PROFILE:

• A PMP & PSM I certified Computer Science Engineering Graduate, with over 22 years of experience (including 14 years of project/program management) in IT industry with projects diversified over various technical and application fronts. These include Confidential Mainframes, AS/400, Web and Digital technologies involving HTML, Java, Angular, asp.net, ERP technologies including PeopleSoft, Enterprise Integration ( SOA and API management), Big Data and Infrastructure involving all phases of Software development life cycle
• The 14 years of leadership experience spans about 6 years in USA as Project and Program manager from Confidential nearly 7 years in Canada as Independent consulting Sr Project
• 7 years of SOA and integration related experience including 3 years on Digital platform delivery. Well versed with Infrastructure project management processes including security compliance and agile methodologies. Thoroughly experienced in effectively managing under onsite/offshore model
• Solid hands on experience in project management tools like Primavera Team play, Rational Portfolio Manager, Lawson, Clarity and Microsoft Project Plan, Atlassian Jira. Managed projects up to the budget of $10 million. Strong in both with Waterfall and Agile models of SDLC. Proficient in Scrum.
• Managed projects on different IT domains that includes Retail (Loyalty Rewards transformation, Pharmacy, Apparel etc), ecommerce - supply chain management, Telecom, banking & insurance products and leasing solutions successfully

KEY SKILLS:

• Extensive experience in End to End Project/Program management, including
• Building business case for a project/program. Preparation of Project charter & Project Plan
• Manage from conceptual phase to implementation and transition to operations.
• Strategic planning for cost optimization & long term success of the programs
• Implementation planning, execution, project closure and Operations support during warranty
• Resource planning & management
• Building & maintenance of project financials - cost estimates, cost budgeting
• Collaborate and influence in multi-stakeholder environments involving client, User team, architect, QA, IT Security, multiple vendors along with own project team.
• Preparing contracts, SOWs, contract addendums and tracking them to closure by working closely with legal, procurement and others. Business/Client relationship management
• Status reporting to business, IT leadership team & Executives.
• Track and monitor process/methodology adherence and health check. Be responsible for Risk assessment, management and issues management (manage RAID log)
• Be responsible for Governance including developing & delivering communication plans
• Self-motivated and passionate with strong analytical skills and business acumen
• Excellent organization and presentation skills. Expertize in both fixed price and Time & Materials delivery models.
• Oversee user stories readiness, sprint planning, execution, review, closure and retrospective

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Program/project initiation, budgeting, scope and overall planning with timelines using the Loblaw/PCF processes.
• Use agile methodology to plan and execute sprint for all functional launches. Acted as scrum master for sprints.
• Play the role of both business PM and Technology PM and manage business in terms of expectations while considering and fulfilling the technology needs using the IT processes and tools overall.
• Plan and execute the migration from OKTA to IDCS (Oracle Cloud identity service) for the application.
• Manage the deliverables for frond end (UX) team for the deliverable including user stories, wireframes, Design and build ( including reviews)
• Deployment of build package using Devops Jenkins via a controlled approved process.
• Liaise with external vendors Thrill works, Zuora and Accenture as the primary partners for UX Web technology ( Angular, asp.net) & Prescription and Middleware deliverables respectively
• Help build and upgrade the necessary infrastructure via intakes to accommodate all the enhancements under agreed scope. Work closely with Security and compliance teams to meet all security regulations for eg. PCI compliance etc at IT enterprise level for the program
• Be responsible for risks and issue management, providing periodical communications (email, presentation and verbal) to leadership team, drive steering committee meetings including business while working on mitigation plans and implementing them. Manage the RAID log
• Manage changes for the program under the IT change management processes and making sure the changes are approved. Proof of concept delivery of Azure cloud migration
• Collaborate with QA and business teams for planning for end to end integration, performance and user acceptance testing for all launches delivered via enhancements. Support transition to Operations using ITIL
• Manage customer churn with incremental features/campaigns,

Tools & Technologies used : Clarity, MPP, ServiceNow, Confluence, Jira, DevOps, Pitbucket,Jenkins, Web technologies (Angular, asp.net, Java springboot), CA API Gateway, Office 365, Sharepoint, Slack, Yammer, Microsoft Azure cloud

Senior Project Manager

Confidential

Responsibilities:

• Plan for the build of the new DEV and SIT environments for Middleware gateways.
• Use the intake process effectively and efficiently to build the servers for DEV and SIT
• Work with vendor CA for procurement of Dev portal product license and installation guidance.
• Manage the build of 6 nodes and provide the necessary framework and guidance for installation of API developer portal cluster.
• Track and monitor the build and closure of the imitative including budget, risk management and clarity project management and timecards.

Tools & Technologies used : Clarity, MPP, ServiceNow, CA API Dev Portal

Senior Technical Delivery manager

Confidential

Responsibilities:

• Apart from the standard project management, the below are the other key responsibilities for this project.
• Prepare the environments for Informatica 10.2 installation and application readiness for testing and subsequently migration into new harmonization Informatica 10.2 environment. Work with security team for necessary compliance related activities including adherence to secure zone rules, waivers etc
• Phased migration of all Informatica applications by working with business and other stakeholders using appropriate change management processes

Tools & Technologies used : Informatica 10.2, Teradata, DB2, Oracle, Netezza, Clarity, MPP, ServiceNow, Office 365, Sharepoint

Senior Program Manager

Confidential

Responsibilities:

• Help build the necessary infrastructure via intakes to accommodate all the ESB middleware integration services at enterprise level per architecture. This includes the below
• The harmonized target to be running MQ Version 9 with IIB Version 10 on AIX VM Servers
• AIX upgrade to 7.1 TL4
• SDM SOM Broker workload will be merged with the existing CDR broker(s) at LCL
• Reduce total number of servers required in Central environment by 6 ( Decommission 2 CSB, 4 SOM servers)
• Phased migration/harmonization of all ESB middleware applications by working with business and other stakeholders using appropriate change management processes
• Work closely with Security and compliance teams to meet security regulations & guidelines for the program
• Use the intake process effectively and efficiently to build the servers for Information environment and have the latest informatica 10.2 installed and make it available for application migration.
• Be responsible for risks and issue management, providing periodical communications (email, presentation and verbal) to leadership team, drive steering committee meetings including business while working on mitigation plans and implementing them. Manage the RAID log

Tools & Technologies used : IIB 10, Opentext MIM, Clarity, MPP, AIX, Suse Linux 11, ServiceNow, Remedy, Jenkins, Office 365, Sharepoint

Senior Project manager

Confidential

Responsibilities:

• Project initiation, budgeting and overall planning with timelines.
• Liaise with external vendors TCS who are the primary partners for development. The webservices are deployed in Datapower and Oracle Weblogic based on the architecture recommendations/decisions.
• Ensure that the transformation services are designed, developed and delivered as per the architecture blueprint.
• Track and monitor process adherence. Manage risks, issues and scope. Facilitate change reviews and communicate decisions.
• Collaborate with QA and business teams for planning for System testing, performance and User acceptance testing. Project warranty and closure support

Tools & Technologies used : IIB 10, Confidential Datapower, Clarity, MPP, Remedy, Devops Jenkins

Senior Delivery Project Manager

Confidential

Responsibilities:

• Project initiation, budgeting and overall planning with timelines.
• Manage infrastructure upgrade by collaborating with vendors like BELL, DELL and Confidential for hardware procurement, installation and configuration. Follow the necessary security protocols by working closely with security team for this upgrade.
• From ESB middleware upgrade perspective, liaised with Accenture as the primary partner
• Monitor process adherence. Manage risks, issues and scope. Facilitate change reviews and communicate decisions. Periodical communication with leadership team thru status reports and meetings
• Collaborate with QA (Infosys) for planning for regression testing, performance testing at infrastructure and webservices application level
• Manage the phased rollout implemented and warranty support

Tools & Technologies used : Confidential WMB, Datapower, Remedy and Lawson

Senior Project Manager

Confidential

Responsibilities:

• Project initiation, budgeting and overall planning with timelines.
• Manage the deliverables for frond end (UX) team for the deliverable including
• User stories, wireframes
• Design and build ( including reviews)
• Deployment of build package using Devops Jenkins via a controlled approved process.
• Make sure that the webservices are designed, developed and delivered as per the architecture blue print in alignment with UX user stories.
• Liaise with external vendors Onyx, Plastic mobile as primary UX Web technology partners for web and Mobile
• Liaise with external vendors TCS who are the primary partners for development efforts for webservices along with Confidential, who are primary partners for managing the environment. The webservices are deployed in WMB, Datapower and Oracle Weblogic based on the architecture recommendations/decisions. Oracle 11g is the primary DB used for this project. Also manage the architecture team and UX team on their deliverables
• Collaborate with QA and business teams for planning for system testing, performance and User acceptance testing. Be responsible for Risk, issue management. Manage the RAID log
• First pilot golive completed in Nov 2014. Employee roll out done end of Feb 2015 and final out to public done in Mar 2015 with warranty until end of May 2015

Tools & Technologies used : Confidential WMB, Datapower, Oracle data integrator, DMT, Remedy and Lawson

Program/Delivery Manager

Confidential

Responsibilities:

• Manage and responsible for the deliverables of the Confidential team assigned to Loblaw’s for ESB services. DSS is a 24* 5 support and deployment services team, which are located both in India and Canada and consists of Developers, Infrastructure specialists (deployers/troubleshooters), system administrators, Monitoring consultants and Technical Architects.
• Managed ESB run/operate (SOM/SOA) project at Loblaws. Implemented Load balancer is used to route the traffic one by one to two active broker setup.
• Experience in setting up new Manhattan DC in production. It includes the MIM setup for various interfaces, database setup for framework based routing, setting up security for the new DC in middleware
• Single point of contact escalation for Users, Architect Team/Customers on technical and non-technical issues. Responsible for communication from Confidential perspective for Loblaw.

Tools & Technologies used : Confidential WMB, WSRR, SAP, Clarity, Remedy

Program Manager/Delivery Project Executive

Confidential

Responsibilities:

• Be part of the initial contract bidding team for the project for Confidential and worked on the team that won the RFP
• Worked on the project charter from initiation by collaborating with Project sponsor at Cabela’s, Solution delivery manager and Business manager for high level scope, budget and timelines
• Actively worked on Initial Requirements and helped Cabela’s on Cost benefit analysis for this implementation
• The technologies involved were AS/400 and PeopleSoft CRM and FSCM interfacing with inventory systems MMS JDA, Manhattan warehouse management, Teradata based Hyperion reporting. Also used the Project management tool Primavera team play and defect management tool ‘Serena Team track’
• Manage the Confidential team assigned to Cabela’s. The team is located both in India and US and consists of leads, developers, system administrators and consultants.

Tools & Technologies used : AS/400, Peoplesoft CRM, FSCM, Primavera and other Confidential internal tools