A talented software professional with a unique blend of Technical, Management, Communication, and Leadership skills with strong Insurance, financial and retail domain knowledge. Over 16 years extensive experience in the full Software Development Life Cycle including all phases between Concept Formalization and establishing Long Term Support, primarily in both Water fall and Agile processes.

Strengths and potentials:

• Strategic, conceptual analytical thinking and decision making skills.
• Adaptability and flexibility including ability to manage deadline pressure, ambiguity and change.
• Good conflict resolution and negotiation skills within a context of political sensitivity and conflicting interests.
• Good analytical skills and the ability to present findings in a clear, concise manner.
• Good oral and written communication skills.
• A clear vision of what determines a successful project for the customer and for the company.
• Personal integrity and courage to escalate issues about the project to management when necessary and to advocate for responsible solutions to project problems.
• Exceptional interpersonal skills.
• The ability to work well with people from many different disciplines with varying degrees of technical experience.
• Competence in clear, concise and tactful communication with senior management, clients, peers, and staff.
• Good at build teams and generate a spirit of cooperation while coordinating diverse activities and groups.
• People management and negotiating skills within a team environment.

Professional Certifications:

PMP certification from Project management institute, 2010
Certificate in General Insurance from AICPCU AND IIA, USA, 2003
Associate in Personal Insurance (API) from AICPCU AND IIA, USA, 2003

Educational Qualifications: 
B. Architecture 
Diploma in Computer programming

Current Employer: Confidential Troy, MI

Major Assignments:
Project 1 : Confidential
Client : Confidential Bloomington, IL
Role : Technical Manager/Architect and Delivery Manager
Duration : Dec 2002 – till date

I am the Technical Project/Delivery Manager managing four concurrent multiple million dollar projects for Data Analytics and ongoing Service request projects (around 3 to 6) for Special Projects application areas and also successfully completed 1 project for Life Insurance to produce Cognos reports and 7 projects for Auto driver Information of State Farm Insurance. I am responsible for managing the day to day operations of the following projects for State Farm & Property casualty Insurance which develops data analytics feeds and reports from Policy master, driver information database, Claims database, Risk work in progress database, Telematics database and Customer rating database and also on request Data analyzers, Market conduct exam listings for state regulatory agencies and Legal request listings. 

My responsibilities include managing the development teams for all four projects and Service requests of Special projects ( On site, off site and offshore ), participate and lead SOW meetings, Participate and lead the Inception frame work sessions, initiate and lead the project requirement meetings, Identifying the impact and Prioritization of tasks and efforts, identifying master feature listings of project, task order management, analysis of business requirements, Providing the road map and guidelines to develop System design, providing data flow and security procedures and processes, providing high level design solution to development, evaluating all solution designs from different methods and approach, identifying and approving the solution design, monitoring code and test results reviews, developing the quality and risk management plan for offsite and offshore delivery on the guide lines of projects, gathering metrics for quality and productivity, managing the change control process, coordinating with enter praise release management, coordinating and managing the project issuance and implementation, managing the project archives for future use through implementation. As the Delivery project manager I am required to ensure that the project plan, scope and budgets were in alignment with the goals of project sponsors, systems directors and vice presidents of State Farm insurance. I am also responsible supporting and maintaining existing feeds, cubes, reports and maintaining service level agreements with user groups or application group, data management based on service level agreements, incident allocation and management. Additional responsibilities also included periodical demos to the project sponsors, directors and business partners, providing weekly status updates to service manager and sponsors, developing system and application standards to guide project teams.

All of the new Data Analytics projects are following an Agile based methodology with daily scrums, three week sprints/iterations, three week retrospectives, sprint planning meetings and managing the backlog. At the end of each three week sprint I organize sprint retrospectives meetings and sprint planning meetings for the next sprint. I use project master features listing doc for managing the sprints and add the backlog tasks to sprint. At the start of each project I would add all of the identified tasks to a project backlog and then move tasks from the backlog to respective sprints during the project during the sprint planning meetings.

All of the Data analytics project sprint/iteration deliverables are delivered on time with 90 to 95% of allocated hours except Driver information feed project. Driver information feed project is a most complex due to the older data and unexpected relations with in the data. Data analytics is a complex project with onsite, offsite and offshore development teams and a complex infrastructure that required on time delivery of components and reports to analytical research for different hierarchal groups.

In Data analytics project, data will extract from host IMS, DB2 databases to load in to federated data warehouse every day as a dimension. Then data load in to Informatica and cubes and reports generated Cognos tool. I designed a database user exit to capture daily updates with impacting business applications. I also designed a process for full or single record refresh in Federated data warehouse tables from source. I authored processes, procedures and developed Provisioning application area to work on Data analytics projects. I also trained and mentored the team leads and the team members in the application area.

All of the Special projects Service request projects are executing in Water fall methodology. I receive the requirements and scope from business analysts, legal team and/or state regulatory response team.

The special projects service requests are highly critical and needs to be completed with in a short duration of time, one week to six weeks. Because of sensitivity of State Farm interests from legal and state regulatory agencies, accuracy and on time delivery are critical factors. I successfully delivered more than 100 service requests for State Farm Insurance.

I have designed and delivered the Cube design and development project on time in Cognos with 80% of allocated hour’s utilization for AFO, agent, policy premium and agent commission with respect to geographical data for Life Insurance project of State Farm Insurance. I also resolved the orphan elements in the existing Policy type cube in Cognos.

