SUMMARY:

• A result - oriented business professional with proven abilities in Project Management Client Support/Service, Process Re-engineering, Resource Management, Design/Implementation of Solution, Budget Planning, and Reporting.
• 8 years of experience as a Business Analyst/Project Manager for Media, Finance, Insurance with experience and knowledge in multiple business domains.
• Wide-ranging experience in using different SDLC methodologies such as Agile (Scrum) & Waterfall.
• Strong knowledge of Scrum Theory, Scrum Values, Scrum Team, Scrum Events (sprint planning, standup, review and retrospective) and Scrum Artifacts (Product backlog, sprint backlog and increment).
• Extensive experience in gathering business requirements (BRD) and developing functional specifications (FSD) with special emphasis on Use Cases, defining Test Cases, UML Diagrams and providing user training and support.
• Strong process analysis skills and ability to suggest improvements for efficiency and effectiveness of solutions based on industry best practices
• Experience in conducting GAP analysis, SWOT analysis etc.
• Knowledge of assessing “As Is” & “To Be” scenarios and creating process flow diagrams.
• Conducted Joint Application Development (JAD) sessions, Brainstorming, Surveys and Interviews.
• Writing SQL Queries for data validation.
• Experienced in Sprint Testing, Integration Testing, Regression Testing and User Acceptance Testing (UAT).
• Strong Problem-Solving skills & Multi-Tasking abilities with proven experience in resourcing people and process knowledge to assist enterprises in making critical decisions.
• Ability to work with diverse team with different points-of-view and lead the team to convergence, while always keeping the project objectives in sight.
• Excellent verbal and written communication skills and ability to communicate well with all levels, technical as well as non-technical stakeholders.
• Project restructuring, program development, streamlining operations, labor utilization analysis, workload management.

TECHNICAL AND ENVIRONMENT SKILLS:

Project Methodologies: Agile (Scrum) and Waterfall

Business Modeling Tools: MS Visio, Balsamiq and Google Drawing

Requirement Management and Defect Tracking Tools: JIRA, TFS, Bugzilla, HP ALM and Rally

Relational Database Applications: MS SQL Server, Oracle 9i/11g, Tableau, Cognos Analytics

Business/Software Applications: MS Office Suite (Excel Advanced, Word, Outlook and PowerPoint), MS SharePoint and MS Project

Programming Skills: Python, Java, C#.net, R and Matlab

Data Modeling: XML, JSON

WORK EXPERIENCE:

AWS Project Manager

Confidential

Responsibilities:

• AWS Certified Cloud Practitioner 2020
• Creating and managing budgets applications team, ensuring project runs on time and work is delivered effectively.
• Managing end to end app migration process.
• Work with DevOps team to understand process and determine appropriate tracking data points to operationalize the process.
• Use those data points to build a forecasting model so the teaqm can better plan projects
• Lead multiple initiatives by interfacing with the business stakeholders, requirement elicitation and validation, providing regular status updates to the stakeholders, and taking responsibility for various project artifact within agile framework.
• Write development stories driven by updates/additions in the upstream system that needs to be sent to downstream systems
• Lead end to end transformation from Waterfall to Agile.
• Coordinate / communicate status of the stories with the relevant systems
• Steered Sprint planning, Daily Scrum, Sprint review and Sprint retrospective sessions
• Designed workflow diagrams using MS Visio, provided reports & updated pending issues from user stories
• Used SQL scripts to extract data, Tableau, and Informatics to analyze large sets of referential and transactional data, joined multiple tables and assessed corresponding Business rules, ETL logic and Data Quality Rules to ensure data quality is consistent with Business and regulatory standards
• Developed training script, training plans & UAT plan by addressing UAT logs to measure relative changes needed before implementing UAT.
• Managed Defect Lifecycle and tracked each defect through JIRA.
• Managed post-production activity by continuously monitoring the production environment and assigned production issues for immediate rectification.

