EXECUTIVE PROFILE:

• Results oriented Senior Agile Scrum Master ( PMP, CSM/Certified Scrum Master & ITIL Certified) wif over 20 years of experience partnering wif clients, understanding their IT software development and business process transformation needs. As a West Point graduate, ex - military and ex-big four consultant me has a significant breadth of leadership and consulting skills to offer any organization.
• E xtensive experience using Agile Scrum Methods to manage and delivering large complex application Development software program implementations and upgrades (up to $5M combined program budgets). me also has experience wif infrastructure projects. Experienced at halping organizations transition from Waterfall to Agile methods. me has worked wif and fully understand SAFe methods and processes. me has experience wif Cloud development projects. me has moved applications to the cloud (AWS and Azure). me also has experience in delivering BI (Business Intelligence) BPM (Business Process Improvement) projects using standardized methods and tools (Casewise; Visio). me possess a unique combination of tested, personalized leadership, advanced collaboration skills and deep Project Management expertise.
• Formally trained, certified and/or experienced wif a variety of Project Management and related collaboration and processes software: Microsoft Project/Project Server, Plainview, www. Confidential .com and various Agile/Scrum software programs and methodologies (Jira, TFS, Rally, VersionOne, Wrike, Pivotal Tracker) and Scaled Agile Framework (SAFe). Possess formal s in Microsoft Office Project Server, SQL, SharePoint, ITIL, Six Sigma, CaliberRM, TFS and Visual Studio. Experienced wif Microsoft Live Meeting, Webex and GoToMeeting. Experienced wif Waterfall, SDLC and RUP. Has a very solid noledge of CMMI and PMI/PMBOK standards. Managed projects through entire SDLC.
• W orked extensively wif different platforms and operating systems to include Salesforce , SAP, Google Angular JS for Web applications, IBM WebSphere, PeopleSoft, Microsoft SharePoint Server/MOSS, MS Project Server, SQL and numerous IVR and e-commerce apps.
• Extensive experience managing team members and projects in a structured and non-structures PMO environment, defining detailed requirements, managing and working wif multiple vendors, delivering complex projects, upgrading and integrating multiple software applications and systems.
• Managed projects and worked in the following industries:, Financial/Banking, Insurance, Healthcare, Medical Devices,, Distribution, Government, Manufacturing, Legal and Telecom Industries. Experienced in managing ERP and related projects in the Logistics/Supply Chain, Finance/Accounting, GL, AP, Billing, Cust. Service, HR, Ordering & Resupply, Procurement, Warehousing and Distribution areas.

PROFESSIONAL EXPERIENCE:

Confidential, Broomfield, CO

Sr. Scrum Master

Responsibilities:

• Sr. Agile PM for a large $5M Confidential program which supported deployment of the Confidential Telco Cloud to DISH Network. Led, coached and mentored 4 teams, 50+ persons (TCI/TCO/TCA/CICD) in best practices of Agile (Scrum and Kanban). Facilitated backlog grooming sessions, sprint planning, retrospectives and daily stand ups. Delivered program Sprints on time, on budget, Worked wif Senior Engineers and Business leaders to plan and deploy implement the industry’s first Telco Cloud Platform which enabled DISH to utilize software from leading vendors to optimize and accelerate its 5G network deployments and also leverage hyper-scale public cloud capacity where needed.
• Note: Contract ended due to client budget reallocations.

