Product Backlog is prioritized, groomed and kept up-to-date in planning pen of JIRA.
• Conducted Pre-grooming sessions with product owner and Business Analyst to flesh out user stories with the necessary attributes including Acceptance Criteria, Definition of Done etc.
• Conducted Huddles / Standups with three scrum teams which are distributed across the globe to track the activities of team members.
• Actively monitored the team interactions and set up conflict resolution meetings (as needed).
• Represented team in Scrum of Scrums for globally distributed teams.
• Conducted Retro Spective Meetings at the end of each sprint and captured the actions items and track the items accordingly.
• Reported to client Platform manager regarding the productivity and quality of the product.
• Conducted Montlhy connect with the Product Owners and Stake holders to review the team performance and set goals for the upcomming sprints.
• GatheredSprint Capacity Planning, Scrum Metrics (Lines of Code, Burn Down/Up, Velocity, Cummulative Flow diagram, Control Chart, Epic and release Burndown chart, lead time, Cycle time, Code Coverage, Escaped defects, )for planning upcomming sprints and to review the previous sprints team performance.

Environment: / Technology: Java, Angular JS, Testing Tools HL-ALM, ORACLE Database and Various downstream partners involves in mainframes, API and Tools for Agile project management tools: JIRA, Confluence and MS Office, Sharepoint, Azuredevops, GIT-HUB.

Confidential

Scrum Master

Responsibilities:

• Involved in implementation of Confidential internal applications called Global Contracting Lifecycle application (Salesforce), DESC and DRMS for users.
• Responsible for implementation of GCLM & Pipeline applications which are developed on Salesforce.
• Created Mockups using Balsamiq tool to visual the changes in exsiting screens or new screens.
• Worked with the Product Owner to ensure that the Product Backlog is prioritized, refined and kept up-to-date.
• Ensure all the PBIs have satisfying 3 W’s and Acceptance criteria.
• Facilitated Scrum Ceremonies including Backlog Refinement, Sprint Planning, Daily Stand-up, Sprint Review and Sprint Retrospective meetings.
• Participated in PI Planning, Identification of dependencies and Risks
• Participated in scrum of scrums andraising all issues, dependencies and risks.
• Prepared & present the delivery report which talk about status of each and every PBIs, Impediments, Risk, dependencies, velocity, burn down, burn up, PBI readiness for next Sprint.
• Raising all issues at Tribe level and make sure that all the issues resolved on time.
• Conducting training at team level based on the need.
• Tracking all deliverables at Sprint & Release level in TFS.

Environment: /Technology: Salesforce, ServiceNow, Java, Apptus, ORACLE, Balsamiq, DB2, RALLY,HTML5, Javascript, Angular JS,Python, SQL Server, Oracle, Azure Devops, Solarwinds, ANT, GIT HUB.

Confidential, Dublin, OH

Scrum Master

Responsibilities:

• Developed Training Material and Processes suitable for EDI platform team.
• Responsible for Agile coaching & Mentoring the project team.
• Responsible for Agile project execution, monitor and guide the project ceremonies and bring process improvements
• Implemented AGILE process in the project as an initiative.
• Responsible for changing the team’s culture from waterfall to Agile.
• Used scrum artifacts/metrics as Burndown chart, Agile velocity, Lead time, Cycle time.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings with the offshore and onshore development teams.
• Involved in creating custom Dashboards for home page and gave accessibility to dashboards for authorized team members.
• Involved in trouble shooting of EG (Enterprise Gateway) & AI (Application Integrator) session bypasses and failures in GXS while translating the file in production.
• Used Service Now for the Incident management, Enhancement process, Defects and Change controls procedures per Confidential standards.
• Interacted with the development team on resolving reported issues and various other technical Prod/Non-Prod issues.
• Retrieved reports from the Service Now to analyze the team metrics using dashboards.
• Supported the Program Manager in balancing project goals and business needs.
• Prioritized customer requirements and maintained continuous improvement through customer feedback.
• Proactively identified and implemented service improvements in operational delivery processes.
• Involved in Mock cutover activities and Go-Live activities (PMOD) to ensure the quality and implementation of the Project.
• Involved in migration of backend system (Distrack) to SAP, involved in gathering the requirements and mapping of the existing databases and data conversions to SAP.
• Involved in Build to Run Knowledge transition workshops and documented the training materials required for the business and clients.

