IT Project Manager Resume

SUMMARY

Scrum Certified Project Manager and Business Analyst professional with 7 years’ experience providing cradle - to-grave management over small to large-scale implementation.
Excels at liaising between business and technical areas to achieve system solutions that is on-time, on-budget and on spec project completions.
Able to merge customer and user needs with business requirements, budgetary restrictions as well as logistical considerations to meet project deliverables.
Knowledgeable in Microsoft O365, ARIS, Outlook, SAS, SQL, SAP, Tableau, Zoom, Visio, ART Tool, Adobe, Java, JIRA and Top Team Analyst

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential

IT Project Manager

Responsibilities:

Accountable for driving medium to large projects to achieve business goals and objective
Managed day to day operational aspects of assigned project while gaining understanding of stakeholders in a bid to have a successful project
Met with internal customers of assigned project to provide status update, reports and gather feedback
Track cost and performance, service level and other metrics used to determine project goals and objectives are met.
Established project management process and methodology to ensure assigned projects are delivered on time, budget and on specification
Regularly communicated project status, timelines and budget adherence to executive management via committee meetings and written executive summaries.
Coordinated stages of project lifecycle, from identifying, monitoring, reporting and escalating project-related issues for timely resolution.
Consistent exercise of independent judgment
Identified and developed risk management plan and corrective actions to mitigate impact on project schedules and business objectives
Effectively utilized project tracking tools and systems to document milestones completion, project issues, corrective actions, and project completion

Confidential

Relationship Officer/Product Manager

Responsibilities:

Coordinated and supervised the channel of distribution of prepaid Near Field Communication (NFC) payment solution (PayAttitude) to end-users
Developed marketing and sales strategy that led to 90% increase in adoption of PayAttitude within one year of its launch
Recommended technical and user enhancements of PayAttitude to the technical department which increased the robustness of the product
Provided information for management by preparing short-term and long-term product sales forecasts and analysis
Facilitated inventory turnover and product availability by reviewing and adjusting inventory levels of PayAttitude to meet ever increasing customer demand
Completed operational requirements by scheduling and assigning employees, following up on work results.
Maintained product management staff by recruiting, selecting, orienting, and training employees.
Maintained product management staff job results by counseling and disciplining employees, planning, monitoring, and appraising job results.