Project Manager / Business Analyst Resume Cleveland, Ohio - Hire IT People

Project Manager / Business Analyst

Solution Design
Team Leadership

Highly accomplished software and application development leader with extensive experience directing requirements gathering and solution design for retail point-of-sale, health insurance, manufacturing, and professional services applications. Adept at translating business requirements into technological systems that streamline processes. Proficient at analyzing current functions to determine techniques and strategies to improve operations. Excellent communicator and team leader; can convey complex concepts to non-technical audiences with ease to harmonize gap between business and technology departments.

Core Competencies

Software Architecture
Technology Evaluation
Process Reengineering
System Design
Agile Development
Requirements Gathering/Analysis
POS Systems
Technology Integration
Quality Assurance Testing
Project Management
Budget Management
Web Architecture

Professional Experience

Confidential- Cleveland, Ohio 2007-2009 Consulting Technology Project Manager/Business Analyst Oversaw multiple internal client and third-party resources through all project lifecycle phases. Defined priorities and task assignments. Led requirements gathering/analysis, specification development, solution design, testing, and deployment. Key Achievements:

Orchestrated Paperless Explanation of Benefits (EOB) project that secured $250K in annual savings by making all information regarding benefits programs available online for customer self-service.
Directed 10-person team, which included 2 vendor teams, through planning, configuration, and implementation of Quicken Health platform to streamline medical and pharmacy claims processes.

Confidential- Solon, Ohio 2006 Product Development Director Directed 17 software engineers across 3 distinct teams to develop and integrate features into existing applications such as Data Suite, Audience Measurement, and Operational Intelligence for provider of video on-demand monitoring solutions. Coordinated development initiatives. Oversaw validation and implementation of Java/JSP-based Web applications with Oracle data warehouse. Confidential- Solon, Ohio 1996-2006 Vice President of Software Research & Development Led 17-person team in all facets of technology design, development, testing, validation, and technical documentation for provider of retail applications. Assessed dynamic retail market conditions to devise and develop solution enhancements and emerging point-of-sale (POS) platforms. Oversaw use case and test case design. Defined project plans, including scope, milestones, budgets, and deliverables. Sourced and directed activities of third-party technology specialists/consultants. Managed project budgets of up to $1.4M annually. Key Achievements:

Retained as Consultant to develop initial POS system and to train Datavantage team members on functionality and support.
Offered permanent role to manage initial POS system launch, which generated more than $10M in combined sales.
Led design and development of next-generation solution and to manage initial product release.
Instituted Agile development methodology that resulted in improved process controls, increased quality, and shortened delivery cycle times.
Developed and implemented automated testing solutions to reduce regression testing times.

Confidential- Akron/Mentor, Ohio 1989-1996 Technology Consultant Provided application development and support services to clients in diverse industries. Identified functional business needs and defined technical specifications. Coordinated development, testing, and delivery. Key Achievements:

Designed and developed case management solution for Columbus-based law firm that integrated case activity and event monitoring with communications, billing, settlement, and accounting functions.
Created streamlined data entry solution for manufacturing operation that enhanced interface with other applications and captured more than $40K in annual productivity gains.
Developed order processing solution to improve packing and shipping processes for consumer products manufacturer.

Educational Background Bachelor of Science in Computer Science

Professional Development Agile Development Methodologies ~ Test-Driven Development Techniques ~ Use Case Design/Documentation

Selected Technical Proficiencies

Platforms: Microsoft Windows, Linux, Mainframe, POS Systems, CRM Solutions Languages: Java, JSP, SQL, PowerBuilder, dBase, Clipper RDBMS: Oracle, SQL Server, DB2, Sybase Tools: Microsoft Office Suite, Microsoft Project, Microsoft Visio, Financial/Payment Applications

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Project Manager / Business Analyst Resume

Cleveland, OhiO

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