ACCOMPLISHMENTS:

Experience in administration, management and development across various business disciplines within various industry

• Skilled in negotiations, building organizational capabilities, customer insight, team leadership, coaching/mentoring, empowering an organization, and building organizational relationships.
• Initiatives to include sales, technology partnerships, solution areas, marketing, standards and advocacy.
• Drive business initiatives into commercial and public sector organizations in key verticals of homeland security i.e. city, border and coastal security , critical infrastructure airports, ports, and oil pipelines , and enterprise security.
• Track record for taking on team leadership and taking full responsibility for ensuring successful completion of project.

EXPERIENCE

Confidential

Adjunct Continuing Education Instructor

• Taught coursework in order to prepare students/corporations for careers in accounting, business and marketing.
• Coordinate with other areas of the college, and develop relationships with relevant external strategic partners such as local employers, organizations, and business associations to guide the development of Continuing Education programs.
• Taught Excel lessons in Business Analytics and use of data, statistical and quantitative analysis which address issues in address manufacturing, financial, human resources, customer relationship management, and supply chain. Dashboards, What-If Analysis, etc.
• Research and develop training programs to meet the identified needs, with an emphasis on programs in Finance and Business fields.

Confidential

Senior Career and Technical Education Instructor

• Provided supervisory training and management in the areas of Home Builders Institute HVAC-certified EPA Universal , Culinary Arts, Nursing Business Technology MOUS, Wireless and IC3 and Information Technology Networking .
• Research and produce plans of instruction, instructor guides, and other instructional materials in compliance with company policies.
• Arranged and facilitated work experiences for students seeking careers and/or post-secondary opportunities in business.
• Provided consultation internal management on the Federal Employee Occupational Safety and Health FEOSH Program. To include, but not limited to, development and implementation of policies and procedures, ensuring statutory compliance, monitoring programs and procedures, and oversight to the Occupational Safety and Health Committee.
• Designed system-wide curriculum to improve collaboration for various business courses using centralized repositories. Contributed to recent accreditation process by mapping assignments to IT course objectives.
• Designed and implemented yearly school-wide testing procedures to impact students.
• Developed access curriculum program via assessment forms, online classes and process improvement work which resulted in 75 improvement to existing curriculum to obtain 1 nation rating for department in 2008-09.

Confidential

Enterprise Architect/Project Management

• As an architect, evaluated IBM's product offerings and collaborated with delivery organizations to determine the optimal solution to customer requirements.
• Responsible for insuring the successful migration of customer's mainframe, midrange and hosting infrastructures into the designated IBM designated Service Delivery Centers. My responsibilities included the implementation of all LAN/WAN/MAN connectivity and security policy between the Service Delivery Center and the customer's enterprise network. Provided the LAN/WAN connectivity and security policy to the various IBM service network offerings to allow services and support resources access to the customers LAN/WAN/MAN infrastructure to deliver and manage the contracted services.
• Designed global networks for IBM's Application Management Services and Managed Business Processing Services lines of business to enable application developers, help desk/contact center agents resources access to the customer enterprise network and selected hosting to deliver contracted services for E-HR, CRM, Finance and Accounting and Procurement application support.
• Improved customer satisfaction by developing and managing quality metrics for Health Care Service portfolios consisting of 400 US and Canada employees and 38M operating budget
• Provided presales support in North America, France and Canada.
• Provided the technical and cost proposals to outline the possible options for solution sets involving identification of resources, required skills sets, capital and labor.
• Performed extensive research making it possible to obtain detailed market and company information on information technology, competition, growth programs, strategic plans and proposals, all which are essential in proposal development.
• Managed project timelines, deadlines, and in-house course announcements to speed up development.
• Tested usability throughout the software development process to ensure courses were user friendly.
• Created Excel macros and SQL subroutines to help clients querying, reporting, online analytical processing OLAP , and alerts.
• Conducted analyses, needs assessments, cost/benefit assessments and developing funding proposals, procedures for accomplishing project, staffing requirements, and allotment of resources to various phases of projects.

Confidential

Y2K Program Manager

• Responsible for Fulton County's Government 5.8 million dollar Y2K remediation budget.
• Developed security and crisis management plan and strategy for 9/11 department Y2K exercises.
• Supported PictureTel video teleconferencing VTC usage during Y2K emergency preparedness and long-distance training, for domestic environment.
• Planned and prepared for incident response drills with the forecasting of potential courses of action.
• Performed analysis of threats, hazards, or exposures for anticipated and ultimate impacts including injury, loss or damage of affected areas of a facility, and the effects on surrounding areas during Y2K failures.
• Successfully implemented a metrics based management system to measure productivity and technical readiness of consultants. Resulted in exceeding utilization targets by 10 .

