Project Manager Resume
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SUMMARY
- Collaborative problem solver utilizing leadership, team building, process improvement, project management, and training skills to turnaround troubled operations.
- Trustworthy decision maker who is loyal and dedicated and committed to performing at a top level in any environment
- Expert in identifying root cause of issues and translating complex processes into clear, understandable, and actionable steps. Enthusiastic leader who consistently meets commitments with integrity.
PROFESSIONAL EXPERIENCE
Confidential
Project Manager
Responsibilities:
- Space consolidation project - Consisting of planning and implementing a consolidation effort for 460 people within one of the leased buildings.
- Led facility teams in the reconfiguration of lab space to facilitate occupancy by personnel.
- Worked with furniture vendors to design, order and install workstations.
- Developed move plan for personnel including data, phone and furniture.
- Maintain personnel inventory for headcount and labor allocations in support of budget and spend reporting.
- Manage and present budget expenses and outlook to directors and VP
- Process Invoicing to Confidential Japan (14 million quarterly)
- Utilize expense reporting to manage and maintain a monthly budget outlook for the division.
- Facilitate presentations to the Vice President by the various hardware and software divisions.
- Compile presentations, review for content and formatting.
- Facilitate weekly and monthly meetings
- Facilitate meetings with lease holder in order to maintain a safe and healthy work environment.
- Manage Lab air handling projects and Preventive maintenance scheduling in support of the test lab environmental control parameters.
Confidential
Senior Program Manager
Responsibilities:
- Managed successful, on time, and under budget projects by maintaining credibility, and establishing rapport and communication with stakeholders at multiple executive levels.
- Interfaced internally and client facing, providing program status, including budget, schedule, impacts, and expectations.
- Provided business consulting, utilizing knowledge expertise in strategic performance management methodologies, process assessment work, and application of technologies to businesses.
- Improved struggling customer relationship by maintaining open communication channels and providing customized weekly status reports.
- Provided team leadership and mentoring while focusing on customer satisfaction and collaborative management of program’s common goals by coaching, developing and training new project managers, and facilitating Project Management training during weekly team meetings.
- Developed and implemented regional hiring and training plan, and created project monitoring process, reducing overall cost.
- Created build process, setting national example for server build times. Presented process to IBM Senior management and provided training to several organizations.
- Increased customer satisfaction overall and became one of IBM’s flagship accounts for mentoring and training of other Request for Service (RFS) Program Managers.
- Managed program level budget of tracking and status, enabling client to meet or exceed allocated budget as well as ensuring on time project delivery, achieving production output goals, and maintaining sales revenue.