PMP certified Program/Senior Project Manager, skilled in managing multiple full life-cycle projects, global implementations, engaging client participation, managing vendor relationships, leading cross-functional global teams and meeting project objectives. Experience includes Financials, Pharma/Healthcare, Marketing, Insurance projects.

Work Experience Summary

• Experienced in managing Business and IT solutions implementation Programs and Projects
• Project life-cycle management: experienced in managing projects from initiation to closure
• Project Management Plans: created project management plans including Project Charters, Scope Statements, Project Schedules, Cost Estimates, Communication plans, Quality Management plans, Training plans, Implementation and Transition plans, Risk management plans
• Resource Management: managed team sizes of up to 100 project team members in a global environment
• Communication: extensively interacted with Executive/Senior Management, Stakeholders, Business users, IT and non-IT team members
• Reporting: tracked and reported progress to Project Sponsor, Management and Stakeholders
• Estimation and Budget tracking: prepared estimates at various intervals, tracked and reported project financials
• Vendor Relationship: participated in vendor work scope definition, contract reviews and closeouts, work progress tracking and deliverables review
• Scope Management: monitored project scope and followed appropriate change analysis and management procedures for any scope changes
• Risk Management: identified risks, analyzed impact, defined mitigations, tracked and reported risks throughout the project life-cycle

Employment Details

Confidential

Contract assignment

Managing large, multi-release full life-cycle projects 1.7 million portfolio within the Independent Agent program initiatives provide an effective Agent end-user experience via web-based applications and service enhancements.

Project assignments:

• Managed a life-cycle initiative to provide Alerts/Events on Commercial and Personal policies to Independent Agents the project scope includes obtaining Alerts data from various source systems, storing it in a new database and presenting it to the end-user on the Independent Agent website
• Managed a life-cycle initiative that will provide real-time Property quotes capability to Comparative Raters it will enhance the Client's competitiveness in the market place

Key responsibilities:

• All core Project management responsibilities, Business and IT management liaison
• Managed a cross-functional, global team of approximately 100 resources in a tiered structure
• Executed management status reporting, secured toll gate approvals

Confidential

Managed various full life-cycle Implementations, Data Migration and Decommission projects within the Regulatory, Quality Medical Safety IT division in AbbVie

Key Responsibilities:

• Project management of 1million initiatives, financials tracking, Business stakeholder liaison, management reporting, deliverables management
• Software/Hardware Vendor management i.e. initiating, negotiating and finalizing Statements of Work/Contracts, Vendor consulting resource and deliverables management
• Managed the full life-cycle implementation of Abbott's Training Registration System, replacing an existing Lotus Notes-based system with a SaaS Software as a Service vended Software solution the Training Registration System was used by Training Administrators in 30 business units and 50,000 end users

Key responsibilities:

• Planned and managed SDLC and Project management activities including scope, schedule, costs and deliverables
• Managed a tiered project team including business resource management
• Provided senior management status reporting and secured Project Toll Gate approvals
• Liaised with Software Vendor and tracked vendor deliverable schedule, costs and issue resolution

Confidential

Reviewed various in-flight Regulatory projects that were at risk of missing their scheduled implementation dates and provided an action plan to mitigate the schedule risk and enable timely implementation

Confidential

• Key initiatives managed for the Operations and Technology organization at Northern Trust:
• Global Price Challenge: The purpose of this initiative was to streamline the Asset Price Challenge business process by creating a single, global business process supported by a uniform technological solution for Northern's Pricing units and their partners across the globe IT solution PeopleSoft ERP, Business Objects Reporting and Rules Engine Custom Application
• Location Strategy Program: The initiative facilitated a seamless migration of business functions across Global locations and accomplished Change Management, Talent acquisition /assimilation, Knowledge retention and Concentration risk management in the migrating and receiving locations it comprised of 10 projects workstreams, 40 project and business operations team members and required interaction with Executive and Senior management across several operational units e.g. Corporate Risk, Finance, etc.
• Reconciliations General Ledger G/L : The purpose of this initiative was to migrate G/L accounts from a legacy system to PeopleSoft G/L
• Pricing Segregation of Duties: This initiative required business process and IT enhancements, to fulfill an Audit requirement to segregate Asset Pricing valuations/updates and Pricing parameters change duties within project was delivered on schedule, with a blended global project team

