Ecommerce Product Manager Resume Salt Lake City, UT - Hire IT People

OVERVIEW
Thrive in an entrepreneurial environment accomplishing great things. Extremely comfortable with ambiguity and creating new processes to achieve higher performance. Collaborator to clients, customers and business partners. Looking for international ecommerce-related position.
WORK EXPERIENCE
eCommerce Director:
Confidential, UT Mar 2010 – Present
Electronic Accessories, Consumer Packaged Goods, Promotional Products and e-Commerce.

Manage ecommerce department and all internet marketing efforts for ecommerce division with aggressive growth goals and full P&L responsibility.
Marketplace management: Amazon, Buy.com, Overstock, NewEgg, Ebay, and others
Direct merchandising: images, copy, keywords, promotions, pricing, etc
Direct product development: brainstorming, development, launch, and promotions
Direct customer service: LivePerson, feedback, tickets, phone and email support
Direct all other internet marketing activities: email marketing, social media, affiliates, link building, and SEO
Analytics-based decisions to support new policies including: shipping prices, re-platform recommendation (in progress), email marketing tool changes, etc.

Ecommerce Product Manager/National Accounts Manager
Confidential Salt Lake City, UT Oct 2001 – Oct 2009
International promotional marketing agency

Directed all aspects of eCommerce product including a detailed product road map
Directed web development activities for company store eCommerce and sales incentive/loyalty websites
Managed email marketing and blogging efforts
Managed clients’ expectations via weekly conference calls and in-person meetings
Made presentations, wrote proposals and worked on JNI’s largest accounts
Member of RFP response team-- made presentations to companies anytime a technology component was involved; for example to BD Medical, Guidant, Amylin, General Dynamics, Amgen, Good Technology, Canon USA, Cisco Systems, WebEx, Shell, and many more
Conducted research and reviewed analytics (Google Analytics)
Managed eCommerce web-based projects for clients including: BD Medical, Cisco Systems, Canon USA, Citi, DirectBuy, Ask.com, and many more.
Managed the Salt Lake City office that has 4 sales people and 3 support personnel.

Marketing Coordinator
Confidential Jul 2000 – Oct 2001
Nation\'s leading provider of information and communication products and services.

Responsible for assisting with the launch and growth of the newly available high-speed internet market. Reported to the marketing director.
Coordinated advertising tactics including email, door tags, direct mail, newspapers/magazines, etc. making sure campaigns were executed on schedule.
Managed a multimillion dollar budget by tracking expenses, issuing purchase orders, soliciting bids, negotiating prices, etc.
Managed temporary labor for special projects.
Planned and coordinated trade shows and other special events.
Conducted market research and communicated findings to sales personnel.
Established and wrote methods and procedures for various activities.
Wrote, edited and proofed copy as well as gave design feedback for various campaigns.
Coordinated print production, press checks, etc.

President and Founder (eCommerce Software)
Confidential Salt Lake City, UT Jan 2003 – Mar 2010
Managed all activities related to running and growing a “software as a service” company providing services for Channel & eCommerce Programs.

Directed all company activities including sales, development, testing, product definition, and accounting
Managed projects and relationships after projects have been won
Managed staff of 8 plus offshore resources and contractors
Technical sales visits and meetings
Vendor management including contracts and proposal evolutions
SEO, Internet Marketing, and PPC for clients.
Account management, online marketing, technical sales, product manager, project manager, business development, proposal writer, and consulting.

EDUCATION
Master\'s Degree
Statistics, Finance, Accounting, Management, Communications, etc
TECHNOLOGY/MARKETING CONFERENCES
Agile project management
Underground Marketing Seminar
User Generated Content
SmartMedia Conference
Channel Advisor User Conference

SKILLS

Adobe Photoshop Expert

Microsoft Office Products (Word, Excel, Visio, etc) Expert

Adobe Illustrator Expert

QuickBooks Expert

Project Management (Agile & Waterfall) Advanced

WordPress and Joomla Expert

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Ecommerce Product Manager Resume

Salt Lake City, UT

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