SUMMARY

• Skilled technician to define, architect, and execute the product roadmap while proactively addressing any issues that arise.
• Experience in building and working wif cross functionally (wif engineering, sales, marketing, etc.) to establish the Go - To-Market strategy for successful product delivery.
• Able to clearly communicate the execution of projects TEMPeffectively to the rest of the organization.
• Developed team members’ skills, talents, and capabilities; and inspiring the team wif a compelling vision and strategy.
• Works in partnership wif internal cross functional teams to foster revenue and growth.
• Coordinated the efforts of a high-performing technical team who designed and prototyped an innovative dashboard-based software application to provide insight into live sensor data from multiple sources.
• Successfully delivered customized digital media presence plans for several clients, using insight and technical expertise to update and modernize their online presence using multiple social media platforms

TECHNICAL SKILLS

PM Software: Microsoft Project, Aha Roadmap Software, Jira, Confluence

Tools & Languages: UI/UX Applications (InVision, Balsamiq, Lucidchart), HTML, CSS, SQL

Applications: Microsoft (Word, PowerPoint, Excel, Outlook, Microsoft Access, Slack, Microsoft Teams, & Project) CMS, (SiteCore, WordPress, Drupal, Microsoft SharePoint, datAvenger,& Others) eCom/POS ( Confidential - Unified, Magento, Shopify, HulaCart & others) Mac and Windows

Databases: MySQL, Mongo, Oracle, MS-SQL

Environments: Azure, AWS, .Net, Apache/MySQL

PROFESSIONAL EXPERIENCE

Confidential

Website Maintenance/Migrations

Responsibilities:

• Skilled technician to define, architect, and execute the product roadmap while proactively addressing any issues that arise.
• Experience in building and working wif cross functionally (wif engineering, sales, marketing, etc.) to establish the Go-To-Market strategy for successful product delivery.
• Able to clearly communicate the execution of projects TEMPeffectively to the rest of the organization.
• Developed team members’ skills, talents, and capabilities; and inspiring the team wif a compelling vision and strategy.
• Works in partnership wif internal cross functional teams to foster revenue and growth.
• Creates and maintains strong working relationships wif key stakeholders through active collaboration and communication.
• Brings a strong external presence wif ability to highlight Corporate vision and technology to customers, key partners, and industry analysts.
• Projects ranging from dynamic CMS, Digital Platforms applications, eCommerce, BigData, manufacturing, productivity, custom development and mobile Apps

Confidential, Greenvale, New York

SR. IMPLEMENTATION PRODUCT / DIGITAL PROJECT MANAGER

Responsibilities:

• Maintain design and API documentation for a changing code environment for digital transformation
• Joined Mobile Center of Excellence as mobile, digital strategy, and eCommerce expert. Strong understanding of defining the product vision, innovation, and managing the product development process.
• Supported internal stakeholders in the ongoing management of roadmap, feature development, version releases, and other product innovation.
• Engaged wif customers to understand their unique needs and to generate user stories, epics, and project timelines that aligned each POS rollout to their budgetary requirements and retail business cycles wifin the existing framework of the SaaS platform.

Confidential. New Hyde Park, New York

DIRECTOR OF DIGITAL PRODUCT MANAGEMENT, CUSTOMER-FACING APPLICATIONS

Responsibilities:

• Delivered a new MVP Customer Portal to replace an aged legacy system. Conducted analysis that identified current state business processes and system inadequacies, ultimately increasing online orders by 25%.
• Proactively engaged wif clients to understand their business, their digital media needs, and identify/recommend next steps.
• Communicated the vision of the MVP Customer Portal to stakeholders. Quickly gained their confidence, trust, and support through TEMPeffective collaboration and an understanding of their unique needs.
• Researched, evaluated and selected the CMS platform necessary to deliver a scalable, responsive and localized portal wif the capabilities to grow wifin my roadmap.
• Constructed and documented business requirements, user stories, and acceptance criteria for new solutions.
• Held the role of Product Owner for the project design and execution and was the final say regarding the quality of customer engagement to reduce solution delivery issues.
• Migrated the existing and relevant content from legacy portal to the new Azure based portal built on SiteCore.
• Defined APIs to partner SaaS products in use by enterprise.

Confidential, New York

PRODUCT / PROJECT MANAGER

Responsibilities:

• Coordinated the efforts of a high-performing technical team who designed and prototyped an innovative dashboard-based software application to provide insight into live sensor data from multiple sources.
• Successfully delivered customized digital media presence plans for several clients, using insight and technical expertise to update and modernize their online presence using multiple social media platforms.
• Led the dev teams to design and deliver business websites and productivity solutions using WordPress and custom plugins. Worked wif clients and developers to migrate content where applicable to new websites.
• Ideated wif clients for goals and scope to deliver custom e-commerce sites using Shopify, WooCommerce and Magento.

Confidential, Melville, New York

CHIEF EXECUTIVE OFFICER / DIRECTOR OF APPLICATION DEVELOPMENT / PRODUCT OWNER

Responsibilities:

• Directed the entire engagement cycle - from initial contact wif C-level executives, project proposals, and application design and delivery - through the successful oversight of multicultural teams in the U.S. and abroad.
• Bi-directional systems integration wif submission intake, document management, and data aggregation.
• Managed the design and development of a pioneering ‘wayfinding’ app that uses iBeacon & RFID technology to provide office-specific navigation and directions to visitors of large campuses for business, education, and healthcare.
• Product Owner of internally developed CMS product for use to deliver cost TEMPeffective yet robust websites which were tan capable of being managed by clients through easy to use editor (Pre-dated WordPress), SaaS products for Calendar Events, CMS and other utilities. When applicable, deployed commercial CMS based solutions to meet client needs (ie Drupal, Sharepoint, etc)
• Served as product owner and project manager for several successful deployments of a location-based app that provides consumers wif alerts and notifications when passing locations of interest.
• Led the teams responsible for defining, designing and delivering DVDs for training programs for Snow Mobile Association, Domestic Violence Awareness and others.
• Working wif Ad/Marketing firm, developed interactive forms for contests which invited customers to enter contests sending SMS messages. Integrated Twillio and other platforms and provided admin services to clients regarding submissions.

Protech Solutions

SR. PRODUCT CONSULTANT / PROJECT MANAGER

Responsibilities:

• Delivered a $17M Oracle-based child support enforcement system on time and in budget, addressing over 1100 functional requirements not previously supported and ensuring the system complied wif federal guidelines.
• Participated in product demo to track progress and validate developed product features against customer’s needs and solution.
• Clarified the needs of the product and the prioritized the work for engineering team. Validated technical concepts. Working closely wif engineering, Cloud operation