SUMMARY

• Enthusiastic, analytic & goal - oriented IT Project Manager-Architect, Agile Scrum Master, QA Manager having 18+ years of overall IT experience using traditional Water-fall, Scrum (SAFe), eXtreme, Hybrid SDLC in software delivery, maintenance & upgradation area on time and on budget.
• Effectively collaborating, facilitating, leading cross functional teams using agile and waterfall methodologies, Technical Presentation, Team Coordination, Client Engagement etc. Manual to automation focused driving significant value to customers, CI/CD and change management.
• Successful Digital delivery leader with extensive experience in transformation from legacy systems to eCommerce Applications, Scoping, Finance (Costing & Budgeting), Project Scheduling, Quality & Process Enhancements, Stakeholder management, software engineering including planning, process analysis, software development, software testing, quality assurance and User Training, Risk Management.

TECHNICAL SKILLS

PM Tools: HP ALM, JIRA, Version one, HP-ALM, MS Project, Planning, Clarity, Confluence, etc.

Agile Coach/ Leadership skills: As a IT Project Manager, Supporting and educating the Product Owner & Scrum Master for grooming and maintaining the product backlog & Stories and Sprint planning. Coaching & mentoring agile teams to adopt Agile Scrum/Kanban & follow the larger ecosystem models SAFe, LeSS to implement a Lean-Agile portfolio & identify Value Streams and Agile Release Trains (ARTs).

Agile/ Scrum Master: Managing & facilitating cross-functional and agile team ceremonies to support development and product releases. Resolving dependencies & impediments that block progress of the Release Train. Agile Principles, Backlog Grooming, Sprint Planning, Daily Standup, Sprint reviews, Sprint Retrospectives, Demo, Manage Sprint metrics with burn-up/down charts, velocity and task breakdown.

Vendor Management Skills: Excellent communicator who can leverage technical, business and financial acumen to collaborate effectively with client executives and their respective teams. Managing people with multiple culture, language and Geography. Cross functional/technical supervision, extensive Onsite - Offshore Model experience, Team building and Mentoring, Vendor Management.

Domain: Logistics, Health & Auto Insurance, Multi-channel eCommerce, e-Governance, Banking - Consumer & Business Credit Card acquisition, authorization and transaction processing, Rewards and Compliance, NetBanking, Digital, Investment banking-Securities/ Assets Transfers, Client Service front-office apps.

Programing Languages / Analytics: Managing projects developed in various technologies as JAVA/ J2EE, Angular, Data warehouse, Data Marts, Mainframes, Web Apps, Digital, AI & ML projects,.JAVA, J2EE, C++, SAP CRM, MS DYNAMICS, Informatica, Oracle Developer Forms & Report, Crystal reports, Cognos BI ReportNet, Business Objects, SAGE, JAVA, Oracle, SQL Server, TOAD, PL/ SQL PostGres, PGAdmi, BigData, Data AnalyticsCloud & DEVOPS: CLOUD / AWS/ Google/ MS-AZURE, GitHub, BitBucket, supporting, CICD continuous integration & deployment tools - puppet, Jenkins, Git, Yum etc

PROFESSIONAL EXPERIENCE

Confidential

Onwards Project Manager (Architect-Data Analytics & AI)

Responsibilities:

• As a Project Manager, me is responsible for end to end project management for the Confidential Hazardous Material Shipment & Management Modules.
• Responsibilities includes project planning, delivery, client interaction & Reporting, Project co-ordination & Issues analysis & resolution tracking, managing project operational parameters and people management. Also, acting as a Scrum Coach to facilitate the scrum ceremonies with SM/PO/ Architect.

Confidential

Scrum Master

Responsibilities:

• Executing discovery sessions, one-on-one interviews, Conducting Scrum-related meetings and job shadowing with stakeholders to gather requirements and business objectives, providing support for testing & validation Performed as Scrum Master / BA for the Data analytics teams.
• Customer Service Operations applications to provide Call Center Administrator’s with single pane of glass access & analytics for all customer Calls information coming from CISCO / IVR.
• SAP CRM based application for Customer Account Managers Major Accounts (customers) to provide sales reps the quick and easy access to customer utility usage / bills /service history related information.

Confidential

Scrum Master / PM, CL & Client Underwriting Team

Responsibilities:

• Worked as Scrum Master for 2-3 teams with 10+ members each, using SAFe for guiding & coaching the team for following Agile practices and halp them coming up as self-sustaining teams thru the Project development & delivery phase for story writing, sprint planning, story-point estimation, project development and execution.
• Supported Product Owner & Tech Leads on overall projects especially on grooming & Story Writing/ breaking down techniques.
• Ensure the DoD (Definition of done) is being followed for ICDP GEN4, UDP, LRS, PCDE (SMALL BUSINESS/ CONSUMER CARD ACQUISITION) Projects.

Confidential

Asset & Wealth Management

Responsibilities:

• Managed projects including scheduled & emergency releases and ensuring that all permit to build, operate and security risks are reviewed, producing WBS, project plan, test plan, story-mapping, project time lines & road-map. Supported quarterly scheduled releases & continuous delivery of business value by planning & implementation MVP releases with Product owners & Tech team. Gerkin & Cucumber / Selenium, UAT planning & execution and post deployment validation testing with business.

Confidential

Test Manager

Responsibilities:

• Confidential Tech Convergence to Confidential & Confidential Bank Technology, Migration Planning, Testing and Validation for 40 Internal and Vendor supported applications including Seibel CRM, Microsoft Dynamics, SAGE, Taxation, Audit, Risk, and Disaster Recovery, Server Upgrades Resolving production issues with Dev & testing with Business.
• Providing Functional/ Business and QA analysis support on all medium to large scale Projects in varying technologies in an Agile-like environment. Reviewing/ meeting with business to elicit requirements.

Confidential

BA/ QA ANALYST

Responsibilities:

• Requirements gathering/ analysis with business, testing and follow up with the Technology and Users to ensure all business and functional requirements met SIT and UAT,Change Requests/ Product Enhancement Reviews for Reg-Z Adequate Investigation for Claim Denial, Risk Based Pricing RBP & Card, Consumer Lending New Product Launch (UNITE Application), and Small Business Lending Applications (BLADeS)

Confidential

PM/ BA/ QA LEAD

Responsibilities:

• Lead a team of 12+ members and responsible for monthly releases by resource/work planning, preparing RTM and track coverage of test execution and stakeholder management to evaluate situations for in-house applications. Conducting the Daily Status & bi-monthly meetings with the Onshore & Offshore Team & conducting UAT with Partners/ other Divisions/ groups and validating the Card services File Layouts for RELMS Application & Content for Partner testing.

Confidential

Software Engineer/ PM

Responsibilities:

• Collaborating between the business user groups and the technical systems groups on multiple projects for delivering Quality product.
• Business requirements elicitation, documentation, testing & Sign-off.

Confidential

QA LEAD/ Manager

Responsibilities:

• For Testing & Launching new Confidential .Org and Global Marketplace applications.

Confidential

Software Engineer

Responsibilities:

• Develop Business Requirement Documents, Class diagrams, Activity diagram, and sequence diagrams, the data flow Diagram, Technical Design Docs, Accessing Technical coverage in (SIT and UAT) & Preparing Risk Reports.

Confidential

Soft ware Engineer

Responsibilities:

• Develop new Web applications, Enhancement, Testing & Implementing Payroll System, and Disinvestment Portfolio Management.
• Establish & maintain the computer center including installation of LAN, VAN & WAN network switches & hubs.