I have successfully implemented 7 projects in Auto Driver information application system.

Some of the major projects includes..
DVA project was delivered successfully along with 9 resources to support and provide the driver and vehicle information from DMV and choice point, when agent enter the house hold address on VB based frontend and mainframe backend application. Now, Agents will receive all drivers and vehicles listed on the house hold to rate the policy according to corresponding risk is associated with the policy.

Order response monitoring project for Auto driver application was successfully delivered and executed to track each product order (Loss history report, Motor vehicle report, Previous insurance report, Undisclosed driver report) request and response time from external vendor Choice point. It helped to drop the incidents and service calls significantly from agents and underwriters due to product order delay. This project was executed in Water fall methodology.

The technologies include in the Data analytics, Special projects, Cube design and development for Life Insurance and Auto Driver Information in State Farm Insurance: 

IBM 3090, MVS, UNIX, IMSDB/DC, CICS, DB2, COBOL, PL/1, JAVA, VB, JCL, RMS, 
HP Service desk, Service manager, SAS, EZTREIVE, File Aid – DB2, FINALIST BTS, Cognos, Informatica, Rational Clear Quest, HOURGLASS, File Aid -IMS/DB, PANVALET and BTS, EXPIDITER, CONTROL-D

Project 2 : Confidential
Client : Confidential New York
Role : Team Lead and Onsite Coordinator 
Duration : June 2001 to Dec 2002

I was the Technical Lead and onsite coordinator leading a multiple million dollar project for Guardian life Insurance. I was responsible for leading 4 onsite resource and 6 offsite team members to convert data and application system from PC LAN to Mainframe. This system was developed in the third party vendor package for life insurance policy administration and maintenance. The data from Oracle from PC based system was migrated and converted to VSAM and DB2 tables.

My responsibilities include lead the project requirement meetings, analysis of business requirements, system design, providing data flow diagrams, providing high level design solution to development, conducting code and test results reviews, gathering metrics for quality and productivity, coordinating with enter praise release management, coordinating the project issuance and implementation, m. As the Project Lead I was required to ensure that all programmers were coding COBOL programs according to CYBERLIFE procedures and standards strictly. I was responsible for supporting and resolving coding and testing issues from programmers. 

In ALS project, the data from Oracle from PC based system was migrated and converted to VSAM and DB2 tables to administrate maintain the Universal life and whole life products and introduce new funds according to latest market trends.

The technologies include in the ALS project in Guardian Life Insurance: 
IBM ES 9000, MVS, UNIX, CYBERLIFE, CICS, DB2, COBOL, JCL, DYL280, CHANGEMAN, Oracle

Project 3 : Confidential
Client : Confidential Swindon, UK
Role : Project Leader
Duration : June 2000 to June 2001

I was the project leader leading two projects worth 1.5 million pounds for Zurich financial services. I was responsible for leading 2 onsite resources and 8 offsite resources to revise the life insurance product features based on changes in UK legislation and Inland Revenue qualifying rules and practice revisions.

My responsibilities include lead the project requirement meetings, analysis of business requirements, system design, providing data flow diagrams, providing high level design solution to development, conducting code and test results reviews, gathering metrics for quality and productivity, coordinating the project issuance and implementation. As the Project Lead I was required to ensure that all programmers were changing the programs in the organization standards and procedures. I was responsible for problem solving, supporting and resolving coding and testing issues from programmers. 

In Controls project I have redesigned application to add new products AEP and ATP and track and report data mismatch errors by maintaining an independent update history database in IMS/DB.

The technologies that were used in the Phase 3 project of Zurich financial services.
IBM 3090, MVS, DB2, PL1, COBOL, ASSEMBLER, IMS DB/DC, VSAM, JCL and FILE AID

Project 4 : Confidential
Client : Confidential UK 
Role : Module Leader
Duration : Oct 1999 to Jun 2000.

I was a module leader leading a module of multiple million Pounds project for Tesco Intake management project. I was responsible for leading 4 offsite resources to modules in the mainframe code generation Telon.

My responsibilities include analysis of business requirements, application design, providing high level design solution to development, coding and testing for highly complex modules, conducting results reviews. As a Module Lead I was required to ensure that all programmers were changing the programs in the organization standards and procedures. I was responsible for problem solving, supporting and resolving coding and testing issues from programmers. 

In Intake management project, I have created complex SQL queries in DB2 with optimum and effective system usage.

The technologies that were used in Tesco Intake management system: 
IBM S-390, MVS, DB2, COBOL, IMS DB/DC, JCL, BTS, TELON, FILE AID and QMF 

Project 5: Confidential
Client : Confidential U.K.
Role : Sr.Analyst Programmer
Duration : Jan 99 to Oct 99.

I was a senior programmer analyst for four different clients of Experian. I was responsible for developing the new programs and enhancing the existing programs for Auto score credit card and loan application process system.

My responsibilities include analysis of business requirements, application design, coding unit testing and system test support, presenting the test results to business analysts, project lead and managers, technical support to other team members. As a senior programmer I was mentoring and support the junior team members in technical, processes and organization standards.

I was designed, coded and tested 5 new programs 4 existing programs on time. All defects were resolved without impacting the project schedule.