Confidential, Broomfield, CO

Program Manager

Responsibilities:

• Program Manager for 4 different large to mid-sized projects. Led and delivered a $2M Covid - 19 spawned project focusing on Global Internet Stabilization & Resiliency. Upgraded globally internet capacity significantly in 4 Regions wif hardware and supporting applications. WFH capacity increased from employees. Led 20+ persons and 5 subteams.
• Led JDE Archiving/Backup project 35 persons, 8 subteams (several offshore teams). Led DSI Upgrade project which upgraded the DSI dcLINK connecting software from 5.x to the new MEP (Mobile Enterprise Platform) 9.X. Upgraded over 75 scanners allowing critical inventory data to feed Ball’s JDE ERP. Led the Enterprise SharePoint Online PMO template development effort.
• Note: Contract ended due to Covid-related budget issues

Confidential, Denver, CO

Program Manager/Sr. Agile Scrum Master

Responsibilities:

• Agile PgM for a large $3M CVS Novologix (NLX) program which supported the CVS-Aetna Merger. Led and delivered large program wif 9 related Agile/Scrum driven subprojects 25+ persons and 4-7 subteams each. Coached and mentored teams in best practices of Agile/Scrum. Facilitated backlog grooming sessions, sprint planning, retrospectives and daily stand ups. Delivered program on time, on budget, saved company approx. 500K annually. Worked wif Senior Confidential / NLX business and technology leadership to implement new upgrades and product features for numerous core NLX applications used by front-line Pharmacists, Pharma Technicians and PBM professionals. Subprojects focused on key software and process improvements related to Client Workflows, Claims, Client Drug Authorization Letters, software and functionality improvements.
• Led a large, $2M enterprise-wide Agile “Workflow Redesign” project wif 25+ persons and 6 Teams. Delivered dis large project on time and to budget, project saved company approx. 250K annually. dis project focused on designing and implementing a new, more efficient Authorizations Workflow using Google’s Angular open sourced software. dis new Web Application removed hardcoding and provides business clients, Pharmacists, Technicians wif the ability to configure their own customized authorization approval workflow-related solutions.

Confidential, Denver, CO

Sr. Agile Scrum Master/Project Manager

Responsibilities:

• PgM for 4 different Agile and SDLC Projects. Using SDLC and Agile & SAFe methods, worked directly wif physicians to implement new technology upgrades for different core Kaiser Applications used by Physicians and front-line Care professionals.
• Led a large, $3M enterprise-wide eConsult Agile project wif 30+ persons and 7 Teams which focused on implementing Microsoft Stack technology and other software systems to enhance the physician’s ability to provide a detailed referral appointment to other specialty doctors wif enhanced 2-way communications. Uploaded applications to Azure and Linux servers, led DR effort.
• Led a $2M, 18-person project which focused on linking Eyecare Systems and Devices together via EPIC. Technology solution standardized workflows, patient orders and ensured the integrity of patient demographic information. Uploaded applic to cloud.

Confidential, Denver, CO,

Senior Scrum Master/Project Manager

Responsibilities:

• Scrum master and senior project manager for 5 different Agile and SDLC Projects. Using Agile, Kanban wifin the Scaled Agile Framework (SAFe) Agile delivery framework implemented upgrades for 3 different core Confidential applications used by Doctors, RN’s and other Care pros. Transformed a low performing Scrum team to one of the most productive Scrum teams in the company. Helped teams transition from Waterfall to Agile. Uploaded application to AWS.
• Implemented mobile Ipad front line RN Rounding application upgrades and improvements noted by senior Medical client team as “Exceptional”, increase usage by 50%.
• Led Salesforce.com vendor analysis BI project, slated to replace the main Confidential application used by all dialysis centers in the US. Led the Sitecore Web Content Mgt. (WCM) application project, saved $500K in fees, and increase usage/traffic on Confidential .com.

Confidential, Denver, CO,

Scrum Master/ Senior IT Project Manager

Responsibilities:

• Led an $2M Enterprise-wide program to upgrade and drove assimilation of the Littler CaseSmart solution, the legal industry’s most advanced Case Management dashboard solution. Managed Scrum Team and held wif bi-weekly Mgt. Team meetings and 15 Senior IT Pros, Developers and Legal/Business Shareholders. Agile Methods used to manage the Littler CaseSmart upgrades.
• Manage six IT, Process and Change Management work streams focusing on upgrading and improving the Case Management dashboard solution. Work led to departmental increases in Customer Satisfaction by 20% and increased revenue of 30%.