Confidential

Senior Associate

• Developed blueprint for unconventional sales channels that were utilized to enhance global IT services.
• Successfully managed several product, application, and service lifecycles including a PictureTel Video Conferencing system in Montreal, Canada and Como, Italy.
• Wrote procedures, proposals, draft audit documents and business plans.
• Lead small technical groups and test groups and implemented solution at sites in Montreal, Canada and Como, Italy.
• Managed, upgrade, maintain and troubleshoot training labs for classroom instruction.
• Oracle database administrator responsibilities include the complete process of infrastructure design and operations, including systems analysis and maintenance, security, network operations and support, and systems configuration. Infrastructure includes hardware, operation systems, database management systems, network and security.
• Trained on live traffic carrying customer networks operations and maintenance staff globally.
• Managed project CRM, IT engineering and customer demo teams as well as in-country staff. Negotiated contracts for vendor services.
• Trained on PWC solutions to include SUMMIT-D, Oracle, Lotus Notes and Tivoli. Trained on WAN theory, remote installation, network/system operation and maintenance and sizing courses for multiple products globally. Over 100 different global customers affected.

Confidential

Network Design Consultant

• Utilized HPOpenview/ Remedy troubleshooting skills to isolate, resolve and report problems encountered over the Department of Justice DOJ WAN.
• Performed configuration and testing of application code using WinRunner, Seque and PVCS software packages.
• Configured and monitored Frame Relay Cisco routers on Department of Justice nationwide WAN
• Provided router design, configuration, memory upgrades to a 150 node WAN that consisted of Cisco routers.
• Responsible for the provisioning of circuit installations for nationwide DOJ sites on project.
• Supervised and trained contractors and full time employees. Developed and managed budget and schedule using project plans.

Confidential

Project Manager

Served as the technical lead for team that provided consulting services for Dept. of Justice Building renovation project.

Reviewed and provided recommendations for Mechanical, Electrical and Plumbing/Fire protection aspects of the project.

Reviewed and modified drawings using AUTOCAD software.

Confidential

Loral Federal Systems

• Serving as a Senior System Engineering Consultant, I provided technical services for on various consulting projects.
• Designed process flow for Document Storage and Retrieval system for Dept. of Air Force along with conducting Site Surveys, Network Design, Systems Implementation Plan, Requirements Analysis and Detailed documentation.
• Lead Source Selection Team responsible for input of data into network modeling system determined cost effectiveness of telecommunications services based on traffic volumes and user requirements for the Dept. of Education.
• Managed the Technical/Cost proposals where vendors were evaluated on their basis of delivery of FTS2000 WAN solution to Dept. of Education.
• Implemented Rapid Refund tax solutions for IRS utilizing James Martin methodology by integrating Oracle databases on Sun Sparc servers.
• Hardware: IBM Netfinity 5500, 3070, 3090, 9370, 370, RS6000, XT, AT, PS/2, DEC VAX 11/780, 8700, Micro II, Macintosh Quandra 650, 800, 80, Sun Sparc Station, Gateway 2000, Dell XM 5120. Boxhill RAID, Cellplex 7000, Cisco/2500,4000 routers, Catalyst Switches 6000,4000,3000,1548, 2912, 4006, Compaq Proliant 5000,6000. Nokia IP 1010,350, 330, Cisco Pix 515,525, Nortel Contivity 4500, SAN storage devices 2109 , CAT5 cabling, Distributed Sniffer, Fluke meter.
• Software: Sharepoint, ASP, Visual Source Safe, IIS 4.0, VB Script 2.0, MS Frontpage, Quickbooks, Interdev 6.0, , Clipper 5.0, FoxPro 2.5, Excelerator Case Tool, Informix, Lotus 1-2-3, dBASE III, ccMail, Windows for Workgroups, Windows NT 3.5.1/4.0, TSO, ISPF, IOF, INFO4, NETVIEW, PROFS, HP Openview, Platinum, Lexis/ Nexis, Westmate 6.1, FTP-ON NET, Lotus Notes Domino Server., Ahloa Transmanager POS, ACCPac, GIS, CAD/CAM
• TP Monitors: Encina, TOP END, Tuxedo
• GUI: Visual Basic 3.0/5.0/6.0, Excel VBA
• RDBMS: Access 2.0/97, SQL Server 6.5, Oracle
• Network: Windows NT 4.0, 98, 95, Novell 3.12, 4.11, 5.0
• OS: Unix AIX, HP-UX, Solaris , MS-DOS, Mac-System 7 Pro