Scrum master, Project / Team Lead Resume

SUMMARY

Professional Services Confidential delivery lead for Accenture, Confidential and Intuit
Built Confidential, Confidential selling business focused on fast shipping, customer support and delivery.
Confidential and Confidential seller and customer experience engagement focus on 100% approvals.
Delivered software releases wif PayPal business and technical leads for platform redesign.
Led teams for SFDC and Confidential integration and built technical integration for 5+ customers.
Engagement delivery while working wif VP level stakeholder for Intuit and Confidential .
Deliver projects and MVP efforts of new systems for Intuit, PayPal, Blue Shield and Kaiser.
Promote business value wif Product owners to define and meet measurable results.
Influencer and collaborator across matrix groups and stakeholders at all levels of teh company.
Used Agile to launch an e - commerce startup seller wif marketing, distribution, service and support.
Technical background to vet story points and efforts from development in estimating work.

TECHNICAL SKILLS

SQL
MS-SQL
Oracle
Teradata
Informatica
Business Objects
TrueComp
Web Conferencing (Many tools) Azure DevOps
Jira
Confluence
MS tools

PROFESSIONAL EXPERIENCE

Confidential

Scrum master, Project / Team Lead

Responsibilities:

Led scrums for workshops, team facilitation and training for Job Seekers at EDD.
Helped folks transition work and gain employment during Pandemic.
Led monthly events and delivered online events to over 100 participants.

Confidential

Scrum master, Business Analyst

Responsibilities:

Scrum Master and technical data lead for medical services software for customers.
Measure Kanban workflow wif Azure DevOps. Responsible for daily standups, Kanban progress and workflow reports and supporting teh team on MVP sprints.
Designed and delivered testing plans in Azure and test results for teh MVP.

Confidential

Scrum master, Project Manager

Responsibilities:

Led delivery and execution for e-Commerce seller.
Use lean Kanban approach wif monthly revenue growth.

Confidential

Scrum Master, Program Lead

Responsibilities:

Delivered multiple sprints and releases of an MVP custom HR reporting solution for Intuit.
Collaborated wif product owners, product development, and custom development and customer teams.
Led sprints for design, development and fixes to teh JS report application. Wrote JIRA EPICS, stories, tasks and tracked work for teh sprints - in conjunction wif teh Confidential product team.
Delivered multiple releases into production wif customer acceptance.

Confidential

Scrum master, Project Manager

Responsibilities:

Boot strapped startup in 2018. Use Kanban, flow approach for daily real time product delivery.
Created systems for sourcing product, listing product, inventory management, fulfillment, customer support and delivery.
Efforts resulted in order volumes from 20 to 200+ orders per month on Confidential and 40+ orders per month on Confidential.

Confidential

Process Consultant

Responsibilities:

Built sales systems in ZOHO for tracking customers, sales leads and operations for consulting firm.

Confidential

Consulting Account Manager

Responsibilities:

Software project account management of consultants.
Build customer base and ensure customer long-term success for Agile, Scrum master, project manager Security and SFDC software projects. Clients included Confidential, Confidential and Confidential .

Confidential

Agile Scrum Master

Responsibilities:

Led multiple sprints and releases of web facing plant recognition and identification app for teh Taylor family foundation.
Trained and led scrums and sprints for nonprofit customers new to Agile.

Confidential

Customer Project Manager/Scrum Master

Responsibilities:

Engagement manager for Confidential delivery.
Led UAT and data validation using BO/Crystal reports and NETSUITE for test validation.
Led multiple implementations for professional services teams.
Small Agile sprints and delivery for SMB customers such as Pivotal, Tube Mogul, Sun Chemical and ASG.
Software product was delivered in short sprints.
Managed risk/changes for teh product release. Solved SFDC and security issues for customer integration obstacles.

Confidential

Program Manager

Responsibilities:

Built dashboard and tracking to solve missing revenue issues.
Teh result was a $5 million savings.

Confidential

Program Manager

Responsibilities:

Migrated legacy BI system from Actuate to OBIEE for teh customer.
me collaborated wif a team to deliver product via sprints.
Designed and delivered Informatica streams for integration tracks for teh product.
Led and tracked agile daily scrums and efforts to release new BI dashboard for a mobile technology firm.

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