Confidential, Englewood, CO

Senior IT Project Manager

Responsibilities:

• Led and enterprise-wide program to increase overall customer satisfaction of the onboarding process through partnering closely wif regional hospital HR teams, Identity Access Management (IAM) teams, local IT teams, facilities and communications teams.
• Increased customer satisfaction by 20% overall from start of activity. Increased overall satisfaction in new hire and transfer provisioning of initial accounts, email, applications, IT equipment and facilities.
• Eliminated approx. $500K in waste in the Pilot Phase alone. Rollout acclaimed by leadership as incredibly organized and effective.

Confidential, Aurora, CO,

Senior IT Project Manager

Responsibilities:

• Led several projects wifin the Colorado for Health Care State Exchange (C4HCO) Broker Navigator Strategy program in support of the new Government Health Care Reform Affordable Care Act’s (ACA) requirements for selling on the new Colorado for Health Care State (C4HCO) Exchange.
• Led a project team of four SME’s to develop the new commission structure for Kaiser Permanente’s Colorado Sales Force. Helped build new rules, guidelines and complex commission payment scenarios in support of the new commission structure.

Confidential, Northbrook, IL

Senior IT Project Manager

Responsibilities:

• Led a large, $2M complex Program focused on Customer Care integration in the ACE Program (Aetna, CVS Claims Adjudication Platform Integration). Also led a crucial "Rebates" program which facilitated the IT and Business elements involved in Aetna utilizing the CVS/Caremark Pharma Rebate Platform system to administer it’s Contracts and Rebates. Also led the PMO's Process Development Quality Program Project Management of 6 Sub-projects wifin Customer Care and Rebates, program risk analysis, resource and cost planning, called "Model Office Process" for several months and reduced risk by 20%.
• Responsible for 6 Agile Scrum and SDLC projects, for developing and maintaining all Scrum Backlogs, Sprints, Project Plans/WBS’s. Led 8 teams and 30+ persons. Used Agile to upgrade claims and rebate software updates for HHS ACA.

Confidential, Chicago, IL

Senior IT Project Manager

Responsibilities:

• As senior project manager, led the rebuilding “Employment Life Cycle” (Recruiting, On-Boarding, Cross-Boarding (e.g. transfers) and Off-Boarding) processes, Governance plans and built ERP/PeopleSoft automations for employees and contractors. Led 6 sub teams and 25 people, delivered on time & on budget, improved efficiency by 25%. Waterfall and Agile processes used in dis project.
• Due to short timeframes caused by severe recent audit deficiencies and pending Smart Grid adoption requirements converted portions of project to Agile Scrum to ensure the delivery of software and process updates on time.

Confidential, Abbott Park, IL enior IT Project Manager

Responsibilities:

• As senior project Manager, led key phases of a critical application upgrade initiative to implement the industry's leading process performance management tool “Discoverant”, an advanced tool which provides BI (Business Intelligence), statistical analysis capabilities and access to key manufacturing and quality data thus enabling more timely and effective decision making and reporting. Project supported the syringe filling and manufacturing process of top selling injectable “Humira”.
• Responsible for project risk analysis, design, development, resource and cost planning, maintaining the WBS, and for making Integrated Data Warehouse changes. Led 5 sub teams and 20+ persons. Delivery on time and on budget.
• Due to critical product failures, regulatory quality deficiencies and the need for unscheduled software upgrades converted large portions of project to Agile Scrum Agile Scrum to ensure the on time delivery of quality software upgrades.

Confidential, Chicago, IL

Senior Project Manager

Responsibilities:

• As senior project Manager led the full implementation of a major Greenfield Global Process Development and Change effort of Confidential 's Global Internal Subcontractor Procurement process.
• Managed 8 diff sub teams and led SDLC & Change Management efforts, gap analysis, implemented future state processes. Finished on time and on budget.