SUMMARY

Seasoned, accomplished, credentialed, well-rounded, and versatile Program and Project Management professional. History of successfully developing and maintaining positive working relationships. Adept at aligning teams. Possesses strong organizational, interpersonal, analytical, and critical and strategic thinking skills. Proven ability to design and implement project management process and methodology and build and improve PMOs. Fourteen years of project management and PMO experience includes IT and non-IT projects, IT Infrastructure and software development, and Waterfall and Agile methodologies. Proficient with MS Project / Project Server, MS SharePoint, MS Visio, and MS Office.

EXPERIENCE

Project Management / PMO Consulting:

Confidential

Project Manager / Consultant IT PMO

• Manage software development projects scope, schedules, budgets, risks and issues, dependencies, communications using a combination of Agile and Waterfall methodologies. Ensure projects are compliant with PMO standards and CMMI best practices. Provide dashboard reporting to IT leadership.
• Manage 1MM project to redesign corporate website using Sitecore CMS.
• Manage .NET development projects using Scrum.
• Member of team that prepared development organization to achieve CMMI Maturity Level 2.

Confidential

Senior Project Manager / Consultant IT PMO

• Provided Project and Portfolio Management and drove PMO process improvements for IT Operations.
• Managed IT Infrastructure and Operations projects, including: Campus Network Upgrade Wired and Wireless , Data Center Network Upgrade, UCS Implementation, SAN Upgrade, AirWatch Deployment, Lync upgrade and rollout projects, office relocation projects, and projects to migrate applications to the public cloud.
• Implemented project dashboard reporting, project governance, and Demand Management for IT Operations.
• Led the Agile adoption and served as Scrum Master / Kanban Goalie for IT Operations teams.

Confidential

Senior Project Manager / Consultant IT Operations PMO

• Served as Project Management Team Lead in IT Operations PMO for Omnicom Group Inc. company that provides IT hosting and data center services to Omnicom agencies.
• Provided end-to-end project management for IT hosting and managed services projects.
• Defined project management process and methodology. Designed and implemented a Demand Management process, project reviews, dashboard reporting, and other PM processes. Worked with IT Operations Management to drive process improvements.
• Provided oversight of two Project Managers, including making project assignments and providing guidance on effectively managing projects.

Confidential

Senior Project Manager / Consultant IT PMO

• Managed IT Infrastructure and Application Deployment projects and drove process improvements in IT PMO.
• Designed and implemented a Demand Management process for intake of IT project requests.
• Managed project to implement Cisco WebEx for online meetings and audio conferencing.

Confidential

Senior Project Manager / Consultant PMO

• Managed IT and business projects and contributed to PMO process improvements.
• Managed 1MM project to replace the company's two-way radio system.
• Managed project to implement new meter reading handheld devices and software for Meter Reading Department.
• Managed small .NET application development projects using traditional SDLC.

Confidential

Senior IT Project Manager IT PMO

• Managed projects and contributed to process improvements in IT PMO focused on project delivery for five areas: Server and Storage Engineering, Network Engineering and Telecom, Desktop Engineering, Data Center Operations, and Information Security.
• Managed the design, testing and implementation of Wi-Fi networks at 200 stores to pilot the sale of tablet PCs.
• Managed the implementation of a Managed Security Service Provider MSSP for security log monitoring and alerting.
• Managed the assessment and implementation of Microsoft System Center 2012 SCSM, SCCM, SCOM, SCORCH .
• Managed the server and SAN hardware and OS upgrade for the GameStop e-commerce environment.

Confidential

PMO Program Manager

• Created a PMO at the Morningstar Division of Dean Foods and made Program Management an integral part of managing the Dean Foods Cultured Products yogurt, sour cream, cottage cheese business. Had responsibility for Project Governance and Portfolio Management for 20 projects. Reported to VP of Program Management.
• Defined, implemented, and maintained project management methodology, processes, team structures, tools, document templates, and dashboard reporting.
• Provided cross-functional team leadership, alignment, planning, and monitoring and control for new product development, cost reduction, supply chain, and business transformation projects. Used Microsoft Project to create and track project schedules. Delivered project status updates and dashboard reports to senior management.
• Facilitated project governance meetings for management to make project decisions and portfolio alignment meetings to ensure that project resources and priorities were aligned with business strategy and objectives.

Confidential

Senior Project Manager PMO

• Established a PMO and managed Marketing and R D-led projects at Pizza Hut. Implemented project management processes and tools and led cross-functional project teams for in-market tests and national product launches. Helped build new menu layers Tuscani Pastas, WingStreet, The Natural, Big Eat Tiny Price and rebuild product pipeline.
• Provided project alignment, planning, and control for Pizza Hut cross-functional projects to ensure that new product market tests and national launches were successful from a consumer, financial, and operational perspective.
• Facilitated project chartering, planning and Work Breakdown Structure WBS sessions and weekly project control meetings with 20 cross-functional team members.
• Created, updated, and analyzed project plans using Microsoft Project to monitor time, cost, and quality tradeoffs and make more informed decisions. Provided critical path and risk analysis and communicated to senior management.

Senior Systems Engineer

Confidential

Managed enterprise-scale IT Infrastructure projects servers, storage, network, messaging, security, data center through all phases of the project lifecycle.

TRAINING

ITIL Foundation Dell 2015, SAFe and Agile Release Planning Rally 2015, Agile Foundations, Agile User Story Creation, Agile Kanban, and Scrum Master Training Eliassen 2014, PMI Global Congress 2011, The Future of Project Management Dr. Harold Kerzner 2010, The Effective Facilitator Leadership Strategies 2007, Neal Whitten's No Nonsense Advice for Successful Projects 2007, The Project Management Certificate Program: The Kerzner Approach to Project Management Excellence 2006