Project Manager/scrum Master Resume
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Miramar, FL
SUMMARY:
- Recognized servant leader and team player working wif collocated people across departments and countries in top 500 companies.
- Effective senior manager wif domestic (US) and international expertise. Successful project management, sales, negotiations, vendor management, and CRM.
- Consistently increased revenues and profitability resulting in positive ROIs for projects and companies.
- Founding President of a company wif solid client base and healthy financials.
- Scrum Master Program Management Project Management Strategic Planning Negotiations
- Business Development Continuous Process Improvement Loyalty Solutions Vendor Relations
- Vendor Integration Competitive Analysis Product Management Partnership Development
- Solution Development Process Development Business Analyst Automation
PROFESSIONAL EXPERIENCE:
Confidential, Miramar, FL
Project Manager/Scrum Master
Responsibilities:
- Implemented project to close a 2011 AML risk/gap. GCO (Global Compliance Officers) identified certain process in JAPA (Japan, Asia & Pacific Asia) area
- Redesigned and implement procedures in conjunction wif local GCO. KYC/AML Compliance processes. Regulatory requirements and Government Acts, Addendum, escheatment and OFAC screening.
- Remediate 87K+ accounts in Europe and Middle East under SEPA (Single Euro Payments Area) representing 15MM+.
- Successfully implement a project to manage Abandon Property worldwide:
- 36K accounts representing 2MM were relocated to ABP in different Sprints.
- Implement IT Infrastructure project dat produced over 3+ Million in P&L.
Confidential, Miami, FL
Project Manager
Responsibilities:
- Managed and ensure deliverables were compliant for teh Web Services Integration Project wif key vendors in Argentina, Brazil, and Chicago
- Tracked and managed product backlog, burndown metrics, velocity, and task breakdown.
Confidential, Miramar, FL
Owner/Founder
Responsibilities:
- Minimized Imaged printer solutions downsized to different customers like Insurance companies and Law Firms
- Controlled IT expenses for car dealer agencies and supermarkets
- Efficient ticket track for IT issues on teh medical vertical (Including Eye doctors, hospitals and clinics)
Confidential, Miramar, FL
Regional Project Manager for Latino - America
Responsibilities:
- As a Scrum Master lead daily stand-ups and scrum ceremonies for two scrum teams. Work wif product owners to groom teh backlog and plan sprints. Track, escalate and remove impediments. Track burn down, issues and progress in TFS.
- Developed and drive teh implementation of FX (Foreign Exchange) Management software across 4 primary countries (Argentina, Brazil, Colombia and Mexico) at 15+ international banks wif a total of 500+ branches
- Relocated automaton support to teh UK after teh analysis made wif Six Sigma methodology. This change reduced teh expenses by 40% wifin teh department.
Confidential, Miramar, FL
Senior Project Manager
Responsibilities:
- Implement Loyalty Solutions wif partners banks across Latin America and teh Caribbean (Points and Customer experience)
- Facilitated over $3.8B in annual sales by delivering more TEMPthan 10 projects from 2007 to 2009.
- (2008) Produced $201M in profits. Introducing a new generation of prepaid plastic, secured cheques, and Travelers Cheques products in North and South America.
- Generate over $190M in new business internationally, implementing automation, continuous process improvements, and new systems.
Confidential, Miami Lakes, FL
Regional IT Manager
Responsibilities:
- Managed design and implementation of authorization system for financial firms, travel agents and companies, and retailers in Latin America, Caribbean, Iberia, Russia, and CIS.
- Increased market share in over 50 countries by developing automation solutions for sale.
- Drove 10+ IT infrastructure projects having an estimate impact savings of $1M. Utilized Six Sigma and Program management tools to ensure projects success
- Produced over $400M in new sales wifin paper-based solutions over a period of 2 years.
- Penetrated multimillion-dollar markets in Mexico, Argentina, and other countries by developing new products to meet needs of financial institutions.
- Implemented a Loyalty program for specific card members in Mexico.