Operations Manager / Prospective Owner Resume

SUMMARY

With over 14 years of experience in the Information Technology (IT) Industry, possessing a number of significant achievements within IT PROJECT MANAGEMENT, IT PROCESS IMPLEMENTATION, TECHNICAL CONSULTING, & PROCESS IMPROVEMENT MANAGEMENT
Excellent in establishing and developing full IT projects, networks, and infrastructures from initial conception to completion
Exceptionally proficient in strategizing and applying tactics in business planning and development, technology applications, finance and operational functions, and ensuring project scope is delivered on schedule and on budget, and quality standards are met
With solid understanding of Project Management Methodology and strategies in identifying problems and resolutions and continuously improving the processes and practices that create the most value

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Operations Manager / Prospective Owner

Responsibilities:

Confidential

IT PROJECT MANAGER

Responsibilities:

Work in Partnership with all hospitals and their vendors to meet Federal Funding Requirements.
Managed the software development activities of 10 vendors and 4 BA’s.
Researched and Championed a replacement system for Indiana Hospital Communicable Disease Reporting will save ISDH $1 Million per year (project planning, budgeting and implementation).
Was trained as a Lean Practitioner by Purdue University at ISDH.
Created various project plans which impacted the entire agency.

Confidential

IT PROJECT MANAGER

Responsibilities:

Infrastructure migration - Consolidated Denver and MKE servers in the Indy location.
Learning Management System. Successfully consolidated 4 learning management systems (LMS) between 19 business groups into one Moodle Server. This reduced cost by lowering the learning management system fees from $250,000.00 per year to $20,000.00 per year.
Streamlined Invoice Information System. Outsourced and implemented the scanning of 10,000 invoices per month; Developed a workflow and system for Electronic Digital Invoice process and workflow. This eliminated the physical touching of 10,000 invoices for routing and signoff purposes.
Human Resource. Automated Corporate Attendance from Excel to an automated system
Automation Pay System. Co-developed an Automation Pay System for crew (Had over a 75% reduction in Manual checks) and increased moral due to accuracy and transparency of their pay.

Confidential

SALES ENGINEER / TECHNICAL SALES

Responsibilities:

Actively drove and managed the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate company products such as many Statewide Desktop & Server Virtualization - VMware, Citrix, and 2 X.
Provided New Project Development, Presales, and Business Consulting for my customers.
Documented Business Requirements and Project Budgets.
As a Sales Engineer I personally addressed many technical issues.

Confidential

STATE PROJECT MANAGER & TECHNICAL CONSULTANT

Responsibilities:

Effectively managed the Indiana Access Project: provided Technical Assistance for entire state with Linux.
Conducted Marketing, Training & promotional meetings throughout the state.
Trained Technical staff and teachers throughout Indiana.
Performed Project Management for the different phases for every school.

Confidential

DIRECTOR OF TECHNOLOGY

Responsibilities:

Troubleshooting and implementation of all facets of technical solutions including hardware, software, networks, and processes while directing personnel for 21 computer labs, 25 servers and 1600 client computers.
Effectively automated payroll system using Access, reducing payroll process from 3 days to 20 minutes and saving at least $11,000 annually; Integrated AESOP, electronic time sheet using Access into the payroll system.
Developed and managed technology budget up to $1M annually.
Prepared capital budgets and did grant writing of $100,000 each for two major projects including a building renovation and 160 new computers.