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Administrative Assistant Resume

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Warwick, RI

PROFILE

Office Administration ª Accounting ª Fiscal Management ª Report Writing ª Project Management
Business & Technical Writing ª Public Relations ª Customer Service ª Communications ª Event Planning

Dedicated, driven professional with outstanding record of working within high pressure environments while creating and implementing streamlined processes for increased efficiency and profitability. Highly adept at developing and nurturing exceptional relationships with colleagues and clients. Outstanding communication skills with experience in creating and delivering effective presentations.

TECHNICAL COMPETENCIES

  • Microsoft Office Suite: Word, Excel, Outlook, PowerPoint, Access
  • FrontPage, Publisher, QuarkXPress4.1, Photoshop 5.5, Illustrator 7.1
  • Desktop Publishing, Database Management, FileMaker Pro, Banner, ADP

PROFESSIONAL EXPERIENCE

Confidential 2011-present
Administrative Assistant – Insurance Industry
Direct support for claims personnel, such as the Vice President of the New England region and Claims Manager. Handle all aspects of office management including supplies management, mail management, bulk mailings and deliveries to and from local law firms.

  • Create and maintain new claim files and input new policies
  • Create letters to Defense & Plaintiff counsel and insured’s
  • Maintain/order supplies
  • Process all incoming faxes, mail and deliveries
  • Greet visitors
  • Process loss runs in Excel

Confidential Warwick, RI 2007 - 2011
Records Coordinator
Provide all levels of support for the Career Services Office working with students, teachers, administrators, local business, and employers. Handle a myriad of responsibilities including: creating reports for tracking student and graduate information, delivering presentations, and coordinating major events.

  • Streamlined procedures by creating new and more effective methods for reporting information.
  • Selected by the Director of Career Services to oversee and manage commencement event at RICC
  • Provide continuous contact with the community reaching out to local companies, engaging them in activities at the college and serving as a liaison between external constituencies and the college.
  • Created and continuously maintain Access databases.
  • Coordinate events for up to 400 attendees.
  • Handle communication with 1,200 graduates.
  • Create promotional flyers for events.
  • Developed survey cycle to ensure data was collected in a timely fashion

Confidentia lNorth Providence, RI 2001 - 2007
Purchasing/MIS Coordinator/Accounts Payable Bookkeeper/Human Resources/Payroll 
Served over 6 years in roles of progressive responsibility for this skilled nursing facility.

  • Administered & dispersed 1 million monthly within budgetary guidelines.
  • Handled Account Reconciliations, resolved/applied credits, and conducted monthly journal reconciliations.
  • Handled all aspects of MIS for the facility, the network, server and individual hardware.
  • Developed and maintained outstanding relationships with vendors.
  • Solicited and negotiated contracts for goods and services.
  • Managed purchases exceeding 10K.
  • Ordered all supplies for the facility, as well as returns for credit.
  • Managed checkbook & petty cash
  • Ordered all supplies for the facility, as well as returns for credit.
  • Managed monthly Use Tax report.
  • Oversaw a variety of HR functions such as: weekly timecards, payroll input, garnishments & reports.
  • Created marketing materials including a tri-color marketing brochure and company website.

Confidential 2000-2004 
Main Street Coordinator
Served as liaison between the town and local businesses. Promoted East Greenwich via a variety of marketing materials including: news stories, community outreach, and TV spots.

  • Produced events to promote local business and assisted in creation of a 30 second commercial.
  • Wrote and distributed press releases to promote Main Street events and programs.
  • Created and maintained portions of town website.
  • Developed and implemented an Access database to house information for all Main Street businesses and contacts and served as Loan Manager for Main Street Program.
  • Responsible for acquiring a $60k “Neighborhood Opportunities” grant.
  • Successfully purchased and installed brackets and hanging baskets on Main Street.

Confidential Providence, RI 1999
Intern to Vice President
Gained valuable business experience during this summer internship for the Chamber.

  • Updated and edited Business Profile Directory.
  • Served as Special Events Assistant for member meetings.
  • Created monthly newsletter and revised the annual Media and Publicity Guide.

EDUCATION
Bachelor of Arts Degree, Communications
Minor in Management
Associate in Science Degree, Business Management

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