Project Manager

Confidential

Responsibilities:

• Direct and manage policy automation project development from initial to closure.
• Effectively communicate project expectation to team members and stake holders in timely and clear fashion.
• Generate revenue by coaching staff on effective prospecting and lead development strategies.
• Plan and schedule project timelines and milestones using appropriate tools.
• Estimate the resources and participants needed to achieve project goals.
• Integrate systems via analysis, design, code, test, documentation & implementation of applications & interfaces, adhering to IMS system integration and quality.
• Ensures IMS application integration quality standards across all projects (Policy and Claims). Creates & maintains project plans for assigned activities.
• Assess manual processing steps for automation opportunities in IMS policy processing system and Claims system for efficiency gains.
• Identified inefficiency and made recommendations for process improvements.
• Work with system administrators and technical resources to address system problems and further automate processing.
• Analyze payroll cost and productivity reports
• Specify, document, and test additions and modifications to the policy issuance/claims functionality.
• Excellence in seamless implementation, collaboration with other MGUs and delivery teams to build testing solutions.

Senior Business Analyst

Confidential, NYC

Responsibilities:

• Preparation of Project schedule.
• Direct all team personnel to achieve completion of the project on schedule, within the budget, with quality that confirms to original plan and specification.
• Involvement with hiring, training and developing team members.
• Led meetings involving cross functional teams such as Investments, Risk, Trading, Data Governance and IT.
• Performed initial and variation margin calculation for exchanges traded instruments.
• Documented current state of the preferred hierarchy of vendor analytics to facilitate effective analytics data stewardship (Data Governance) for to the risk department.
• Performed gap analysis based on the current state and proposed solutions.
• Documented detailed business requirements for development/implementation.
• Led requirements walkthrough sessions with development team.
• Performed User Acceptance Testing (UAT).
• Extensively used SQL for performing vendor data coverage analysis and performing ad-hoc research.
• Designed reports using IBM Cognos (A Business Intelligence & Reporting Tool)
• Tracked project status and issues using JIRA

Senior Business Analyst

Confidential

Responsibilities:

• Led work sessions between business users to capture initial requirements gathering.
• Responsible for requirements elicitation through JAD sessions with different knowledge experts, technology team, and stakeholders.
• Analyzed existing specific business optimization logic to be applied to CMS model.
• Created high level documents, conceptualizing user requirements, and developer facilitation.
• Conducted working calls with SMEs for business architecture and requirements approval.
• Acted as SME for matching and allocation logic between Repo and Reverse Repo trades for developers and other team members.
• Performed GAP analysis and Feasibility Studies to check compatibility of the existing system to infrastructure with new business requirements.
• Produced Business Process Models, Work - Flow Diagrams, and Architecture Diagrams based on data flow using Visio.
• Assisted Product Owner in prioritizing stories from product backlog to sprint backlog while overseeing bi - weekly sprints and acting as Scrum Master to facilitate daily scrum meetings to address progress and issues.
• Worked with developers and SMEs to understand the work effort for a requirement, communicated any comprises to the teams, facilitating adjustments to satisfy all parties.
• Worked with cross - functional regional and database teams for ensure smooth data flow from upstream source system.
• Provided updates on project status to stakeholders, capturing feedback to create framework for future steps.
• Worked extensively with both on and off shore teams.
• Wrote test cases and tested them in SIT environments to ensure business logic was defined.
• Acted as a bridge between the business and development team conveying issues and feedbacks to ensure a collaborative approach.
• Assisted users in UAT environment for testing and acted as product support for users once the product was live.

Data Steward Analyst

Confidential

Responsibilities:

• Wrote efficient user stories and use cases.
• Created log of data source and points and maintain tracker.
• Worked with different source system teams, including general ledger team to validate data and make remediation plans as needed.
• Generated exception reports for any anomaly found.
• Responsible for data quality, data analysis, data profiling, data modeling, and data mapping capabilities.
• Understood the business requirements and identified gaps in different processes and implemented process improvement initiatives across the business improvement model.
• Involved in special projects and provided ad hoc / special analysis as required (e.g. liquidity reporting)
• Participated in documenting the requirements that were critical to the business process and used those requirements in system design based on a Use case approach
• Prepared and validated high-level requirements.
• Solid understanding of PL-SQL
• Facilitated walkthroughs with business SME’s from application origination, processing, underwriting and closing domains.
• Created the use cases and process flows in MS Visio
• Reviewed and provided inputs to the testing scenarios and test cases
• Conducted testing of stubs and user acceptance testing (UAT) to test the application from user view.