Project Analyst Resume
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SUMMARY
- Senior project coordinator with twelve years of experience within the financial, healthcare and retail sectors. My skills include, yet are not limited to status reporting, project metrics and building business requirements. I am currently seeking a position that will afford me the opportunity to take on more project management responsibilities and ultimately become PMP Certified.
TECHNICAL SKILLS
- Project Coordination, Project Management
- Business Analysis, and IAM Security/Risk Analyst
- User, Team, Stakeholder and Executive Project Management Communications and Quality Assurance
- Continual Assessment, Process and Procedure Controls to achieve a smooth Project Implementation
- Microsoft Project
- Microsoft Office 365
- Microsoft SharePoint
- ServiceNow
- Trello
- Power Automate
- Confluence/JIRA
- Clarity PPM
- Rational QualityCenter
PROFESSIONAL EXPERIENCE
Project Analyst
Confidential
Responsibilities:
- Supported the preparation of the organization’s first (Sarbanes - Oxley) SOX compliance audit for the Governance, Risk and Compliance team, reporting to the lead Project Manager
- Developed a firm understanding of Power Automate within SharePoint including workflow and Microsoft Forms
- Built an automated proof of concept for Risk Assessment, Acceptance and Exception request workflows leveraging Power Automate
- Performed gap analysis and identified inconsistencies between existing corporate security policies and the National Institute of Standards and Technology (NIST) Cyber Security framework
Project Coordinator
Confidential
Responsibilities:
- Supported the large project initiative to upgrade 2500+ Chipotle Mexican Grill (CMG) restaurants to Windows 10 and Connected Payments (CP)
- Tracked and monitored an average of 37 nightly installations performed by two separate vendors from mid-September through project completion in December 2019
- Validated vendor installation schedules against the CMG project plan to ensure installation dates were in alignment and addressed discrepancies as needed
- Analyzed upwards of 25,000 post installation ServiceNow incidents to determine the top 10 issues that prompted level 1 to level 3 restaurant support tickets and provided the findings to the CMG operations team and project stakeholders
- Compiled a weekly steering committee report to communicate project status to date including percentage of installations complete, remaining installations, root cause of aborted installations as well as any issues or risks that might impede the remainder of the project
- Led the last week of installations through to completion, ensuring sites were prepared and identifying any outstanding issues or needs - during the absence of the lead project manager
Project Manager
Confidential
Responsibilities:
- Compiled and provided weekly status reports, performance and risk factor analysis, and resource reporting to Business Integration team using standardized project management tools, schedules, and planning calendars as well as Microsoft PowerPoint, Excel and SharePoint
- Distributed real time updates to the Enterprise Planning Calendar, Business Requirements Document (BRD), and Decision Log
- Maintained various logs and business requirement documents and assisted in centralizing key cross-functional and enterprise information
- Administrator of the team SharePoint site in support of business projects and key initiatives
- Analyzed the project health of various initiatives through the use of reports built into Microsoft Project