SUMMARY

• SPC Certified Enterprise Agile Coach, SAFe certified Release Train Engineer with experience in working with Agile/LEAN teams and transforming waterfall teams to Agile methodology, SAFe Experience, providing professional training and issuing Scaled Agile certifications.
• Have experience working as a Enterprise Agile Coach, Project Manager, Program Manager for Fortune 500 clients
• Global Experience - Having around 18+ years of IT experience
• Domain expertise: Retail, Healthcare / Health Insurance, Property and Casualty Insurance, Automobiles, Media and Communications, Government - Taxes and Wages, Banking and Finance, Travel and Hospitality, Energy and Utilities

TECHNICAL SKILLS

• Scrum, Kanban, Lean Process, Extreme Programming, Continuous Integration and Continuous Deployment (CI/CD), SAFe, Scrum Events, Capacity Planning,
• Delphi Estimation, Version one, CA Agile Central / Rally, JIRA, Confluence, Burn down charts,
• Ms- PowerPoint, Ms-Excel, PPM - Project Portfolio Management, Microsoft Project Plan Server 2013, Portfolio and Program Kanban.

PROFESSIONAL EXPERIENCE

Confidential

Enterprise Agile Coach

Responsibilities:

• Responsible for Coaching 40+ teams with the Agile best practices, Agile ceremonies
• Responsible for providing role based trainings, workshops and certifications
• Working with International teams across multiple countries
• Member of LACE contributing to the best practices for Confidential
• Implemented Kanban, Scrum, SAFe and Hybrid DoJo for teams and successfully delivering value and improved Work Life Home Life Balance
• Providing role-based coaching and training to the Release Train Engineer, Scrum Masters, Product Managers, Product Owners, Executives and issuing certificates
• Helping RTEs and Scrum Masters with Pre-PI Planning, PI Planning, PI System Demos, Inspect and Adapt Sessions
• Helping with the SAFe Transformation, formation of ARTs, facilitating PI Planning Demos
• Helping the LACE team with Agile Maturity Assessment for International Teams

Tools: Jira Enterprise Edition, Atlassian BigPicture, BigPicture Template Confluence, Organizer Plugin, Sharepoint, Wiki, Jira X-ray, BDD, Cucumber, GitLab, Microsoft Teams, Microsoft Streams, Zoom, Selenium, Microsoft Power Point, Microsoft Word, Microsoft Excel, Cisco Webex, Skype, Outlook 365, One Drive, Visual Studio Team Services (Azure DevOps).

Confidential

Enterprise Agile Coach

Responsibilities:

• Coaching teams, Executives, Product Owners, Managers and Scrum Masters on Agile Practices and how to use the agile tools like Rally / CA Agile Central Agile and JIRA. The IT Departments consists of 200 employees and many Application Teams. I also coach vendors outside this IT Department.
• Member of Lean Agile Center of Excellence (LACE), aligning the Portfolio LACE with the Agile Portfolio Management Office (APMO) at the organization level and collaborating with other coaches at all levels.
• Coaching on Portfolio Kanban Management, Business Value Stream Mapping, Investment Strategic Themes prioritization and governance.
• Developing the coaching playbook for the organization on the Lean and Agile Transformation.
• Creating Executive Dashboards and personalized dashboard for leadership using dynamic structures (automated Reporting), tracking using Portfolio Kanban and other tools and gadgets.
• Created my own Sprint and Capacity planning tools in Jira for various teams which enabled cost saving on buying the Jira plugin for this purpose.
• Providing training and coaching for new and existing Agile teams while they transition from Waterfall SDLC to Agile iterative incremental delivery. Transformed teams with 35 years of Waterfall experience to Agile methodology.
• Facilitating planning sessions at various levels, including strategic planning, road-map, release and sprint/iteration levels.
• Working with individual team/program to discover their needs, plan and deliver; while ensuring alignment with the organizational strategy.
• Driving continuous improvement to create high performing teams/program using various inspecting and adapting techniques. This includes adoption of Agile technical practices, innovation and experimentation that improves execution, skills cross-training, communication and concurrently building group skills, better predictability of delivery, improving productivity, time to market, velocity, backlog health and quality.
• Strong advocate for test-automation, build-automation and continuous delivery.
• Define metrics to measure how the scrum and Kanban teams are growing, to drive growth, customer satisfactions and continuous improvements.
• Serves as a subject matter expert to Teams, Program, and Leaders on Agile matters and mentor Scrum Masters, Product Owner and middle Managers.

Environment: CA Agile Central/Rally, Jira, JQL, Confluence, Microsoft SharePoint, Microsoft Teams, Microsoft Outlook 365, One Drive, Microsoft Streams, Skype for Business, Mac Outlook, Large Scale Scrum(LeSS), Portfolio and Program Kanban, Scrum, Burndown charts, Continuous Integration and Continuous Deployment (CI, CD), TDD, ATDD, Salesforce Lightning, CPQ, KGen, Mongo DB, Digital fulfillment Project, Migration, Haines Acquisition, Data Warehousing, Mobile Apps (iOS and Android), Customer Support App, Digital and Print advertising products, salesforce projects, Java, Javascript, Salesforce lightning, Service Cloud, Microsoft Dynamics, Ms-Excel (Pivot charts, graphs).

