PROFESSIONAL SUMMARY:

Professional and business focused Senior IT Lead / Project Manager / Logistics Consultant with relevant experience leading and building project teams. Enthusiastic and committed with excellent interpersonal skills while demonstrating strong competencies and creativity in the ownership of operational issues and projects. Very keen to take on new challenges and gain further exposure to organisations looking to make positive change across their operations. I integrate very easily with people, and within my various IT, Infrastructure and Logistics Project Management positions have always got on very well with work colleagues and trainees. I believe the skill of adapting to the current environment has assisted me to integrate and relate to people at different levels.

FUNCTIONAL SKILLS:

Project Management

WMS Implementation

Voice Picking Implementation

Site Start Ups Logistics Operational Improvement

WMS site auditing

Test Planning

Leadership

Influencing Skills

Course Development and Delivery

Programme Management within an IT Infrastructure environment are recent skills that I have acquired

PROFESSIONAL EXPERIENCE:

Confidential

IT Project Manager

Responsibilities:

• WMS Implementation staff backfill

Confidential

IT Project Manager

Responsibilities:

• WMS Vendor Selection which involved five Vendors.
• The RFP process involved issuing the RFP, presentations from each Vendor followed by a period of due diligence.

Confidential

IT Project Manager

Responsibilities:

• Logistics site start up managing the IT team covering the following areas
• Network Installation
• WMS configuration
• Site Equipment install (printers, scan guns, PC’s, laptops)
• Managing the resources and the IT budget
• Overall site preparation and installation was completed in two and a half months.

Confidential

WMS Project Manager

Responsibilities:

• WMS Vendor Selection which involved four Vendors.
• This involved presentations from each followed by a period of due diligence.
• This role involved preparation of a Business case in order to secure project funding.
• Work streams managed included HR, IT Infrastructure, Warehouse Operations and Customer Services.
• To implement and control disciplined handover procedures as part of project control.
• Ensured key project milestones were met in a timely fashion.

Confidential

WMS Implementation Project Manager

Responsibilities:

• Managed and worked with the third party software vendor.
• Ensure key project milestones are met in a timely fashion.
• Working on As - Is, To-Be processes and requirements for the transition from a bespoke Retail Till & ERP system to a new integrated system. Areas covered include E-Commerce & Manual Sales Orders, Customer Service, Purchase Order Management, Inventory Control, Replenishment, Merchandising & Store Operations, MIS and Interfaces to Web & JDA Warehouse Management Systems.

Confidential

WMS Implementation Project Manager

Responsibilities:

• Ensured key project milestones are met in a timely fashion.
• Managed the overall test process.
• Managed the overall site requirements.
• Ensured project is on track for the scheduled ‘Go-Live’ roll outs.
• To implement and control disciplined handover procedures as part of project control.
• Project Managing the Confidential indigo WMS roll out across the business. Working with business development planned the roll out project after coming on board as a result of project resource issues.

Confidential

Logistics Project Manager

Responsibilities:

• Having signed a NDA this short assignment was pre project prep work.
• I pulled together a Business Case to enable the kicking off of a major project within Confidential .
• The project was then assigned to a permanent member of staff to take forward.
• Governance included a weekly Highlight Report.

Confidential

Logistics Operational Project Manager

Responsibilities:

• Project managed a ‘lift & shift’ new site start up for a 3PL operation
• The role involved managing the Confidential B&Q / Screwfix reverse logistics operational move from the Confidential Birmingham warehouse to a new DC in Stafford.
• This involved the Warehouse build / fit out, the people element with HR, The systems integration and infrastructure with IT.
• I also worked with the operation to ensure that the process flows and SOP’s are updated accordingly
• Documentation created included PID, Overall Project Plan and Lessons learnt documents

Confidential

Senior Project Lead

Responsibilities:

• The role involved managing and leading logistics projects covering various applications including;
• EPOD Stabilisation
• EPOD Stabilisation
• EPOD Replacement
• Track & Trace
• Implementing an upgraded Despatcher system at Healthcare at Home - adhering to strict governance.
• Implementations in other areas including Project Methodology

Confidential

Project / Programme Manager

Responsibilities:

• This role of Global Program Manager involved managing a Windows 7 upgrade roll out project.
• Lead, motivate, develop and coach the team to deliver project goals and colleagues objectives, managing the performance of the project / program team.
• Execute high-level project planning, participation in the creation and agreement of business cases, development of the project charter and gaining approval to proceed.
• Ensuring that the delivery of outputs from the projects meets programme requirements and is to the appropriate quality, on-time and within budget.
• Managed a team of 9 Project Managers across 12 European Countries. Plan and design the project / program and proactively monitor its overall progress, resolve issues and initiate corrective action as appropriate.
• Define and communicate clearly the roles and responsibilities of each member of the project / program from the Sponsor downwards in an international context. Managing the efficient allocation of resources and skills within the programme. Lead, motivate, develop and coach the team to deliver project goals and colleagues objectives, managing the performance of the project / programme team.

Confidential

Project Manager

Responsibilities:

• To implement and control disciplined handover procedures as part of project control.
• Ensured key project milestones were met in a timely fashion.
• Managed the overall test process.
• Managed the overall site requirements.
• River Island upgrade the PkMS R2002 to WMoS 2011X
• Managed the River Island test team
• Ensured project was on track for a mid July 2012 ‘Go-Live’
• Managed a team of River Island Super Champions

Confidential

Implementation Team Lead

Responsibilities:

• Managed a team of implementation specialists
• Defined and delivered standard working practices to harness system benefits in like for like operations.
• Developed the plans with site specific timelines to provide a map to successful implementation, ensuring delivery, inclusive of third party management as necessary e.g. racking labels / signage.
• Developed warehouse conversion checklist and plans inclusive of all conversion factors to deliver effective implementation and support at each site, inclusive of effective physical process flows, signage requirements & site specific system configurational requirements.
• Delivered the site specific plans to each site & gain buy in & relevant site commitment (resource / communications).
• Supported the super users & operation, imbuing the new working practices at all levels … assessment of success must include eradication of old processes i.e. ‘old habits’.
• Developed post implementation evaluation criteria, to highlight key learnings & necessary changes required going forward, also providing measured feedback to celebrate success.
• Weekly update report on progress, physical site readiness, IT status, issues, risks & dependencies.

Confidential

Business Improvement Project Manager

Responsibilities:

• Managing various business improvement projects and initiatives within the Logistics arena at Confidential .
• Supported the operation strategically at a senior management level within the distribution network.
• Functional specification development for customisation on projects.
• Support the Confidential NDC ‘HighJump WMS’ project, and develop documentation.
• Managed operational procedural development at DC’s
• Implemented Distribution Centre and Branch changes nationally as part of Error Reduction Project
• Designed and specified invoice document and labels as part of the NDC project
• Reduce reported error levels within branch deliveries, resulting in major financial savings

Confidential

Operations Support Manager

Responsibilities:

• Managed the PkMS WMS support department.
• Functional specification development for customisation on projects.
• Generated requirement documents for additional system customisation.
• Implement and control disciplined handover procedures from project development.
• Managed operational procedural development
• Managed the PkMS Support Team
• Managed the Stock Administration Department