Technical Marketing Manager Resume

Summary:

20 years experience in technical publications, as documentation manager/production coordinator and writer.
More than 15 years of working experience with FrameMaker, creating the FrameMaker template files, wrote major sections of the documentation, supervised three technical writers, and worked with American engineers.
More than 20 years experience programming in SAS. Programmed all the analyses for the above companies in SAS. Programmed ancillary databases to store and manage the data.
Over 15 years of working experience HTML in creating online help and/or websites.
20 years of experience working in a production environment for a technical publications department.
15 years of working experience with templates, involved in creating all the templates, wrote or edited the content, and managed the releases of each version of the documentation set.
Experience with XML-based publications systems.
Experience working in a mature technical publications organization with established processes and collaborative projects.
Wrote, edited, and managed the entire documentation set for a major software vendor. All of the materials were authored in FrameMaker.
Created numerous example applications and wrote documentation (more than 2,000 pages) for the integrated development environment.
Supervised the production the technical documentation and was the primary author for the ACIUS Quick Start tutorial, Users Guide, and the Design Reference.

Skills:
FrameMaker: Technical writer, documentation manager, and production coordinator.
Statistical Software: Emphasis on SAS, SPSS, BMDP, and Fortran
Internet: HTML5, CSS3, MediaWiki, Drupal, and HTML/code editors.
Misc: MS Office, BBedit, Espresso, BBedit, 4th Dimension, and Real Studio.

Experience:

1996 to 2012
Confidential
Documentation Manager

Reported to company founder and CEO
Wrote, edited, and managed the entire documentation set. All of the materials were authored
in FrameMaker
Created all the templates, wrote or edited the content, and managed the releases of each
version of the documentation set
Created numerous example applications and wrote documentation (more than 2,000 pages)
for the integrated development environment
Authored or edited extensive classroom training materials and wrote example projects on all
types of applications

1995 to 1995
Confidential
Documentation Manager

Reported to CEO as subcontractor to Carson Group
Programmed database publishing project that produced product listings of firms for investors
Designed and implemented very complex and dense multi-column template that summarized
the information concisely on one page per firm
Programmed the data extraction and traveled to New York to aid in final production

1994 to 1995
Confidential
Documentation Manager

Reported to Zimmer project director
Programmed complex database publishing project that produced highly automated 1,000
page product catalog
Designed complex template and programmed the data extraction
All the information resided in the corporate database and was published in an attractive and
up-to-date catalog from which Zimmer customers ordered

1992 to 1994
Confidential
Technical Marketing Manager

Reported to Vice President
Promoted dynamic publishing of structured documents in FrameMaker using database-driven
back-ends (a.k.a., database publishing)
This was the precursor to content management systems for the internet
Traveled to Europe several times to promote database publishing and train field
representatives
Created database publishing example projects and trained staff
Made high-level sales calls to corporate customers
Promoted the initial release of FrameMaker for Windows and Structured FrameMaker

1986 to 1992
Confidential
Documentation Manager
• Reported to US CEO and later to worldwide founder and CEO

Managed the documentation department
All the documentation was done in FrameMaker
Created the FrameMaker template files, wrote major sections of the documentation,
supervised three technical writers, and worked with American engineers
Supervised the production the technical documentation and was the primary author for the
Quickstart tutorial, Users Guide, and the Design Reference
Supervised or wrote documentation for ancillary support plug-in products

Education:
ABD, Behavioral Methodology,
M.A, Psychometrics and Applied Statistics,
A.B, Psychology

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