SUMMARY:

• Have 8 years of experience in Identity and Access Management domain, wif experience both in OAM (Oracle Access Manager) & OIM (Oracle Identity Manager), OKTA SSO & O - auth.
• Experience in both Implementation & Operations wif OAM 11g, OAM 12c, OIM 11g, O-auth & Federation.
• Experience working directly wif end customers/users.
• Expertise in Troubleshooting issues specific to OAM, OIM, Single Sign on, OAuth & Federation.
• Troubleshooting single sign on issue specific to OKTA.
• Certification in Weblogic Administration.
• Experience working wif multiple LDAP Products AD, OID, OVD, OUD.
• Expertise in Handling release from requirement gathering till post-production support.
• Troubleshooting & Fixing Product related issues.
• Experience in setting up Multiple Access Manager Environments using Federation & SAML for Testing Federation & O-Auth related SSO issues.
• Good Knowledge on Open ID.
• Experience working wif multiple web servers.
• Good noledge on implementation of SSL.
• Experience handling various security devices like Smart cards & Tokens.
• Started Leading a Team of 4 at a career level of SSE.
• Involved in Application Integration using GTC & SPML based User Provisioning.
• Good noledge and understanding of User Provisioning, Role based Access control, Customization of forms, Audit and Reports, Approval Process.
• Resolved Production Issues & documented RCA for the same.
• Good exposure on integration of OIM wif different LDAP’s.
• Involved in Flat File Reconciliation from HRMS to OIM using Generic Technology Connector.
• Involved in generation of new Reports & modified existing Reports based on requirements.
• Excellent communication skills and strong interpersonal skills, ability to interact wif end users, technical personnel and managers.
• Hard working, result oriented team player wif ability of managing multiple tasks.

TECHNICAL SKILLS:

Identity & Access Management: Oracle Identity and Access Manager 11g and 12c, Sun Identity Manager, CA Site Minder, O-auth, SAML, Open ID, OKTA

Directory Servers: MS Active Directory, OID, OUD, OVD

Application Servers: Weblogic,IBM Web Sphere 5.X, JBoss4.02, Tomcat.

Databases: Oracle, My SQL

Web Technologies: HTML, XML

SAML, OAuth: 2, FTP, LDAP, HTTP

Operating Systems: Windows 2003 Server, UNIX, Linux

PROFESSIONAL EXPERIENCE:

Subject Matter Expert

Confidential

Responsibilities:

• Subject Matter Expert for Oracle Access Manager Product troubleshooting end customer issues.
• Hands on experience in setting up of Windows Native Authentication (WNA).
• Upgrading OAM Environment from OAM 11g to OAM 12c.
• Setting up of Multi Data Center (MDC).
• Experience in configuring O-Auth & generating Access & Request Tokens.
• Configuring Federation using SAML & troubleshooting cross domain SSO Issues.
• Hands on experience in creating, registering, troubleshooting OAM webgate agents on multiple webservers.
• Creating & configuring OAM Policies.
• Setting up of SSL in complex environments.
• Handling global level product specific issues, queries & concerns through Service Requests (SR's)
• Working closely wif global customers from various time zones & providing them wif TEMPeffective solutions post testing them thoroughly in internal Environment
• Extensively worked on various troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in noledge base for support team use. (Creation of Knowledge Articles).
• Trained & Enabled for handling SR’s specific to OMCS (Oracle Managed Cloud Services).
• Trained for handling issues specific to OPSS.
• Collaborated wif cross-functional development team members to analyze potential system solutions based on evolving customer requirements
• Completed code debugging, software troubleshooting, root cause analysis and program reviews
• Used interpersonal and communication skills in all interactions, enriching team collaboration & customer relationships
• Collaborated wif developers and performance engineers to enhance supportability and identify performance bottlenecks
• Fixing customer issues & handling product specific queries by working through Service Requests (SR’s).
• Replicating issues internally & creating Bugs wif Development Team.
• Stimulating customer environment by replicating the issue internally.
• Creating & Managing Environments specific to O-Auth, Federation & WNA & other product specific issues.
• Handling queries specific to OMCS (Oracle Managed Cloud Services).

Managed Environment Testing Services

Confidential

Responsibilities:

• Acting Team Lead, given the ownership of the Release.
• Deploying the release in Environments as per the requirements.
• Troubleshooting OKTA single sign on issues.
• Environment Base lining, Up lifting as per the requirements & Troubleshooting Environment Related Issues
• Providing centralized Login page for the newly integrated applications.
• Coordinating wif various Teams & direct Client.

Confidential

Responsibilities:

• Leading a team of four, taking ownership of all the deployments & production related Issues.
• Crucial Team member in extending production support, Development & handling high priority CR's
• Direct interaction wif Client suggesting about various Business Enhancements & about Deliverables
• Involved in the creation of GTC for integrating two different staging DB's which populates user profile attributes.
• Currently working on integrating OIM 11g R1 wif Active Directory
• Managing user cycle, rite from creation till termination.
• Role creation, Approval work flow, policies working in OIA.
• Designed roles, rules, workflow routes involving enable-disable user, and audit report, delegation.
• Added user defined fields into Oracle Identity Manager Form.
• Monitored and Tested Reconciliation.
• Solving production related incidents involving user provisioning, reconciliation, Target systems related issues.
• Identified and Fixed resource discrepancies
• Monitoring OIM server log files to identity root cause of any errors.

Transaction Security

Confidential

Responsibilities:

• Involved in requirements gathering, Build, Testing, Deployment and production support & handling CR’s.
• Key team member in providing solution to Banks Critical Production Issue.
• Key Member in providing solution to Banks User ID Management Issue.
• Worked on Application Integration using GTC, web services based User Provisioning, Reporting Enhancements, Worked extensively on UT and ST Support.
• Assisted support team during Deployment and in solving production issues.
• Written, Executed Test Cases on Application Integration, Security Device Management, User Provisioning ensuring everything perfectly fits as per Business Requirements.
• Prepared Technical Design, Functional Design, Test case documents wif required quality and received very good feedback from onsite manager.
• Involved in performing SME review for all the requirements raised by Business team and move the changes to SIT environment where Testing team will be conducting UAT along wif Client/Partner Application team.

Environment: Oracle identity manager 10g, ADAM, Oracle Access Manager, Web Sphere Application server, windows 2003.