Confidential, Atlanta, GA

Team Agile Coach

Responsibilities:

• Coaching the Scrum teams of Agile methodologies and practices.
• Providing training sessions to Product owners, scrum masters, teams and managers.
• Taking care of the deliverables of the Minimum Marketable features in 2 weeks sprints.
• Participating in Release Planning Meeting, Hosting the Sprint Planning Meeting, determining the team capacity and based on the capacity determining the number of user stories in a sprint.
• Creating tasks for user stories and allocating them to the team members.
• Hosting Daily Standup meetings and Parking Lot and getting the daily status and Removing blockers.
• Starting and completing a Sprint.
• Participating in Scrum of Scrum meetings.
• Coordinating with FIRSTBEST for base product defects.
• Reporting and tracking issues using JIRA.
• Using Confluence to Store documents related to the project.
• Creating Dashboards, Sprint Begin Reports to track Capacity and the delta of Demand and Capacity.
• Using Velocity for Sprint Planning, using Scrum, Scrumban methodologies to meet the deliverables.
• Tracking the User Stories and Defects and ensuring that they are being worked based n priority.
• Responsible for UAT Testing, QA and Production Deployments.
• Working closely with the Product Owner and helping her with Backlog Grooming.
• Coordinating with the Product Owner after the Sprint Demo and moving stories to the backlog that do not meet the definition of ‘Done’.
• Hosting the Retro Sessions after the Demo and collecting the team inputs, have discussions and learn from experience and coming up with ideas for improvement.
• Ensuring that the team members collaborate among themselves to achieve the timeliness an
• Quality of delivery.

Environment: Atlassian JIRA, Confluence, Jenkins Devops for Continuous Integration (CI) and Continuous Deployment (CD), Microsoft Project Server

Confidential

Senior Project Manager/Program Manager

Responsibilities:

• Senior Project Manager responsible for a 5 Million dollar GPS (Global Platform Solutions)
• Program, facilitating GPOM (Global Product and Operating Model) Process, GPOM Product and
• Functional Definition Workshops for Various work streams like Underwriting, Billing, Claims,
• Ceding, Data Migration and tracking the deliverables in each phase.
• Working closely with the Business Analysts and Functional Leads and keeping track of the RAIDD (Risks, Actions, Issues, Dependencies, Decisions), Early Sight Enhancements and following up with the status based on due date and criticality.
• Working closely with the PMO Governance for the Program deliverable documents like RAIDD Log, Documents Management in SharePoint Portal, Preparing the Weekly Status Report which is the Program Dashboard.
• Escalating the Risks and Issues appropriately to higher management and working towards the solution.
• Using MPP and Tracking the Milestones of the Program Deliverables.
• Responsible for Project Charter, kick off meetings, Business Functionality Requirements Documents, Risk registers, Dependencies between applications.
• Attended Xuber Product Training in UK for two weeks to gain an understanding of the Xuber Product Design and Configuration and customizing the product for the needs of the client.
• Project Time Tracking using SAP tool. Budget tracking is done using various tools and factors.
• Communication Management, Cost Management, Schedule Management, Risk Management, Scope Management.

Confidential

Technical Program Manager

Responsibilities:

• Senior Project Manager responsible for Managing multiple projects using a Global Team, coordinating with various Project Teams, Project Managers of different application layersmultiple SMEs (Subject Matter Experts), technical resources, IT Infrastructure TeamsBusiness Managers and Sponsors, IT director and Release Management team for the projects undertaken.
• Managed multiple projects like New Business Growth Initiative - Price Match for PL Book Rolls, Third Party Compensation Optimization, Proprietary Insurance Business Score, Tax Territory Compliance, Preferred Billing and SAFECO Integration Project concurrently involving different functional teams like KB Underwriting, IBM WODM, Customers First, Customers First Internet, Customer First Auto, Information Management/EDW, Campaign Management, Sales Compensation, Financial Systems/ Centive, LibertyMutual.com, Customer Service Workbench, Business Intelligence, Publishing, Reference Data Manager(RDM).
• Managed Projects involving Guidewire Digital Portal for Quote, Bind, Endorsement, Gateway Portal for Agents, Account Management for Policy holders.
• Responsible for Project Schedule Management, Stakeholder Management, Cost Management, Risk Management, taking an effective stand on schedule and cost variations.
• Participating in project kick off meetings, presenting the project factors in stage gate meetings and getting project fund and timeline approval, conducting weekly status meetings, taking care of the stage gates approval process during various stages of the project in Easy Pass, updating status in Easy Status, tracking project development through RTC and Project Plan.
• Responsible for managing the project teams spread across 3 different time zones in USA, UK and India, effectively organized team building through video conferencing sessions.
• Maintaining all project related documents in the SharePoint website including documents related to Project Management like Charter, Risk Register, Issue log, Project Governance Tailoring Matrix, Project Plan, Commit1 and Commit2 presentation slides, testing calendar, communication plan, Project Funding Request form, Lessons learned and also documents related to Scope Definition, Requirements and Analysis, Testing and Implementation.
• Responsible for Business Functionality Requirements Documents including standard models, and data flow diagrams.
• Scheduling and Tracking the Project Plan using Microsoft Project Plan (MPP) 2013.
• Taking care of the Change management process to maintain the project scope.
• Responsible for Project Team feedback, working with Devops, gaining the appropriate technical resources, managing escalations, managing change requests, scope creeps, maintaining resource calendars, scheduling tech commit meetings, one on one meetings with the resources as needed, weekly status meetings, developing the project plan which contains resource calendar, resource cost and schedules and project milestones.
• Responsible for ROM and detailed WBS estimates for the projects.