Key responsibilities:

• Managed all aforementioned initiatives from initiation to closure and was accountable for Program/Project delivery, Financials tracking, Communications, Resourcing, Risk/Issue Management, Scope Management
• Responsible for setting up the methodology for managing Location Strategy initiatives

Confidential

Managed several system life-cycle initiatives within Asset Data Management and Corporate Actions business areas total budget and resources across all initiatives approximately 1.25 million, 20 resources

Key responsibilities:

• Managed various SDLC activities using internally-developed methodology
• Responsible for planning and managing project schedules, cost estimates, budget, resource activities, risks/issues
• Provided project performance updates/reports to Senior management and stakeholders
• Managed task dependencies across business-units as required and interacted with users in various partner areas

Confidential

Managed five system life-cycle projects supporting selected Legal/Corporate Affairs, Human Resources and Finance processes with web-based solutions in .Net, ASP, MS SharePoint Server and SQL database

Key responsibilities:

• Managed various SDLC activities i.e. Requirements, Design, Development, Testing, Deployment/Implementation and Support transition using the RAD approach
• Interacted with internal business clients, and multiple vendors/contractors for development and support services
• Performed core project management activities including project planning, execution, budget tracking and financial/activity status reporting to senior management and stakeholders led an on-offshore project team

Confidential

Managed two system life-cycle project implementations in the Commercial Lending area to streamline the global Commercial Credit Setup, Client Asset records and Credit Authorization business processes and provide a uniform, integrated technological solution for business users in multiple countries combined budget for both projects was approximately US 20 million

Key responsibilities:

• Notable accomplishments include lifecycle management of Global Training initiatives for approximately 700 business users and managing two very large Conversion initiatives
• Managed multiple work streams with an on-offshore staffing model, following the SDLC approach
• Utilized project management best practices managing the project deliverables, communication, risks, reporting

Confidential

Managed enterprise-level programs assigned by the CME management committee stakeholders for these programs represented various cross-functional business units within CME

Key responsibilities:

• Created program charters and work plans, managed program scope, issues and risks and management status reporting
• Recommended a data consolidation solution that involved merging seven data sources into a single repository to provide customer information tracking efficiencies
• Centralized a user registration process which resulted in elimination of extra paperwork, redundant tasks and reduced approval time from three days to one
• Contributed significantly towards creation of a PMO project management methodology

Confidential

Key responsibilities in Project Management and Analyst roles:

• Led a workflow and document management implementation project to reduce paper-based documentation and automate intensive manual processes responsibilities included leading the requirements definition and test phases, and liaising with the technology area on development, defect resolution and deployment activities
• Developed and managed a process improvement methodology for the Consumer Lending division to examine core business processes and identify automated and non-automated process improvement opportunities

Confidential

Key responsibilities:

• For Groupo Diarios di America led the business track for their e-business portal implementation
• For GMAC Real Estate - managed the business team initiative to build a consolidated web presence for the organization and its newly acquired subsidiaries
• For UBS' Union Bank of Switzerland's - participated in analytical and quality assurance activities on a decision-support system to facilitate more informed trade decision-making
• For FDR - implemented project management procedures for their global software implementation initiative
• For Cooper Tires - managed a PeopleSoft HR scope initiative to consolidate human resource and payroll activities
• For ENH Evanston Northwestern Healthcare - implemented project management and software development procedures to establish an in-house methodology for ENH

Confidential

Key responsibilities as Functional Consultant:

• For CLC College of Lake County - participated in a PeopleSoft Student Administration implementation that enabled CLC to streamline its Admissions and Student Records management
• Participated in an organizational initiative to create a Student Administration project implementation methodology

Confidential

Key responsibilities:

• Participated in software development and maintenance activities for Deposits and Safebox banking functions
• Led the Y2K compliance testing efforts to test critical application functionality

Confidential

• Provided Marketing Communications consulting to large organizations e.g. Unilever, SmithKline Beecham, Tata Group
• Directed communication planning and development activities to facilitate breakthrough marketing communications for several multinational brands
• Coordinated market research activities to gain insight into consumer behavior towards products/brands, consumer purchase habits, test new product concepts and gauge communication effectiveness