PROFILE

Business-partner Professional with experience in Organizational Effectiveness, Management Development, and Career Management practices and productivity. Strategic planning, diagnosis of critical root-cause issues, implementation of interventions to identify and address quality improvement measures for healthier organizations, start-ups and organizational turnarounds. Excellent consultative skills with all levels of personnel in technology, manufacturing, healthcare, and financial services organizations. Collaborative as well as entrepreneurial approaches resulted in a distinguished record of successes.

• consultant coaching
• leadership / collaboration
• project management
• entrepreneurship
• business savvy
• group facilitation
• creative problem-solving
• e-learning & development
• customer satisfaction focus

Confidential Acton, MA 2009-present “Targeted Coaching for Organizational and Individual Effectiveness”™

Management Consultant / Success Coach

Confidential Burlington MA 2008 – 2009 
A World of Talent Management Solutions: A global leader in creating and delivering customized and fully integrated human capital solutions. 
Confidential [contract assignment- 6 month project]

Executive career coach to senior management and professional clients for effective transition results. Dedicated to partnering with organizations and individuals, enabling them to maximize their performance and achieve success.

Confidential [formerly Drake Beam Morin / DBM Harcourt / Thomson DBM] 1998 - 2007 
The world’s leading provider of HR strategic human resource solutions that help organizations align their workforces to meet changing business needs.
Confidential
Executive coach and outplacement consultant working with executive, senior management and professionals from a variety of industries. Delivered process improvement and leadership consulting to corporate customers. Operated training service for internal coaches featuring knowledge sharing, training and in-services of on-line tools and e-learning. Lead consultant facilitating strategic systems and workshops designed to teach senior management clients to integrate their desired results with career transitions and organizational changes.

Confidential Acton, MA 1993 – 1998 “Targeted Coaching for Organizational and Individual Effectiveness”™

Management Training Consultant / Success Coach 
Conducted Organizational Development interventions, Management Development learning programs, and Personal and Professional Productivity coaching for individuals and business units. Client organizations included: Bose Corporation; Sheraton Tara Hotel; CIBA Corning Corporation; Women\'s Educational & Industrial Union; The Cooperative Bank; and New England Business Service, Inc.. Guest lecturer at New England Banking Institute and Bentley College.

Additional partnering alliances included:

• ConfidentialConsultant 1994-1998 (contract)

Provided service as Outplacement consultant, Career Center Manager, and Account Executive for projects with executive, senior management, and professional clients and corporate customers in New England, Washington, and Pennsylvania; focused on and initiated successful results for sustainable transitions.
Confidential M.A. MCC

• QUINSIGAMOND COLLEGE, CENTER FOR EDUCATION AND TRAINING; Management Instructor, on-site –

Allegro MicroSystems Inc., Worcester MA - FrontLine Leadership - 4 semesters

Bose Corporation, Framingham MA - Working and FrontLine Leadership (multiple modules and sessions)

• NEW HAMPSHIRE TECHNICAL COLLEGE, CORPORATE EDUCATION AND TRAINING; Management Instructor - - Foss Manufacturing, Hampton NH - Leadership 2000

Confidential Groton, MA [acquired by Deluxe] 1991-1993 
Senior Corporate Management Training and OD Specialist -- Corporate

• Initiated consultation practices and problem-solving interventions to enhance organizational effectiveness and individual productivity in corporate and manufacturing sites. Initiatives included Group Process and facilitation, competency modeling, team-building, and best-practices benchmarking.

Confidential Lexington, MA 1990-1991 
Independent consultant[consulting firm project—6 month contract]

• Delivered MANAGING DEVELOPMENT AND DIVERSITY™ program to Fortune 500 company senior managers and supervisors throughout the United States, e.g. AT&T, Du Pont, Dow Chemical.

Confidential Burlington, MA 
Training and Management Development, Manager – reported to VP HR in Corporate1986 - 1990

• Established and staffed a new Training and Development Department. Conducted needs assessments, workflow and task analyses, re-designed Performance Management systems and metrics, designed and delivered programs, e.g. Customer Service, Performance Appraisal, Sexual Harassment Awareness, Substance Abuse, Robbery Safety, Fraud.

Confidential Burlington, MA 
Independent consultant [consulting firm project OPM-Pentagon client 6 month assignment]1985 - 1986

• Developed quality performance standards for the OPM-Pentagon, Washington D.C., refining the merit appraisal system to maximize performance of over 12,500 supervisors and job incumbents.

Confidential [formerly Harvard Community Health Plan] Boston, MA 
Training Instructor - Corporate 1981 – 1985

• Designed and delivered training programs for exempt and non-exempt staff. Planned and implemented organization-wide Career Development Needs Assessment, surveying 400 job incumbents. Recommended policy, staffing, and budget requirements, resulting in the smooth transition of departmental re-alignments, and establishment of Career Paths.

M. A., COUNSELING PSYCHOLOGY - Career Development / Career Pathing / Work force Issues 

B.A., LIBERAL STUDIES – Literature /Education

Master Certified Coach (MCC); International Coach Federation - designation awarded 1999 to present

Success Coach; Success Unlimited Network® 
Outplacement Consultant Certified Associate; Drake Beam Morin, Inc; also Lee Hetch Harrison [LHH]

• Certifications to conduct numerous training programs from such companies as Zenger Miller, Blessing/White, Development Dimensions International (DDI), Success Unlimited Network®.
• Qualified and experienced in the administration and interpretation of assessment instruments e.g. Myers-Briggs Type Indicator (MBTI), Campbell Interest and Skill Survey, Strong Interest Inventory.

PROFESSIONAL MEMBERSHIPS: International Coach Federation (ICF), ACP International, Success Unlimited Network®

PROFESSIONAL BIOGRAPHY

Denise Ebacher King is a HR Business-partner working with executive, senior management, and professional staff in a variety of industries. Ms. King has progressive management expertise including Organizational Development, Career Management, and Training and Development. She brings broad versatility to her work having previously served as operations manager, and internal OD consultant in the technology, manufacturing, healthcare and finance industries.

• ORGANIZATIONAL EFFECTIVENESS: change management and enhancement of organizational communications and culture; group process and facilitation for strategic planning; task and job analyses; work-flow process assessments for business unit re-alignments; strategic planning; team building interventions; provide coaching and development feedback to managers and employees; leadership development.
• Management DEVELOPMENT: plan and customize initiatives to enhance organizational effectiveness; target design and delivery of learning programs for all levels of staff; assessment of training needs; tailor departmental in-services and operational orientations / onboarding; train-the-trainer development and mentoring; project management.
• CAREER MANAGEMENT; establish and/or refinecorporatePerformance Management systems; competency modeling; career pathing needs assessments and policy recommendations; outplacement consulting; executive coaching and consulting for successful transition management.