Environment: /Technology: Scrum/Agile, JIRA, RESTful web services, MS project, HP ALM, EDI Transactions (832/850/855/856/810/180/820 ), Service Now, GXS (EG & AI), WebMethods, AXWAY, VAPS, NAS, Oracle, SQL, MS VISIO, MS Office, SharePoint, WINDOWS.

Confidential

Sr. Business Analyst

Responsibilities:

• Gathered Business requirements. Interacted with the End users, Designers, Developers and Project Manager to get a better understanding of the Business Processes.
• Worked according to the activities/roles laid down in each phase of software development life cycle using agile methodology.
• Served as a liaison between the Business and Ecommerce development team. Enhanced communication lines between executives, managers, and peers.
• Involved in developing solutions for Customer onboarding and EDI setup for transactions like (270/271, 267, 269, 272 and 273) per Business needs.
• As a scrum master involved in migration of the HIPAA 4010 to HIPAA 5010 versions.
• Establish metrics and tools to achieve predictability and high quality of software in a fast paced, challenging, and creative environment.
• Review the project and identify gaps and area of improvement.
• Facilitating all Scrum ceremonies and running interventions to coach and guide
• Coaching and mentoring other scrum masters, individuals and teams.
• Facilitator: Facilitate the team with the knowledge so that team can start the project.
• Helped in preparing the overall planning of the project.
• Make sure that team is following agile processes in each sprint at user story level as per the Definition of Done (DoD).
• Helped team to answer all the questions on the agile process during the project execution.
• Identify project risks and raise them proactively.
• Mentor: Focusing on people and Continuous Improvement all the time; provide team a platform for improvement not only during the retro but all the time.
• Created a safe environment for healthy conflict and meaningful collaboration.
• Identify process issues and improve them.
• Helped team on estimation of the user stories and worked with team in all cerimonies like preplanning, planning, daily scrum, Review & Retrospectives.

Environment: /Technology: AGILE/SCRUM, MS Outlook, JIRA, MS Visio, EDI (270/271, 267, 269, 272 and 273), MS Office, Sharepoint,Windows XP, Java, XML, Web Services, PERFECTO Mobile, Facets, SQL (TOAD), Rational Requisite Pro, UML, Load Runner, Quality Center.

Confidential, Philadelphia, US

Business Analyst

Responsibilities:

• Involved in HIPAA 5010 migration project which includes new claim processing systems IBC for HIPAA 5010 EDI transactions.
• Worked closely with Product Owner, Stake holders and Cross functional teams.
• Conducted Scrum Ceremonies like Sprint Planning,Daily Stand - Up, Sprint Retrospectives and Review meetings, Release planning and demos.
• Helped the team maintain SCRUM artifacts like product backlog, sprint backlog and burndown metrics, velocity and backlog tracking.
• Assisted product owners with release planning, product backlog and product refinement.
• Responsible for all aspects of Claim Center enhancements in ServiceNow to support of the rganization's need to use the current Claims Management System to drive improved efficiency and effectiveness in all aspects of claims adjudication.
• Involved in the evaluation of feasibility of the system design and requirements.
• Prepared test plans with detailed test steps, involved in testing and defect tracking.

Environment: /Technology: UML, SDLC, Agile/SCRUM, JIRA, MS Office, BPMN, FACETS, MS Visio, ERWIN, Enterprise Architect, SQL/Oracle 10g, XML, SharePoint, Java, J2EE, Web Services, XML, XSD, HTML5, CSS3, Java Script.