Sr. Project Manager ecommerce Resume

SUMMARY

Information Systems professional with over twenty years of experience in Information Technologies, eCommerce, and more than 25 Salesforce Commerce Cloud and Magento projects delivered.
Demonstrated strengths in leading teams, problem resolution, project and product management, business process redesign, information systems analysis, and software development. Independent thinker and resourceful communicator with proven success in balancing the business and technology goals.
Experienced in planning and directing resources to meet time - critical deadlines and consistently achieving outstanding results in challenging environments. Fluent in Spanish and English.
Overall discovery, planning and execution of projects, including setting deadlines at each stage and critical outputs delivery.
Manage Design agencies and 3rd party companies technical integrations as part of the ecommerce project delivery process.
Develop project plans such as project objectives, proposals, estimates, technologies, specifications, and staffing resources.
Manage projects to ensure adherence to timeline, budget, schedule, and scope while paying close attention to quality, detail, and customer satisfaction.
Ensure high quality deliverables are met from requirements definition through testing and deployment.
Work with Project Managers and define project teams.
Communicates effectively with clients to identify needs and evaluate alternative business solutions.
Effectively utilizes each team member to his/her fullest potential.
Establish and execute projects communication plans.
Create processes that improve project management and documentation efficiency, accuracy and reliability.
Provide team leadership to cross-functional teams, on and offshore.
Experience managing client facing projects based on a statement of work.

TECHNICAL SKILLS

IT & PMO Leadership
Product Roadmap Management eCommerce
Salesforce Commerce Cloud
Magento
SDLC
Agile development | Waterfall
Business and Process Analysis
Technical Architecture Solutioning
Budget management
Risk Management
Resource Management
Business Process Improvement
MSOffice, MS project, Smartsheet
Confluence, Jira
HTML, XML
ENTERPRISE PROJECTS AND pROGRAMS MANAGED
Rag & Bone
MoMA
Popsockets
Ariat
Promescent
Rogaine
Tilly’s
Hibbett Sporting Goods
Rawlings / Miken Sports
Shoe Show
Simon & Schuster
Warner Music
Johnathan Adler
Living Proof UK

PROFESSIONAL EXPERIENCE

Sr. Project Manager ecommerce

Confidential

Responsibilities:

Role responsibilities included project managing Magento and Salesforce cross Cloud e-commerce implementations.
Contributing to build PMO processes, maintaining high resources utilization, and delivering projects on time, on budget and with high customer satisfaction.
Oversee the ecommerce full implementation projects, as well as support projects. Responsible for defining the SFCC delivery project process, leading Discovery sessions, Scope definition, Analyze and document Business Process and Requirements, managing the project timeline, budget, risks, and execution. Daily use of MS Office 365,smartsheet, confluence, Jira and SFCC Business Manager.

Director of Ecommerce Project Manager

Confidential

Responsibilities:

Project managed Magento, Shopify and Salesforce Commerce Cloud e-commerce implementations.
Responsible for implementing and improving PMO processes.
Oversee the ecommerce full implementation projects, as well as support projects.
Directly manage projects as needed during peak season. Managed delivery teams for the implementations, including the day to day operations and client expectations through steering committee meetings at C&D levels.
Daily use of MS Office 365, Smartsheet, Confluence, Jira and SFCC Business Manager.
Improved project profitability from 50% to 80% in 2019
Maintained high resources utilization, delivering 5 SFCC projects on time, on budget and with high customer satisfaction in 2019.
Defined and implemented ecom Project Management delivery process In coordination with Business Analysis and Technical delivery practices.

Sr. Project Manager eCommerce

Confidential

Responsibilities:

Project managed full Salesforce Cloud Commerce e-commerce implementations. Led Discovery sessions, Scope definition, Analyze and document business process and requirements, managing the project timeline, budget, risks, and execution; ; led and documented 3rd party services technical solution meetings.
Managed delivery teams for the implementations, including the day to day operations and client expectations.
Other responsibilities include PMO process documentation and implementation.
Daily use of MS Office 365,smartsheet, confluence, Jira and SFCC Business Manager.

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