SUMMARY

• 13 years of Overall experience in IT Industry
• 9 years of Project Management including Business Analysis and Testing experience in private sector with emphasis on Human Capital management (HCM), Infra structure management, Vendor Management, Customer Relation Management (CRM), Enterprise Resource Planning (ERP).
• Adept at coordinating and managing multiple IT projects simultaneously thru Agile, Waterfall, Hybrid methodology during Software Development Life Cycle (SDLC),
• Strong team building and collaborative talents, including maintaining communication with stakeholders at multiple levels
• Ability to Plan/Initiate projects, manage Scope, Cost and Schedule, while working to ensure the ultimate success of various projects
• Creating various Project documents such as Project Management Plan, Scope Management Plan, Schedule Management Plan, Cost Management Plan, Quality Management Plan, Resource Management Plan, Communication Management Plan, Procurement Management Plan, Risk Management Plan, Stakeholder Management Plan, Change Management Plan, Configuration Management Plan, Project Charter/Scope, Risk, Assumptions, Issues, Decisions (RAID) Log, Requirement Traceability Matrix (RTM), Lessons learned Register, Risk Register, Stakeholder Register, Work Performance Reports/Dashboards (Burn - up, Burn-down charts), Gantt Chart, Project Schedule Network Diagrams, Change requests
• 4 years of experience as a Human Resource Analyst/Lead especially in the areas of Benefits Management, Open Enrollment, Payroll, Time and Labor, Performance management and Training and development in various ERP and HCM Systems
• Conducting Feasibility studies, GAP Analysis, SWOT (PESTLE) Analysis, Cost-Benefit Analysis, Root Cause Analysis (Fishbone), Vendor Assessment Analysis, Interface Analysis, Decision Analysis, Document Analysis, Stakeholder Analysis (Stakeholder Power - Interest Grid), Functional Decomposition, Change Management Process and implementing it in business process.
• Coordinating and managing User Acceptance Test (UAT), System Integration Testing (SIT), Quality Assurance Testing (QA), Regression Testing, Load Performance Testing in Software Testing Lifecycle (STLC) with stake holders and business users.
• Conducting Impact Assessment, Level Zero Estimation, Critical Path Method (CPM), Program Evaluation Review Technique (PERT Chart) in project planning and risk analysis for the project.
• Ability to work both independently and in cross-functional team environments using Problem-Solving, Communication, Analytical, Team-Building, Decision-Making, Business Analysis skills etc.

TECHNICAL SKILLS

Project Management: MS Project, Sharepoint, Box, One drive, Project Online, RAID Log, Project Management tools and technologies

Business Analysis & Documentation: Requirement analysis, business rules, data flow diagram, flowcharts, business process modeling & improvement, decision tree, BRD, FRD, RTM, TOR, DTP’s and QRG’s, Swimlanes/ Flowcharts using MS Visio

BA Techniques: JAD session, GAP analysis, SWOT, Vendor Assessment, Interface analysis, Decision analysis, Document Analysis, Functional Decomposition

BA Tools: X Mind, Requisite Pro, Excel, Word, Project, Access, Visio, PowerPoint and Outlook (2000/2003/2007 ), Enterprise Architect, MS Suite

Programming: UML, SQL

Databases and ETL tool: MS SQL server 2003/2007, MS Access 7.0/97/2000, SQL.

Operating Systems: WIN XP Pro, WIN 2000, Windows NT 4.0, MS Exchange 2000/2003, Windows 95

Methodologies: RUP, OOA, OOP, OOD, UML, Agile Modeling, SDLC model, Waterfall model, Spiral model, Use Cases, JAD

Data modeling: ER Diagrams, Conceptual, Logical & physical modeling.

Test Tools: ALM, JIRA, WinRunner and Load Runner

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
• Managing cross functional project teams from initiation through project closure.
• Project Managing the Implementation of Salesforce for HR & Finance Helpdesk
• Creating Project Management Plan, Project Charter/Scope document, RTM, Organization Structure Hierarchy chart, Project Timeline etc.
• Monitoring Project progress and reporting Project results in Project Online, One Drive
• Project Management with PMO experience using Waterfall, Agile, Hybid methodology
• Build up and lead the Testing Team to the success of project using JIRA and ALM
• Contributed to Change Management and Training methodology, tools and resource development efforts
• Defining scope of testing and Create Test Plan, Test Calendar; Manage SIT, UAT Testing using ALM tool. Deploying, managing, train resources for testing
• Cutover Planning, Hypercare and post go live issue Management
• Conducted project kickoff meetings, communicated individual roles and project expectations, and ensured that all project team members have the tools and training required to perform effectively
• Conducted formal review with business sponsor at project completion to confirm acceptance and satisfaction; tracked and responded appropriately to client satisfaction levels

Confidential

Project Manager

Responsibilities:

• Developed concrete, detailed project plan, including schedule, budget, outlined the duties of each team members, identified project goals, and set a timeline for the project.
• Facilitated and Collaborated with various teams and held meetings to develop project plans and present them to upper-level management before starting the project.
• Monitored each project progress to ensure that projects remain on track, met deadlines, stayed under budget, and developed according to plan. Identified project objectives and ensured that they are met.
• Gathered and documented all project results and then reported or presented them to the appropriate parties. Reported on the success of the project and any setbacks that were encountered or room for improvement.
• Gathered business requirements and created Business Requirement Documents (BRD) and Requirement Traceability Matrix (RTM) for HCM Systems i.e. C PeopleSoft, Workday HCM
• Managed User Acceptance Testing (UAT). Defined various scenarios for testing the application and wrote test cases based on these scenarios as well as ad-hoc test cases based on interactions with users for Workday, PeopleSoft integration testing.
• Conducted daily status call and business stakeholder meetings.
• Managed and tracked Hypercare/Post Go-Live issues

Environment: : Rational Rose, Windows 2000, XML, HTML, XML, SQL, XSL, MS Visio, MS Project.