SUMMARY

• Senior Project Manager offering 25 years of IT management experience. Managed large projects up to $5M in value with cross - functional teams and matrix environments.
• Consulting experience in enterprise implementations, Information Technology, and Project Management.

TECHNICAL SKILLS

Project Management Tools/Skills: Microsoft Office Suite (MS Office), Office365, NetSuite OpenAir, Microsoft Project (limited), Microsoft Excel, Microsoft PowerPoint (Ppt), Microsoft Visio, Smartsheets (limited), Salesforce, Remedy, ServiceNow.

Soft Skills: Problem Solver, Relationship building, Communicator, Assessment, Analytical, Presentations, Project Management, Program Management, Work Breakdown Structure (WBS), Risk Mitigation, Scheduling, Project Scoping, Project Planning, Project Documentation, Collaboration, Influencing, Proactive, Process Improvement, Project Reports, Problem Solving, Resolves Issues, Innovative.

OTHER INTERESTS: Audio engineering, wood working, web hosting, new technologies, Project Management (PMP) Certification, CISSIP Certification, Computer Science, professional publications and articles

PROFESSIONAL EXPERIENCE

Confidential, Nashville, TN

Responsibilities:

• Worked with network engineers to develop network (LAN/WAN, wireless) design using Microsoft Visio for each site including wireless network designs.
• Provided hardware list to warehousing group with timelines for when equipment had to be onsite.
• Assisted migration team and firewall resources with firewall requirements, rules, and access approvals as needed to ensure alignment with InfoSec policies.
• Managed scheduling of engineers for onsite installation of network equipment.
• Managed circuit orders with national carriers for connectivity requirements for each site.
• Maintained ongoing communications and project documentation with onsite personnel, project team members, engineers, InfoSec, Program Management, and Leadership throughout project life cycle.
• Completed Microsoft PowerPoint (Ppt) presentations for weekly status reporting regarding project milestones, deliverables, dependencies, risks, and issues; communicating across all management teams.

Confidential, Brentwood, TN

Responsibilities:

• Responsible for infrastructure (LAN/WAN), computer hardware, connectivity, and Confidential data migration needs for new and existing ambulatory facilities. Completed procurement and deployment management processes as new clinics and staff arose to ensure equipment arrived onsite and on time.
• Interfaced with Confidential and local IT, Security, Technical, Infrastructure, Data Governance as well as third-party teams through project kickoff, circuit/connectivity establishment, hardware procurement, to project completion.
• Responsible for data migration processes as new clinics and facilities acquired by LifePoint.
• Completed 8 in-market migrations (single clinics/databases) to date for 2017
• Completed 3 large market acquisitions by Oct 2017; multiple databases (multiple vendors), over 100 providers, and hundreds of thousands of Confidential health records involved.
• Collaborated with project team analyzing business and system needs to develop project plan including tasks, resource estimates, budget estimates, team members, and deliverables for the market (multi-clinics) site integration efforts.
• Provided progress reports when necessary to the Program Management Office (PMO) when required.
• Communicated with clinic staff and project team during migration process to report on migration success results, metrics clarification, test and deployment management activities.
• Researched possible data archive vendor partnerships, coordinated negotiations with and completed vendor selection process for enterprise archive vendor ensuring ongoing and future data migrations would meet Confidential compliance, governance, and quality standards.
• Managed deployment schedule for migration to enterprise dictation system (Q4 2015 / Q1 2016).
• Completed department SharePoint 2007 website migration to SharePoint 365.
• Mentored teammates and junior PMs when opportunities arose.

Confidential, Naples, FL

Contractor - Project Manager/Systems Engineering Consultant

Responsibilities:

• Managed the enterprise antivirus application for the Confidential office and 72 hospitals with 50,000 endpoints. Implemented a self-help module regarding the reporting feature in the application which reduced the Antivirus application support tickets by 10%.
• Using performance analytics, deployed additional update managers and message relay servers at hospital facilities to improve performance as well as decrease demand for WAN traffic.
• Served as a member of the Health Management Associates Mergers and Acquisitions Team during 2013 assessing hospital data center infrastructure determining costs and timeline for integration into the HMA/ Confidential environment.
• Working budget of $2M-5M out of an overall acquisition budget of $16M earmarked for IT.

Confidential, Memphis, TN

IT Director - Technical Leadership from Startup to Established Organization

Responsibilities:

• Built infrastructure centered around hosted services to provide a flexible network. With primary systems located within top-tier datacenters, systems are managed, secured, and backed up by teams of experts thereby saving $200,000 - $400,000 in hardware, software, support, utility, and personnel costs.
• Provided training and support for team of 30 field office managers.
• Managed technology, telephony, mobile telephony and application support for 24 fulfillment warehouse locations across the country.
• Oversaw secure electronic data interchange (EDI) implementations for multiple clients.
• Directed global deployment of new operations software and systems, coordinating with software project engineers and support vendors ensuring successful and on-time project delivery meeting stakeholders’ expectation.

Confidential, Franklin, TN

IT Director

Responsibilities:

• Implemented offshore development initiative which not only cut costs by 50% but increased development output by 100% - 150%.
• Refocused in house development to technical support and implemented a support ticketing system to better project manage system changes in addition to tracking support requests--resulting in increased customer satisfaction and faster issue resolution times.
• Managed all phases of the software development life cycle (SDLC) with offshore software development team following agile methodologies. Kept systems development team on schedule and clarified ultimate business goals related to the application via bi-weekly SCRUM calls.
• Participated in customer engagement and training visits.

Confidential, Franklin, TN

Owner

Responsibilities:

• Provided IT consulting and services in the hospitality, real estate, insurance, financial, accounting, transportation, higher education, healthcare, and courier/distribution industries—supporting clientele’s information systems, applications, equipment, connectivity, and security.
• Managed Vendor Relationships for clientele regarding technical applications and services.
• Sought to provide continuous improvement to clientele’s information systems while maintaining a stable environment.
• Completed back office systems refresh for 300-room hotel.
• Managed digital signage deployment project for large convention center space.
• Project Managed and completed IT infrastructure deployment for large hotel.